Reviews

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Richard   –  
Czech Republic CZ
Visited: March 2023 Reviewed: Mar 29, 2023

Email Richard  |  50-65 years of age  |  Experience level: first safari

Twinkle star, I can recommend. The guide really tried to make our experience as great as possible.
5/5

Kenya really pleasantly surprised us. Jameson, with whom we planned our trip from the very beginning, was always ready to help 24/7.
From the moment we arrived, we were surprised by the cleanliness, which we really did not expect.
Pleasant demeanor of local people and really nothing was a problem.
It was our first visit to Kenya and probably not our last.
Safari is an experience of a lifetime and our guide tried to make us enjoy everything.
We visited Amboseli park, where we saw a lot of animals, unfortunately not many giraffes, because there are not many trees, so we saw other animals well.
Tsawo west, there are already trees here and therefore the animals are not that big.
This was compensated for by the hotel's watering hole where we could observe the animals from the room or from the table in the restaurant.
It was an exceptional experience.
Thank you

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 9, 2023

Hello Richard,

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Bryan   –  
United Kingdom UK
Visited: January 2023 Reviewed: Jan 23, 2023

Email Bryan  |  20-35 years of age  |  Experience level: first safari

Booked us an amazing Safari
5/5

Twinkle star tours were incredibly helpful through the whole process. Helping us have an amazing honeymoon!
Our guide Moses was amazing, incredibly knowledgeable and couldn't do enough to help us

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 9, 2023

Hello Bryan,

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Julian & Leslie   –  
Germany DE
Visited: October 2022 Reviewed: Nov 6, 2022

Email Julian & Leslie  |  20-35 years of age  |  Experience level: first safari

Excellent Safari Experience
5/5

Great Safari, very well overall planning, highly recommended to everyone!

We found twinkle Stars through SafariBookings.com and decided for them because of reasonable pricing and a fast reply. We were not disappointed. We were so satisfied with Twinkle Stars that we also planned other trips with them such as transfers, a visit to the Kisite Marine Park near Diana Beach, a Day-Hike up Mt Longonot and more. Everytime we got exactly what we wanted.

Some of the absolute benefits were:

- uncomplicated and highly flexible planning; even though we startet with a pre-planned 10 day trip, it was no problem to customize the trip according to our needs/wishes
- absolutely amazing guide; our guide was Albert and like most other reviews we can verify that the guides are one of the highlights; make sure you get along with your guide and he will provide you with a truck-load of knowledge, information and stories
-perfect nature/wildlife and accomodations; we saw everything we could have dreamt of and all accomodations were beautiful

Some tips:
-make sure you are in contact with the real Twinkle Star to avoid scams; during the planning stages you should only deal with James Collins Oketch; also cross-check Email adress and phone number with their website to make sure
-make sure to have a fixed agreement on everything including type of car, exact accomodations, activites etc. to avoid conflicts

Suggestions for improvement:
-make the payment process more transparent/accessible; payment is only possible through cash (who wants to travel with that amount?) or through a bank link (Credit Card); admittedly we did not feel well when we transferred a large sum of money towards an unknown Kenian bank account (no problems, but still scary); I am sure a payment method through PayPal or some official provider would reassure a number of customers

Thank you for an amazing time in Kenia

Julian & Leslie

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Nov 11, 2022

Hello Julian & Leslie,

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your 10 Days Kenya Trip plus transfer excursion to Lake Naivasha, Mombasa and Diani. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!


Sharon   –  
Switzerland CH
Visited: September 2022 Reviewed: Oct 10, 2022

Email Sharon  |  35-50 years of age  |  Experience level: first safari

A passion for delivering the safari of your dreams
5/5

I would thoroughly recommend using Twinkle Star Tours & Safaris if you are considering booking a trip to Kenya or Tanzania.

Having worked with James back in 2019 to create our dream safari, it was not until this year, 2022, that the dream came true. Starting in Nairobi, we were picked up by our guide, Abubakar. This being my first safari, I wasn't quite sure what to expect, but Abu, put us at ease, kept us safe and comfortable and helped us see so many wonderful animals and their natural behaviours in the wild. We went to Samburu National Reserve, Ol Pejeta Conservancy, Lake Nakuru National Park, Lake Naviasha, Masai Mara National Reserve, Serengeti National Park, Ngorongoro Crater (a UNESCO World Heritage Site), Lake Manyara National Park and Amboseli National Park. I would recommend all these places. Each has its own unique character and ambience. If I had to select some highlights though, it would have to be Ol Pejeta because of the exceptional work they are doing to save the Northern White Rhinos; the Serengeti because it is truly a wonder and the Crater - because that is where we got to see all the BIG 5 in one day. In terms of highlights - I would also recommend paying the extra costs to meet the last two Northern White Rhinos in Ol Pejeta as the money you spend goes to a wonderful charity and also gives you the chance to meet face to face these wonderful animals. My eyes are welling up, remembering the time we got to spend with them. My husband also treated us to a balloon ride over the Masai Mara. I am not a brave flyer at the best of times, but I am so glad we did this. It was a wonderful way to see the Mara and the different animals across its plains.

The Guides

Abu was a brilliant guide with knowledge and experiences of the animals. His friendly disposition and network with fellow drivers meant we were always able to see really wonderful animals, and take as much time as we wanted to get our perfect pictures and memories. When we crossed over to Tanzania we had a new guide, Stuart from Raven Safaris. Stuart knows the Serengeti and the Crater having long years experience. Stuart's patience and knowledge of the animals was exceptional and we were both lucky and privileged to see 4 different leopards because of his brilliant guiding skills.

Value for money

If you are researching for your own safari, you will know, they are not cheap, however, considering the parks we visited, the places we stayed the food provided and the knowledge shared by our guides, the value for money was brilliant on this trip. It was also tailored to meet the requests we had and all our questions were answered without hesitations. If you are looking for a bit of luxury I would certainly recommend Ol Pejeta and the Intimate Camp in the Serengeti. As someone who doesn't camp a lot, both of these places offered camping tents which are honestly nicer than my own apartment back home!

I have wanted to go on safari since I was a young person growing up watching the documentaries narrated by Sir David Attenborough. Wildlife is not a documentary - however, we were lucky and privileged to get a small window into that world for a few weeks. I will treasure the memories and photographs forever and hope that in years to come those wonderful places and their inhabitants continue to not only exist but also thrive.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Oct 13, 2022

Hello Sharon,

Thank you very much for choosing Twinkle Star Tours and Safaris Ltd to be your tour planner for the 17 Days Kenya and Tanzania Private Circuit Safari. Thank you for taking your time to give us a detailed five star review and appreciating our guides in both Kenya and Tanzania for the guiding professional skills they demonstrated during your safari. Hopefully, this shall not be your last Kenya & Tanzania Safari with us. We look forward to hosting you and your family again in the near future.

Harry & Stephanie   –  
United States US
Visited: September 2022 Reviewed: Oct 1, 2022

Email Harry & Stephanie

EXCELLENT SAFARI!
5/5

It was the best vacation trip my wife and I have taken in a very long time and will be remembered for a long time.

This was a private Safari for 19 days in both Kenya and Tanzania for me and my wife.

Guides:
Both Guides were knowledgeable and informative. Their driving skills were second to none.

In Kenya, our driver George was great. We really connected with him. He went over and above what we expected. If we were to go again, we would want him as our Guide/Driver.

In Tanzania, Stuart was a great driver/guide as well.

Both allowed us to adjust our schedule to suit our needs and made sure we saw everything.

Lodges:
The Tented lodges exceed our expectations in every way. We would stay at these again.

The tour included a sunrise Ballon Safari in Masai Mara. it was a great addition to the tour.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Oct 3, 2022

Hello Harry & Stephanie,

Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer to experience your 19 Days Kenya and Tanzania Private Circuit. We appreciate for your five star review and acknowledging our guide George and Stuart for demonstrating great guiding skills during your safari. Thank you for recommending the accommodation we chose for you throughout the long-range safari. Hopefully, this shall not be your last Kenya & Tanzania Safari with us. We look forward to hosting you and your family again in the near future.

SARA   –  
Morocco MA
Visited: August 2022 Reviewed: Sep 22, 2022

Email SARA  |  35-50 years of age  |  Experience level: first safari

Amazing safari experience
5/5

I had the most wonderful safari experience with Twinkle star tour thanks to the experienced guide Thomas (if i'm not mistaken), who didn't manage any effort to allow to see all the animals (including the big 5), and also all the valuable information he shared with me on each and every single animal we crossed!
I highly recomend this safari agency for the best safari experience

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 30, 2022

Hello Sarah,

Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your 4 Days safari visit to Masai Mara & Lake Nakuru National Park. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future. Thank you.

IC & SM   –  
United States US
Visited: September 2022 Reviewed: Sep 12, 2022

Email IC & SM  |  35-50 years of age  |  Experience level: first safari

Outstanding Safari Tour Agency
5/5

My girlfriend and I wanted to go on Safari this year. We spent a part of the summer looking for a good package and came across Twinkle Star Tours & Safaris. We read their reviews and saw their package options and found the one that best fit our budget. Other than the financials, we were pretty much hands off, as Twinkle Star took care of everything for us. Even when our initial choice of Safari Accommodation fell through, they helped us find another one in our budget and with the same level of luxury. Our overall experience from beginning to end, was nothing less than excellent.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 14, 2022

Hello Itai & Sarah

Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your 4 Days Flying Safari Masai Mara from the start to the end. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future. Thank you.

Kim   –  
United States US
Visited: August 2022 Reviewed: Aug 31, 2022

Email Kim  |  50-65 years of age  |  Experience level: first safari

We had great experience with Twinkle Star Tour
5/5

We booked the 12-days tour with James (Twinkle Star Tours). We were a group of 12 people with 4 vehicles. James greeted us in the morning at the hotel where we stayed overnight. Our drivers also picked us up from there after the the greeting. Drivers were on time every day. The transfers from Kenya to Tanzania and back went smoothly. The experiences in both countries were great. Twinkle Star Tours exceeded our expectations, highly recommend Twinkle Star Tours for next booking. James also came to the airport at the end of the trip with his two daughters with some farewell gifts for everyone. Thanks for your attention to details in planning, James!

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 6, 2022

Hello Kim,

Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found your Tour Planner, James very helpful from the beginning until you finished your safari. We also appreciate for recommending on our driver guides who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Safari with us. We look forward to hosting you and your friend and family in the near future.

Dorothea   –  
United States US
Visited: August 2022 Reviewed: Aug 23, 2022

Email Dorothea  |  35-50 years of age  |  Experience level: first safari

Above and beyond customer satisfaction, highly recommend. You can never go wrong with them.
5/5

My son and myself had traveled back home from abroad and was looking to do couple of safaris.
We ended up choosing twinkle star tours, little did we know it will be an experience of a life time. James the director, was charming and affable. I Love how you can turn even the most simple situation into something fun.” . He came out efficiently, broad minded and artistic. Better than a triple-scoop ice cream cone…with sprinkles.” Nakuru being our place of choice, we wanted to do a whole day tour at lake Nakuru. He made all the necessary arrangements. The whole time keeping intouch.
Micheal our driver/tour guide was remarkable. This dude was Amiable and knowledgeable of all kinds of animals, and where to look for them. From morning till evening he kept us entertained. We could not have asked for anything better.
Thank-you James for making our time at Lake Nakuru, memorable and Amazing. We appreciate you. Will sure come back for more. Next time we visit. Cheers.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 29, 2022

Hello Dorothy,

Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides Michael who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Safari with us. We look forward to hosting you and your friend and family in the near future.

Michele   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 18, 2022

Email Michele  |  50-65 years of age  |  Experience level: over 5 safaris

Always at the service and very efficient
5/5

I live in Kenya and it’s the second time that I recommend Twinkle Star Tours & Operators to my visiting friends for their 12 days safari. Each time my friends were totally thrilled and satisfied by the experience and the safaris. James, the director, is very professional and diligent for any request. Each time the guides have been very good drivers and very good guides in the parcs. No doubt I will recommend them again for further trips.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Aug 29, 2022

Hello Michele,

Thank you for taking your time to write your safari experience and rating us 5 star. We appreciate for recommending Twinkle Star Tours and Safaris Ltd to your friends whom were satisfied with our services. We are also glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our driver guides who demonstrated incredible skills and knowledge during your safari.

Hopefully, this shall not be your last Safari with us. We look forward to hosting you and your friend and family in the near future.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 65
  • 4 star 8
  • 3 star 2
  • 2 star 3
  • 1 star 3
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