Reviews

Sort By: Date Most Helpful Rating 111-120 of 285 Reviews
Brian   –  
United States US
Visited: June 2023 Reviewed: Jun 14, 2023

Email Brian  |  35-50 years of age  |  Experience level: first safari

Great support and quality staff.
5/5

Had an absolutely great time. Roselynn was great at helping plan the trip and was very quick and helpful with her responses. I felt like she could always be reached and provide the information that we were looking for. Our guide, Kaisine, served us very well. If we are to do a Safari again, we would want him to be our guide. He was incredibly knowledgeable about the area, and the animals providing lots of insight. He went out of his way to adapt the trip and tailor it to our wants. He had a great sense of humor and we enjoyed being in the car with him for many hours each day.

Jennifer   –  
United States US
Visited: March 2023 Reviewed: Jun 9, 2023

Email Jennifer  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy to book and well organized
5/5

Great safari! Booking was easy and Hyrax clearly communicated what would happen. I was able to contact them through WhatsApp when I ran into a travel difficulty on the way to Kenya. My guide, Jeff, was amazing. He found animals other guides didn't and was really committed to our enjoyment of the experience. Great value for money. I highly recommend Hyrax and requesting a tour with Jeff, if possible.

Kris   –  
Australia AU
Visited: May 2023 Reviewed: Jun 9, 2023

Email Kris  |  65+ years of age  |  Experience level: over 5 safaris

Excellent
5/5

The husband and I did a 19 days tour/ safari of Kenya and Tanzania. Roselyne from Hyrax organised the tour. She planned an amazing trip for us. We thoroughly enjoyed every day and having Ben as our driver and guide made it more exciting and entertaining. Ben was very knowledgeable and did his very best to show us everything that he could.
Roselyne was very approachable and we both worked very well together.
When I met Roselyne and her team to make the final payments in Nairobi for our trip, I was very impressed, they are an all girls team that are understanding and very passionate about what they do.
Thank you Roselyne, we thoroughly enjoyed the trip
Cheers
Kris

Latadra   –  
United States US
Visited: May 2023 Reviewed: Jun 5, 2023

Email Latadra  |  35-50 years of age  |  Experience level: first safari

5 day safari
5/5

I booked a 5 day safari with Hyrax for myself, my husband, our 3 children, and my mother in law. Our safari included Masai Mara, Lake Naivasha/Lake Nakuru, and Amboseli. I was contacted by Emmah and she truly is a great help! I had so many questions, I changed our itinerary and every time she was quick to respond and offer guidance. I can’t say enough good things about Emmah and I really appreciate her help with our trip. Not only did she provide a private tour for us, she also arranged our lunch at The Carnivore restaurant. Our safari guide was Lenny and I would say he did a great job overall. We saw the big 5 and he pointed our things along the way. I mostly appreciated that he pulled over on side of the road to take our photo in front of Mt. Kilimanjaro!! Mt.Kilimanjaro was my main reason of going to Amboseli and if he hadn’t done that we would have no photos because the mountain was hidden the next day by clouds. I would recommend booking with Hyrax and I would definitely use them again. I would like to ease anyone’s mind on a few things I wasn’t sure about as a first timer. They will contact you on WhatsApp, don’t be alarmed that’s how we communicated the entire time, also don’t be alarmed that you will pay a deposit but the remainder of your balance will be in cash the day of your trip! Book with them, you won’t regret it!

Hans   –  
United States US
Visited: May 2023 Reviewed: Jun 3, 2023

Email Hans  |  50-65 years of age  |  Experience level: 2-5 safaris

Hyrax did an excellent job of organizing a complicated safari.
5/5

Our guides were excellent, both Dan and Dennis. Accommodations at Samburu National Park and Ol Pojeta were great including the food. Email communication was always prompt. Vehicles were reliable and both guides were excellent drivers and extremely knowledgeable. Would definitely recommend.

Ajda   –  
Slovenia SI
Visited: May 2023 Reviewed: May 24, 2023

Email Ajda  |  20-35 years of age  |  Experience level: first safari

The best experience while in Kenya!
5/5

The 3-day safari was AWESOME!! It’s the right time for Masai Mara. We loved everything about it, trip there was fun our driver Mozes was AMAZING. He was such a good driver, guide, he told us everything avout the road to Mara and animals. So it was really nice. We stayed at the camp which was nice and food also good. I would recommend 100%!! Price performance 10/10 ❤️

Guillaume   –  
United Arab Emirates AE
Visited: April 2023 Reviewed: May 3, 2023

Email Guillaume  |  20-35 years of age  |  Experience level: first safari

Very professional
5/5

Loved the experience. Emmah and Ben were amazing.

Gèrard   –  
Switzerland CH
Visited: April 2023 Reviewed: May 2, 2023

Email Gèrard

Very professional and knowledgeable tour guide!
5/5

We had a great time! Our tour guide, Benard, was very knowledgeable and extremely nice! Emmah was likewise very efficient and prompt in responding to our queries, which greatly facilitated the booking/planning process! Highly recommended!

Tobi   –  
Germany DE
Visited: April 2023 Reviewed: Apr 25, 2023

Email Tobi  |  20-35 years of age  |  Experience level: 2-5 safaris

Great program
5/5

Booking with Hyrax Safaris was the best choice I could have made. I had a great experience in Mount Kenya and would always book and go with them again!

Virginia   –  
Ecuador EC
Visited: April 2023 Reviewed: Apr 24, 2023

Email Virginia  |  20-35 years of age  |  Experience level: first safari

An excellent experience in Nairobi, Kenya
5/5

I had a good experience with Hyrax Safaris team. The guide in Masai Mara Safari was very funny and smart!! I had the opportunity to view a rhino

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 259
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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