Reviews

Sort By: Date Most Helpful Rating 111-120 of 287 Reviews
Reza   –  
Iran IR
Visited: September 2022 Reviewed: Sep 18, 2022

Email Reza  |  50-65 years of age  |  Experience level: first safari

They are very kind friendly and professional
5/5

Everything was Great on time and meet nice people

Moe from Japan   –  
United Kingdom UK
Visited: September 2022 Reviewed: Sep 27, 2022

Email Moe from Japan  |  20-35 years of age  |  Experience level: first safari

Awesome
5/5

We did a customised 4 days trip which was a honeymoon trip with my husband . Rosalinda, the manager, is a very responsible and reliable person and helped me a lot to plan the trip with quick and precise responses. The driver, Dan, was professional and joyful and thanks to him we could see great wild animals. I feel lucky to have booked with Hyraxsafari, and hope this comment help other people who are currently planning their best trip to Kenya:)

Ashley   –  
Switzerland CH
Visited: September 2022 Reviewed: Oct 7, 2022

Email Ashley  |  50-65 years of age  |  Experience level: 2-5 safaris

A dream safari
5/5

My daughter and I have just returned from an amazing 12 day safari booked with Rose owner of Hyrax Safaris. Everything was so well organised and all the accommodation exceeded our expectations. Our driver/guide Ben was very experienced, professional, a lovely person and made a big effort for us to see the best of the wildlife which we did. Hyrax is a professional, local company in Kenya which should be supported. We wish Rose and Ben every success. Ashley & Claudia

Travis   –  
United States US
Visited: August 2022 Reviewed: Nov 4, 2022

Email Travis  |  20-35 years of age

Helpful to communicate logistics leading up to the trip and pulled off well.
5/5

Liked pre-trip communication and our driver and the whole experience.

MeShon W.   –  
Kenya KE
Visited: November 2022 Reviewed: Nov 8, 2022

Email MeShon W.  |  35-50 years of age  |  Experience level: first safari

4 day luxury Safari
5/5

The Safari was exhilarating! Jeff from Hyrax was knowledgeable, trustworthy and a true professional in his craft. The entire team was nice and pleasant to work with through the entire process -from start to end. The rooms, food and the game camp was near in class. I tried I enjoy myself! I traveled as a sole female traveler from DC and I can not wait to return with my friends. I plan to use Hyrax again and share with others their pleasant and professional services.

Saskia   –  
Netherlands NL
Visited: October 2022 Reviewed: Nov 11, 2022

Email Saskia  |  20-35 years of age  |  Experience level: first safari

Great Safari
4/5

We've had a great safari with Hyrax. Roselyne was quick in here response and is trustworthy. Dan was our driver, we had lots of fun with him. We found him a very pleasant personality, always doing his best to make it the best day. The only problem we've faced was that Roselyne that the start date was misunderstood. The guide was in our hotel, two days early. This problem seemed solved professional. All hotels were rebooked, however the trainticket was not rebooked. That was a bit of a pity, since we lost a day due to this incident. I would recommend to request a solid personalized planning, with overview of dates, hotels. If this was organized by Hyrax, that could have prevented this mistake from happening. However the trip was great, so all 'problems' are relative!!

Reply from Hyrax Safaris
Reply from Hyrax Safaris
Posted on Nov 11, 2022

Dear Saskia,

We are glad to hear that you enjoyed the safari and had a wonderful time.

We sincerely apologies for confusion of rebooking the train ticket. It's important to note that we refunded the full amount as agreed.

We take full responsibility for this and endeavor to improve moving forward.

Thank you for booking with us.

Best regards,
Roselyne

Salvatore   –  
Germany DE
Visited: October 2022 Reviewed: Nov 16, 2022

Email Salvatore  |  35-50 years of age  |  Experience level: 2-5 safaris

Great 3 days safari tour to Masai Mara
5/5

I had a wonderful 3days safari tour with Hyrax Safaris to Masai Mara from Nairobi. competent, reliable, safe and offering a great service. Experienced driver and very good organization. They are flexible to the needs of the customers. We missed a leopard only for few seconds, otherwise we saw all the other big fives. Another jeep from the same tour operator could see also the leopard, wonderful videos of the other tourists. I would join another tour with them.

Roberto   –  
France FR
Visited: November 2022 Reviewed: Nov 16, 2022

Email Roberto  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Great experience! It wasn't my first safari ever, but the first in Kenya.
I booked the 4 day tour to Masai Mara and Lake Nakuru and I had a great time. We managed to spot lots of animals and even an elusive leopard (despite being low season there are always great opportunities of spotting them all year round).

The guide, Joshua, was very knowledgeable, passionate and competent, ready to answer every question we'd throw at him and being a very competent driver.

I was also surprised by the lodgings, especially the Lenchada camp that, while basic, has everything we'd need for those couple of days and more;from my past experiences I didn't expect a few hours of electricity per day, cell reception, hot water in the shower and a private bathroom attached to the tent. Special mention to the food, which was delicious!

All in all, I'd redo it again, maybe during the great migration period.

Megan   –  
United States US
Visited: November 2022 Reviewed: Nov 16, 2022

Email Megan  |  35-50 years of age  |  Experience level: first safari

Kind, funny, easygoing and hard working
5/5

We had no idea where to start with planning a safari. Roselyne made everything so easy and was super kind, attentive and responded extremely quickly. She was always in contact if you needed. We even had issues with our CC not working for the Evisa and she took care of it no problem. She offers tons of different activities you can do as well. We did a 4 day safari at the most beautiful camp in the Mara. Sarova was just amazing and the stuff were attentive, remembered our names and even our drinks and I could not have felt more at home. It was our honeymoon and they even brought out a cake for us. The lodge itself is gorgeous and the tents are so cool! The grounds are beautiful and they have everything you need. The food was top notch-we are picky! We could not have had a better game driver. Ben is absolutely amazing. He is funny, friendly, kind and most importantly he does his best to get everything on your list completed that you could dream of-mine was seeing everyone from the lion king and lots of babies haha. He was always right up close to the animals making sure we got a good look and helped take the best pictures we could ask for. Ben made our African safari come to life and truly we will never forget him. We will tell all our loved ones about hyrax and you should not hesitate to book with them! Don’t forget to get Kenya dollars for your trip, it’s easier

Zita   –  
Hungary HU
Visited: November 2022 Reviewed: Nov 21, 2022

Email Zita  |  35-50 years of age

Roselyne was helpful with all the details we needed.
5/5

We did the 5 day trekking Chogoria up - Sirimon down, would recommend this route for more variety. Unless you are in great condition or/and have experience in high altitude trekking, I would recommend the 5 day trek to be able to enjoy it completely.
Our guide, Daniel was fantastic and the whole team was super, we had amazing food during the whole trek and everybody was very helpful, the team did a great job looking after us by all means.
The views and the landscape are truly amazing, it is definitely worth the trek (though be prepared for some altitude sickness).

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 261
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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