Reviews

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B. Hopkins   –  
Australia AU
Visited: January 2015 Reviewed: Jan 27, 2015

50-65 years of age

reliable and friendly
5/5

Good communication and service. Bookings made with them were all in order.
Only booked Hotel and transfer- not a Safari

Robert and Linda   –  
France FR
Visited: December 2014 Reviewed: Jan 13, 2015

50-65 years of age  |  Experience level: first safari

A trip organsied with a friendly, very reactive and efficient team from Falcon Safaris
5/5

From the first internet contact, we were taken in hand with quick responses to questions, a good proposal of trips to fit into our schedule and an efficient booking process. The secured credit card payment facility was very reassuring.
Once in Livingstone we were taken in hand and everything was delivered as promised in a very efficient and friendly way. We had a really good guide for the Falls visit, a very relaxed, friendly and interesting Evening River Trip and we maximised the use and value of the time we spent in Zambia.

Little tango   –  
France FR
Visited: December 2014 Reviewed: Jan 8, 2015

50-65 years of age  |  Experience level: 2-5 safaris

Five stars service
5/5

Dear Vimbai,

This email to thank you again for your assistance and diligence in making our stay in VicFalls a memorable holiday.

We really appreciated the 5* service provided for every activity.

We enjoyed the Boma dinner (a good start for feeling the African atmosphere) as well as the dinner at the Ilala Lodge.

The Chobe full day safari in Botswana was a tremendous and unforgettable trip. The morning river cruise and the game drive in the afternoon, including the lunch at the Raft (on the river!) offered us a touching scene of the wildlife just a few inches from the boat or the 4x4 !

We won't tell about the beauty and the magic of the Falls which were the reason of our coming to Zimbabwe. Everybody shall come there and visit once in his life !

Playing golf at the Elephant Hills remains a must for any golfer travelling around (impalas, kudus, monkeys and many other hosts joined us at each hole). We thank Honest and his colleague for their precious advices when caddeying for us.

At last but not least, the dinner with a special menu at the Victoria Falls Hotel was an excellent opportunity to feast and enter the New Year.

At the end, the schedule has been a little bit tough. Fortunately, we did the heli flight, not without some stress but with a lot of pleasure and emotion. We could not have left Zimbabwe without saying a last goodbye to the Falls....from the sky !

Thank you.

Auxillia   –  
Zimbabwe ZW
Visited: December 2014 Reviewed: Jan 5, 2015

20-35 years of age  |  Experience level: 2-5 safaris

The service is one of the best i ever had in my life.
5/5

Falcon Safaris have professional staff and their service is excellent, for me they even went an extra mile when i forgot my things in the hotel room that they booked for me.

Nqobile   –  
South Africa ZA
Visited: December 2014 Reviewed: Jan 5, 2015

20-35 years of age  |  Experience level: first safari

Victoria Falls: Review
5/5

The service that I got from one your officers, was very good as I was given all the information that I requested.
The stay at the hotel was fabulous based on the service, accommodation and food.
The package was value for money, as I will use Falcon for my future vacations.

Carol   –  
South Africa ZA
Visited: December 2014 Reviewed: Dec 29, 2014

50-65 years of age  |  Experience level: first safari

Absolutely amazing!
5/5

From the time we started making enquiries, Falcon were very impressive. All communications from us were answered speedily, and the info and advice given was perfect. Whilst on our trip, the Falcon tour operators / guides were truly amazing. They were always punctual, profiessional, very friendly and informative and went the extra mile to make our trip an event that we will treasure for years to come. Thank you Falcon - in particular Christel from the booking side, and then Calvin and Brian as tour guides, you guys did a very good job!

Derek   –  
South Africa ZA
Visited: December 2014 Reviewed: Dec 23, 2014

35-50 years of age  |  Experience level: over 5 safaris

Great experience
5/5

Your company exceeded all our expectations. Your arrangements were professional and efficient, we never had to wait for a pick up or drop off and your recommendations for activities were exactly what we had hoped for. I would recommend this company to anyone looking to travel to the falls....

Desiree Reddy   –  
South Africa ZA
Visited: November 2014 Reviewed: Nov 19, 2014

Email Desiree Reddy  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Service, extremely happy and impressed.
5/5

I was looking for tours and what to do on trip advisor and I come across a recommendation from a gentleman to use falcon safaris. From the initial contact to my drop off to the airport , everything was perfect. My partner and I was most impressed. Vimbai, Essau and their team ensured that we were well looked aftered and that everything was in order. The guided tour of the falls, the helicopter ride and the sunset cruise was all carried out very professionally, we were dropped fetched and well taken care off. As I myself am in the travel industry I will definitely refer my clients to Falcon safaris. Very professional and polite staff, always willing to go the extra mile. We had a perfect holiday thanks to the team at Falcon Safaris.

Georg Schlatter   –  
Switzerland CH
Visited: November 2014 Reviewed: Nov 10, 2014

Email Georg Schlatter  |  50-65 years of age  |  Experience level: over 5 safaris

Everything worked well - from the first to the last moment - we were more than satisfyed !
5/5

No question - for the next trip to Zimbabwe we will choose Falcon Safaris again!

Mike Wort Visited: November 2014 Reviewed: Nov 10, 2014

excellent in all phases
5/5

I booked from Botswana and all services went very smoothly in Bots. and Zimb.. I was dealing with Gertrude from the main office who offered excellent service. All the trips arranged were on time and great fun thanks to Falcon advice and of course people leading the tours. Thanks again. Dr. Mike Wort

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9
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