Reviews

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Marina and Linnea   –  
Sweden SE
Visited: January 2020 Reviewed: Feb 10, 2020

Email Marina and Linnea  |  20-35 years of age  |  Experience level: first safari

We could not have asked for a better experience
5/5

We booked a 3-day trip to Masai Mara through Twinkle Star. We got excellent help from James who made sure we got exactly what we were asking for. He even contacted us afterwards to make sure we were satisfied with the trip. Our guide Miqal picked us up in Nairobi and from the first minute we felt really welcomed. This whole trip was totally living up to our expectations thanks to Miqal who genuinely cared about giving us the best experience we could ever dream of. We had the greatest time and we will definately be choosing this company again.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Feb 10, 2020

Jambo Marina,

(3 DAYS MASAI MARA SAFARI)

Thank you for rating the services we provided, 5/5*

We are glad that you found the experience you wanted from us.

Thank you for appreciating James, who planned and made your safari dream come true.

Thank you also for acknowledging our driver-guide, Michael(migal) and appreciating the services he gave you by taking care of you every time.

Us from Twinkle Star Tours Team, we really want to say thank you and we welcome you again for another safari.

Asante Sana.

Regards,

Benson Mutinda
Tour Manager

Ramesh   –  
India IN
Visited: November 2019 Reviewed: Nov 22, 2019

Email Ramesh  |  50-65 years of age  |  Experience level: 2-5 safaris

Trip of 7 days with Twinkle star tours and Safaris
5/5


When I was planning my vacation with Kenya, I was in a doubt as to how the experience will be..how will I plan the trip with a Travels agent whom I have never even met or corresponded in my life.etc . My fear was more compounded as I had to make the payments in advance to some one I never knew..I was afraid of being conned of my money once i had paid..However later I would come to know that I was wrong in my fears.

I selected Twinkle tours from around 10 tour operators found on Trip advisor & other Internet sites. My final choice was based on the immediate responses given by James (owner of Twinkle Tours). He was always quick in his responses & that assured me that I may be in good hands & that it was safe to continue with Twinkle Tours.When ever I called , he used to be on line & answer all my queries..

On my arrival in Nairobi, I was picked up by a cheerful staff member from Twinkle Tours & driven to my hotel (which was a nice place). James immediately called me & came to the Hotel. He was kind enough to come with me personally to change money (from a bank) & only left the Hotel when I was comfortable.He again came to me on my last day in Nairobi. I also saw that he would always keep calling our driver (every day & after every trip) to find out if we were comfortable or if we had any issues with any arrangement.This was so nice of him.

He assigned me one of the best tourist guides (cum driver) Mr.Willy aka Double Whiskey..Willy was extremely friendly,great with information,drove us safely through out the trip & dropped us in time at Airport back to Home. During the 3 day stay at Masai, he was always on his radio to find out where the game was & was quick to drive us to the point. We saw all the animals (big 5) due to Willy & his knowledge of the park. Willy & James put us in the best of Hotels & rooms & we never had any complaint.

I would definitely recommend Twinkle star, James & Willy for anyone coming to Kenya. They are one of the best I have dealt with in my travels around the world. You should go for Twinkle star blindly when finalizing a Kenya Trip

Regards


Ramesh

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Nov 22, 2019

Jambo Ramesh,

Firstly i want to thank you for choosing to experience Kenya with Twinkle Star Tours and Safaris.

Thank you for acknowledging Director of Twinkle Star Tours, James, who made all arrangement for making this wonderful safari in kenya. Also we really appreciate for recognizing Willy a.k.a double whisky one of our best guide in kenya for been informative and caring for your entire safari.

Our Top notch goal is to make our client happy like you.

We welcome you again in kenya for your next safari.

Asante Sana.

Regards,

Benson

Yan   –  
Hong Kong HK
Visited: August 2019 Reviewed: Sep 15, 2019

Email Yan  |  20-35 years of age  |  Experience level: first safari

Good experience and a helpful operator
5/5

We booked a 9-day safari through Twinkle Star. James is very helpful, we communicated a lot before the trip. He tried his best to help us.

The driver in Tanzania is incredible. He is responsible and knowledgable. He explained the culture of Tanzanian and the characters of different animals in the trip. We saw migration for four times in three days. We also saw Lion, Chita, Leopard ......the driver always search for a good area for us to take photo. For the accommodation, I highly recommend Chaka Extra Camp. The staffs are very nice. The food, environment and camp are perfect.

For Kenya, our driver, Robert, did a very bad job. His car broke down. We could not go to safari with him. We joint another group in the end. Also, his car broke down again on the day we have to go back to airport. Without the help of James and other African, we afraid we may not catch our flight. James sent another driver to take us immediately. However, Robert tried to lie to us telling us that his car was okay.

Thank you, James.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 16, 2019

Jambo Yan,

Thank you for reviewing your experience on a 9 days safari in Kenya and Tanzania and acknowledging Twinkle star Tours and Safaris.

Your mention about James been very helpful by communicating to you and arranging your Africa safari for you, we really appreciate for that.

Chaka camp is the best camp in Tanzania mostly for the first time travelers on their safari in Africa, we are really happy for letting us know we booked the best accommodation for you.

We are deeply sorry for knowing what you went through with your Kenyan driver Robert, we have taken note on that very keenly to avoid another incidence like that again.

We thank you again for sharing this experience with us, we would like to welcome you again on your next Safari in Africa.

Asante Sana.

Laly   –  
United States US
Visited: July 2019 Reviewed: Sep 2, 2019

Email Laly  |  50-65 years of age  |  Experience level: first safari

I was very satisfied and they delivered what they agreed to!
5/5

I was looking for a tour company located in Kenya. I came across Twinkle Star Tours and Safaris and I spoke to James and told him what I wanted, what I could afford, I was traveling with a teenager , and that I wanted to see the Great Migration. He came up with an amazing Safari that was very affordable. He offered me a 12 days Safari to Kenya and Tanzania.
James and his family greeted us to Kenya. We visited 6 National Parks and saw the Great Migration from the banks of the Masai Mara Reserve. AWESOME!!!!
We experienced a variety of very comfortable accommodations including the tented camp in the Serengeti (my request). All the accommodations, food, servers, and guides were great. James contacted us everyday to make sure everything was going the way we had agreed to.
If you’re planning to visit East Africa, I HIGHLY RECOMMEND TWINKLE STAR TOURS AND SAFARIS.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 3, 2019

Jambo Laly,

Thank you for reviewing your Kenya and Tanzania Safari Experience with Twinkle Star Tours and Safaris.

We are happy that you had a wonderful and great time with driver guide on your 12 days safari in Kenya and Tanzania.

We are glad you appreciated the fantastic accommodation we booked for you and good flow of communication with James.

We are glad to have arranged this tour plan for you and we welcome you again

Asante Sana.

Scott   –  
Australia AU
Visited: August 2019 Reviewed: Aug 29, 2019

Email Scott  |  35-50 years of age  |  Experience level: 2-5 safaris

Great trip with an awesome driver (Joel)
5/5

We visited a number of parks and the experience in the parks was amazing. Our driver Joel was awesome and very knowledgeable. Accommodation was a good quality. Just be sure to confirm with James whether you wish to do a private or group tour. Also try to get confirmation of the hotels you will stay in before you get to Kenya. We had an issue with one hotel, where we were told on the day we arrived at the hotel that the hotel we chose was not available so we were staying somewhere else. Not a big issue and James updated our accommodation at another park as compensation. However, was a shock when we arrived at the hotel as we were not informed. Overall was an amazing experience.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Sep 3, 2019

Jambo Scott,

Thank you for choosing Kenya as your holiday destination.
Thank you also for acknowledging Twinkle Star Tours and Safaris for ensuring you had a wonderful experience of a lifetime.

We apologize for the issue of the hotel.

Thank you for your thankful note and appreciating Joel, your driver guide who made your holiday safari fantastic.

Twinkle Star Tours and Safaris Welcomes you back for another safari-(Karibu Tena).

Asante Sana

Danny   –  
United States US
Visited: May 2019 Reviewed: Jun 5, 2019

Email Danny  |  20-35 years of age  |  Experience level: first safari

Great Budget Safari with Minor Hiccup
5/5

I recently did the 4-Day Tanzanian Safari. The tour was organized by Twinkle Star but subcontracted to Inno Africa Safari. There was a little issue with my arrival and a driver not being at the airport but this was quickly remedied with a message to Mr. Oketch.

The safari itself was great with a very nice driver and accomplished chef. We were able to see all of the big 5, though the rhinos we're very far away.

As a solo traveler, I was able to join with other solo travelers and make some friends during the safari.

The accommodations were better than expected for a budget safari and overall I had a great time. I would definitely recommend this tour to my friends and family.

Erik   –  
United States US
Visited: January 2019 Reviewed: Jan 23, 2019

Email Erik  |  35-50 years of age  |  Experience level: first safari

Excellent! Amazing! Great tour company for the price!
5/5

I just got back from the 4-day Tanzania Safari. It was spectacular! I was lucky enough to see all Big 5 wild animals. Our tour driver was Alibaba. He was very knowledgeable about the area and the animals. He answered all of our questions. James does a great job with the company. I was able to contact and talk with him directly. He answered all of my questions very well.

Thank you!

Sunny   –  
Zimbabwe ZW
Visited: January 2019 Reviewed: Jan 13, 2019

Email Sunny  |  20-35 years of age  |  Experience level: first safari

Good budget Safari
5/5

Safari was great
The tour program was the same as Twinkle explained.
They provided good budget safari tour.
i was satisfied with the tour
Thanks:)

Gaba   –  
Kazakhstan KZ
Visited: December 2018 Reviewed: Dec 13, 2018

Email Gaba  |  35-50 years of age  |  Experience level: first safari

Safari was successfully
5/5

James Oketch Director of Twinkle Stars was very caring and attentive to our questions and wishes. Believing us without prepayment, organized the entire tour. Provided the most experienced guide. We had the best guide by name Jackson. He was able to choose the most successful places to view and Photo among other guides. Thanks to him we have seen all the big five on several times. He always arrived on time and we were afraid to be late. Our 4 days Safari tour consisted of trips to the Masai Mara, Lake Naivasha and the surrounding area Lake Nakuru. The only recommendation this update fleet on the safari vans with 4WD, but it is not problem to Twinkle stars, and problem owners safari vans

Jimmy   –  
Denmark DK
Visited: October 2018 Reviewed: Nov 23, 2018

Email Jimmy  |  20-35 years of age  |  Experience level: 2-5 safaris

Good and polite operator
5/5

Fine tents with beds and own bathroom.

Good local food and polite staff.

Good safaribus with a fast driver - which resulted in the big 5.

Good budget safari

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 65
  • 4 star 8
  • 3 star 2
  • 2 star 3
  • 1 star 3
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