Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9

Sort By: Date Most Helpful 1-10 of 103 Reviews
Vaolet   –  
Zimbabwe ZW
Visited: December 2013 Reviewed: Apr 25, 2014

Email Vaolet  |  20-35 years of age  |  Experience level: first safari

Great team and efficient service
5/5

After countless efforts to find accommodation in Victoria Falls, Falcon Safari came to our rescue and helped book us suitable accommodation in no time. The elephant ride safari and their cruise is not to be missed for anything. I would not hesitate to recommend them to any traveler.

Jody   –  
Australia AU
Visited: May 2014 Reviewed: May 20, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Professional. Patrick went out of his way to assist us with preparation and whilst on tour.
5/5

Very happy with Falcon Safaris level of personal assistance and professionalism throughout our recent tour. Patrick and other staff assisted us promptly and immediately...always with a happy smiling face. More than happy to recommend Falcon as a Tour Operator. Prompt, efficient, professional AND personal caring service. Excellent.

Mike   –  
United States US
Visited: May 2014 Reviewed: May 28, 2014

50-65 years of age  |  Experience level: first safari

everthing was on time with great service.
5/5

they did a great job moving us through the boarder.

Melvin & Irene Ida (Hawaii)   –  
United States US
Visited: May 2014 Reviewed: Jun 3, 2014

Email Melvin & Irene Ida (Hawaii)  |  65+ years of age  |  Experience level: first safari

Custom luxury safari designed for you at $$, not $$$$. Reputable & reliable.
5/5

Very responsive, excellent recommendations... Like a dear friend developing an itinerary, not a safari consultant. The execution of the itinerary was excellent... The hotel-5 stars; the pick ups were timely; guides friendly and accommodating; and the tours awesome! The wife and i, without hesitation, would use falcon safari again, and encourage our family and friends should they desire to visit south africa to use them.

Yasuko N   –  
Australia AU
Visited: June 2014 Reviewed: Jun 16, 2014

Email Yasuko N  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent Tour Operator
5/5

I'm a solo traveller. I began to correspond with Patrick 6 months prior to my actual visit to Livingstone. He was patient to explain to me various options. Finally when I arrived at Zambezi Sun, he sent his colleague to finalise my activities. At 10am I went to the Fall with Charity, the guide. She made sure that I’d be able to walk through the very wet bridge at the Fall. It was a great experience! In the afternoon I joined River Safari on a small boat. I enjoyed the natural environment along the river. As I wanted to go to Livingstone Museum without a guide, Patrick advised me how to get a taxi to/from the museum. So I did so on the following day after the helicopter flight with UAC. I found Patrick an excellent travel consultant. Thank you so much for helping me organise my activities!

Mia   –  
Sweden SE
Visited: June 2014 Reviewed: Jul 13, 2014

35-50 years of age

Supporting my trip to Victora Falls in an excellent way
5/5

Very good and nice service. Excellent English speaking guide, his name was Newton.

Cliff R.   –  
United States US
Visited: June 2014 Reviewed: Jul 15, 2014

Email Cliff R.  |  50-65 years of age  |  Experience level: 2-5 safaris

1st class and professional.
5/5

All of your people were always on time, courteous and knowledgeable. Everything handled by Falcon went seamlessly. I have already recommended your company to another couple.

RLH   –  
United States US
Visited: July 2014 Reviewed: Aug 11, 2014

50-65 years of age

Amazing Service!
5/5

I set up a trip for our company which included 19 people traveling from the USA. The communication between Falcon Safaris and myself was excellent. Patrick was a joy to work with. He took care of every detail of the team's stay. It was great to have the ability to prepay for the entire stay. The A'Zambezi hotel was beautiful. The accommodations were wonderful and the staff was the best. I will definitely use them again!

Ian   –  
South Africa ZA
Visited: July 2014 Reviewed: Aug 11, 2014

50-65 years of age  |  Experience level: over 5 safaris

Professional transfers and border crossing (Zim/Zambia) and great hotel
5/5

The transfers all went very well and the drivers were professional and courteous and handled the Zim/Zambia immigration hand over extremely well. We were very happy with the transfers and will certainly use you again.

The Royal Livingstone was great and we were very happy with the hotel. We enjoyed our stay at the Royal Livingstone, it’s a beautiful hotel with good service.

The only major failure was unfortunately the sunset cruise on the African Queen which turned out to be a very rowdy booze cruise with a lot of very noisy conference delegates who had no respect for the river, the other passengers or the game. As we had just come from The Hide in Hwange (where we had a private guide and vehicle), this was a big shock to us and not the way we should have experienced the Zambezi. I would suggest that you assess the guests needs and tastes when booking a river cruise. In hindsight one of the smaller boats would have been much more suitable, or even just a boat trip to Livingstone Island. Guests should be warned that the African Queen is a noisy booze cruise, the main purpose of the cruise seems to be for passengers to drink as much as possible. That may be okay for conference delegates on a party, not for bush appreciation however.

Angelo   –  
Germany DE
Visited: July 2014 Reviewed: Aug 19, 2014

20-35 years of age  |  Experience level: first safari

Great service - great activities
5/5

The activities were great and well organised.
Many thanks also to Christel for the great service and good communication.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9
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