Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9

Sort By: Date Most Helpful 1-10 of 103 Reviews
Abigail Clay Visited: August 2014 Reviewed: Sep 8, 2014

Excellent short break at the Royal Livingstone Hotel
5/5

We booked direct from the UK and our booking, queries and transfer arrangements were handled promptly, efficiently with a professional and personal service. Our stay was outstanding. The service, room, food and all staff were, without exception, friendly, courteous and professional. We booked a white water rafting through the hotel which was incredible. Probably the most exciting thing we have ever done. An unforgettable experience overall. I would highly recommend every aspect.

Michelle   –  
Zimbabwe ZW
Visited: September 2014 Reviewed: Sep 11, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Service was excellent from making the booking for the lodge and cruise. Very helpful
5/5

The communication and service was top notch for me, we were not disappointed at all with our lodgings and the sunset cruise. Our only disappointment was the delay in picking us up from the lodge, we were advised that our pick up time was 3.45pm but they only arrived at 4pm, but otherwise we were taken care of well. Will happily deal with them again.

Derek   –  
South Africa ZA
Visited: December 2014 Reviewed: Dec 23, 2014

35-50 years of age  |  Experience level: over 5 safaris

Great experience
5/5

Your company exceeded all our expectations. Your arrangements were professional and efficient, we never had to wait for a pick up or drop off and your recommendations for activities were exactly what we had hoped for. I would recommend this company to anyone looking to travel to the falls....

Nqobile   –  
South Africa ZA
Visited: December 2014 Reviewed: Jan 5, 2015

20-35 years of age  |  Experience level: first safari

Victoria Falls: Review
5/5

The service that I got from one your officers, was very good as I was given all the information that I requested.
The stay at the hotel was fabulous based on the service, accommodation and food.
The package was value for money, as I will use Falcon for my future vacations.

Auxillia   –  
Zimbabwe ZW
Visited: December 2014 Reviewed: Jan 5, 2015

20-35 years of age  |  Experience level: 2-5 safaris

The service is one of the best i ever had in my life.
5/5

Falcon Safaris have professional staff and their service is excellent, for me they even went an extra mile when i forgot my things in the hotel room that they booked for me.

Robert and Linda   –  
France FR
Visited: December 2014 Reviewed: Jan 13, 2015

50-65 years of age  |  Experience level: first safari

A trip organsied with a friendly, very reactive and efficient team from Falcon Safaris
5/5

From the first internet contact, we were taken in hand with quick responses to questions, a good proposal of trips to fit into our schedule and an efficient booking process. The secured credit card payment facility was very reassuring.
Once in Livingstone we were taken in hand and everything was delivered as promised in a very efficient and friendly way. We had a really good guide for the Falls visit, a very relaxed, friendly and interesting Evening River Trip and we maximised the use and value of the time we spent in Zambia.

Norman and June Visited: February 2015 Reviewed: Feb 23, 2015

Well organised made our holiday so enjoyable
5/5

From the time we were met at Livinstone Airport, through to our stay at the excellent Zambesi Sun, to our trriver cruise on the Zambesi, to our microlight flights over Victoria Falls, to our airport transfer everything was perfect. A great trip. Thank you.

Ady Singer   –  
Israel IL
Visited: March 2015 Reviewed: Mar 22, 2015

65+ years of age  |  Experience level: 2-5 safaris

very efficient, prompt info, helpful in need
5/5

From the first contact Patrick was professional. Itinarary, quotation prompt.
Edna was helpful taking me for essential shopping, as my suitecase didn't arrive.

Peter   –  
United States US
Visited: March 2015 Reviewed: Apr 3, 2015

65+ years of age  |  Experience level: first safari

I did not participate in a safari but was completely satisfied with all aspects of my dealings
5/5

I became a customer Falcon Safari on the recommendation of an relative in South Africa. The services provide by Falco Safari's far exceeded my expectations.

Justin   –  
South Africa ZA
Visited: April 2015 Reviewed: Apr 14, 2015

35-50 years of age  |  Experience level: first safari

Fantastic
5/5

Excellent from Falcon - only concern is that Chobe did not accept rands and did not have sufficient currency for exhange , this was after reception confirmed all of the above. This is just a suggestion - the rest was fantastic

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9
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