Reviews

Sort By: Date Most Helpful 11-20 of 65 Reviews
YAN   –  
China CN
Visited: February 2024 Reviewed: Feb 26, 2024

Email YAN  |  20-35 years of age  |  Experience level: first safari

A travel agency that won't let you down.
5/5

Twinkle Star is a very professional travel agency. In the early stage of communication, they provided professional opinions and the most favorable prices. They responded promptly and emphasized the spirit of the contract. Manager James will personally pick up and drop off at the airport, giving instructions on precautions. Our dedicated Guide (John) is very professional with 27 years of Safari experience. He can predict the path of animals in advance, understand their habits, and is also a very enthusiastic and interesting. He has many interesting experiences, is passionate about his work, and has a good service attitude, giving us a great Safari experience. In short, Twinkle Star is definitely the best choice for you to travel to Kenya, with extremely high cost performance. I will recommend them to every friend who comes to ask for my opinion.

Genevieve   –  
United States US
Visited: January 2024 Reviewed: Feb 10, 2024

Email Genevieve  |  35-50 years of age  |  Experience level: first safari

Fantastic seamless high quality experience
5/5

We had an amazing experience with James and Twinkle Stars. We booked very late due to a change in schedule and they were able to get everything lined up quickly and professionally. Our guides were amazing, and clearly more experienced than many others we encountered. The price was excellent for a high quality safari- we would book again in a heartbeat- I hope we get the opportunity to visit again!

Fred   –  
Canada CA
Visited: October 2023 Reviewed: Dec 19, 2023

Email Fred  |  65+ years of age  |  Experience level: first safari

Call James for attentive smart service. I will call him again for my next visit to Africa.
5/5

Toured with Twinkle Star during October 2023. Six days, three hotels, one driver/guide. Each hotel was very different as were the sites. Each day was very special. Accommodation ranged from very good to the nicest hotel ever. George knows the parks and the animals. He knows where they are and where they are going. (He is the Wayne Gretzky of tour guides.) James had great planning suggestions and was also open to questions and changes; very easy to work with. Pricing was good too! I would use Twinkle Star/James again and would ask for George as my guide.

Malte   –  
Switzerland CH
Visited: October 2023 Reviewed: Nov 20, 2023

Email Malte  |  35-50 years of age  |  Experience level: first safari

Very nice guy
5/5

Booked a last minute tour for Nairobi. Very friendly and the tour was nice. Would recommend!

Chan   –  
Hong Kong HK
Visited: October 2023 Reviewed: Nov 2, 2023

Email Chan  |  50-65 years of age  |  Experience level: first safari

Very responsible and arranged a value-for-money
5/5

Twinkle Star Tours & Safari was very responsible and arranged a value-for-money, exciting, and unforgettable 5-day and 4-night trip for me, allowing me to enjoy the trip without any worries. Thank you.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Nov 10, 2023

Hello Chan

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Touko & Noora   –  
Finland FI
Visited: September 2023 Reviewed: Oct 23, 2023

Email Touko & Noora  |  20-35 years of age  |  Experience level: first safari

Unforgettable 10-day safari in Kenya and Tanzania
5/5

We booked our 10-day safari with Twinkle Star. We visited in Amboseli, Lake Nakuru and Masai Mara with our amazing guide Alfred. In Tanzania, our guide came from Twinkle Star’s local partner because the companies cannot operate on both sides of the border. Not only got we see the big five but also a lot of other species, beautiful sunrises, and great views.

To be honest, looking into safari operators and their reviews can be a lot of work and overwhelming. However, the work really pays off, at least for us. We wanted to book with a local company which turned out to be beneficial thanks to their contacts (for example when choosing the accommodations) but also in terms of the price (a Scandinavian travel agency would have added a large margin).

Our contact James was very kind from our first inquiry and was ready to go the extra mile to arrange our safari. We had never been in Africa before and James made sure that our arrival to Nairobi was convenient. We had the best accommodations for our budget even though we booked quite late, thanks to James. We really appreciated the care James took of us before, during and after the safari as well as all the time and effort he put into the arrangements. In particular, James responded always promptly and provided us with an itinerary really professionally – he made suggestions based on our wishes and made them come true.

When planning our safari, the price was pretty much our main factor in choosing the operator. Twinkle Star was able to meet our expectations without leaving anything out of the itinerary. The pricing was clear and transparent (a tip: always ask if there are charges for bank transfers or other hidden costs along the way which are not outlined in your itinerary).

However, during the safari and even more thereafter, we recommend looking into the guide even more than to the price. You’ll sit with your guide so many hours in the car that it’s essential that the guide is professional: knows the parks, animals and roads, listens to your wishes and is fun and trustworthy.

Our guide Alfred was amazing. He had been in the industry for long and had a lot of knowledge of all the parks we visited. Also, he was always early to our meeting times and hold on to his promises. Alfred helped us if we had any requests and proposed activities to be included into our itinerary along the way such us nature walks, visits to villages etc. We appreciated that he respected our wishes not to surround the animals with many other cars and go too near them which is one of the problems of the safaris from sustainability perspective. In addition to nature and animals, it was interesting to learn about local culture and history. Alfred really exceeded our expectations for our guide.

When choosing the operator, we also asked about their vehicles. It was important to us that they commit providing a 4x4 with a pop-up roof. In our opinion, this enhanced our experience.

In summary, we really recommend booking with Twinkle Star. We had unforgettable time and would definitely book with them if (when) returning to Kenya. You can make an inquiry with a low threshold and they are happy to help you further!

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Oct 23, 2023

Hello Touko & Noora

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Beth and Brian   –  
United States US
Visited: August 2023 Reviewed: Sep 8, 2023

Email Beth and Brian  |  35-50 years of age  |  Experience level: first safari

organized and efficient
5/5

James did a great job organizing our safari. We started our journey with a pick-up in Nairobi which was well organized and made our way to Amboselli, which did not disappoint with lots of animal sightings. Next we went to Tsavo West and East. Tsavo was a bit harder to scout out animals, but our accommodations in Tsavo West had amazing views right from the open air dining area of so many animals visiting the watering hole! Overall we had an amazing experience seeing lots of animals and maximizing our time on Safari. James was very communicative and did his best to make sure we were satisfied.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 14, 2023

Hello Beth & Brian

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Gail and Lee M.   –  
United States US
Visited: August 2023 Reviewed: Aug 20, 2023

Email Gail and Lee M.  |  65+ years of age  |  Experience level: 2-5 safaris

Everything was perfect!
5/5



From start to finish, James and the Twinkle Start Team did everything to make things work for us --James was always responsive. We and our friends had a wonderful private exclusive 10-day Photographic safari experience at Lewa (Elewana Kilfuri House and Elewana Safari Camp) and at the Masai Maara (Amani Mara) based on his recommendations. Throughout the tour James stayed connected to be sure everything was as planned. We never had to worry about connections (Twinkle Start booked our Safarilink flights) or the quality of the Safari lodgings and game drives. This was truly an unforgettable adventure for all of us. We cared most about seeing the Kenyan animals, both large and small and their habitats, and we were not disappointed. All our guides were knowledgeable, entertaining and passionate-- Philip and Abdul at Lewa, Sully and James at Amana Mari. We also had superb accommodations throughout. We were treated like royalty at both Lewa (horseback riding with a giraffe and zebra joining in) and at the Amani Mara (which is wonderfully family run, at a beautiful location with gourmet food, private adventuresome safari drives, outdoor fire barbecue dinners complete with fun Masai entertainment, and lovely well-equipped camp rooms-- all simply amazing). In Nairobi we stayed at Severine Cottages in the Karen district --this was a perfect start to the trip-- the staff there even conspired to provide a surprise anniversary celebration. Each lodging was so special and authentic. We highly recommend organizing your safari with Twinkle Star-- James truly arranged everything to fulfill our desire for the African vacation of our dreams.


Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 21, 2023

Hello Gail & Lee,

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Cortes Françoise   –  
France FR
Visited: June 2023 Reviewed: Jul 5, 2023

Email Cortes Françoise  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent organization
5/5

Great safari.....it's like a treasure hunt to spot and photograph animals. We had a great time and we have beautiful photos.....and unforgettable memories....

(automatic translation from French)

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 9, 2023

Hello Cortes,

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Daniel Downey & Lynne Kelly - Downey   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jun 23, 2023

Email Daniel Downey & Lynne Kelly - Downey  |  50-65 years of age  |  Experience level: first safari

Excellent from start to finish don’t hesitate just book your safari with Twinkle Star!!
5/5

This is the company to organise your safari it was AMAZING!!
So from the very first contact James was superb very keen to make our dreams happen and he for exceeded them!
If you are looking to book a safari do not hesitate contact James you will not be disappointed he is a genuinely lovely man and the Safari was epic!!

We had a private safari and our guide Kaleb was amazing it was like he already knew us and treated us so well he really is a great man and a brilliant guide.

Kaleb had amazing instinct and vision like superman we’d be driving along and he’d stop and say there’s a lion in that bush and on first sight we couldn’t see but then he positioned the vehicle and he was spot on every single time.
His love and respect for the animals was admirable he knew how long was too long and never disturbed them but at the same time knew where to put the vehicle so we had great views.

James/Kaleb
Thank you both so much it really was the trip of the lifetime and like I say anyone looking for a brilliant Safari contact James immediately you will love Twinkle Star Safaris!!

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 9, 2023

Hello Lynne and Daniel Downey

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 65
  • 4 star 8
  • 3 star 2
  • 2 star 3
  • 1 star 3
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