Reviews

Sort By: Date Most Helpful Rating 131-140 of 287 Reviews
Virginia   –  
Ecuador EC
Visited: April 2023 Reviewed: Apr 24, 2023

Email Virginia  |  20-35 years of age  |  Experience level: first safari

An excellent experience in Nairobi, Kenya
5/5

I had a good experience with Hyrax Safaris team. The guide in Masai Mara Safari was very funny and smart!! I had the opportunity to view a rhino

Jane M   –  
Bosnia and Herzegovina BA
Visited: February 2023 Reviewed: Apr 24, 2023

Email Jane M  |  35-50 years of age  |  Experience level: first safari

Great day in Masai Mara
5/5

I had a very ambitious plan - to spend 24h in Masai Mara uppon arrival at the Nairobi airport. I have sent a bunch of emails to different companies and was given either hilarious price, or other ofers (Amboseli, NNakuru lake, Nairobi national park etc) or was told it was not possible to do it in a 24h. In fact, Hyrax (Rosalyne) also said it can not be done. But after we said we are in Kenya for work and we only have these 24h and we want to go to Masai Mara and not else - we created a custom package. And we had a GREAT service. Dan, the driver and our guide has a great knowledge on Masai Mara is very patient and has a great sense of humor. We loved the package they created for us, it included Masai village, game drive in a 4wheel jeep in Masai Mara national park, night over at a very nice camp and all the meals. We explored the park untill sunset , had a great evening at the camp and got up at dawn and continued our game drive. We drove all the way to Masai Triangle. And if I would go there again - I would do it again. Yes, I know, it sounds crazy to do it in just 24h when only to drive to there takes 5-6 hours, but we could not afford more (time and moneywise).
Do not overthink booking with them, just do it. And ask for Dan, he knows Masai Mara by heart. And he is very keen on showing you the highlights of safari.
Guides have radio connections and they share info among them on interesting things - like the lepard resting on the tree after eating antilope.
Book and enjoy!

Patricia   –  
Argentina AR
Visited: April 2023 Reviewed: Apr 23, 2023

Email Patricia  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari!
5/5

I went to a 3 day safari to Masai Mara. It was really good. We saw many animals.
The guide Jeff was very experienced.
Roselyne from the firm was very helpful and flexible when making the arrengements for the trip.
I highly recommend Hyrax!

Klavs   –  
Denmark DK
Visited: April 2023 Reviewed: Apr 22, 2023

Email Klavs  |  50-65 years of age  |  Experience level: first safari

Everything we had dreamed about :)
5/5

We had a magical trip to Masai Mara. I was traveling with my wife and youngest daughter (16)
Everybody from Hyrax did an amazing job and we felt very welcome from the time we did exit the airport.
We did arrange everything ourselves with very short notice, and we had a lot of questions but Emmah was extremely helpful

Marco   –  
United Kingdom UK
Visited: January 2023 Reviewed: Apr 18, 2023

Email Marco  |  20-35 years of age  |  Experience level: first safari

Friendly and attentive
5/5

Our experience with hyrax safari was WONDERFUL! We could not have a better time. Everything was well organised and went over our expectations. Thanks to our guide Jimmy, who has been very attentive, we managed to spot all the big 5 and more and we felt very welcome. Thank you thank you thank you!!!!

Brian Pownall   –  
United Kingdom UK
Visited: April 2023 Reviewed: Apr 16, 2023

Email Brian Pownall  |  65+ years of age  |  Experience level: first safari

Best Service, Fabulous Safari and Great Value.
5/5

Hyrax Safaris were just amazing, Emmah in the office reply’s day or night to any questions we had. The best value for money.

Kane   –  
United Kingdom UK
Visited: March 2023 Reviewed: Apr 13, 2023

Email Kane  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5


I had an incredible experience trekking up Mount Kenya, thanks to Hyrax Safaris and their amazing team of guides. The guides, Sam, Patrick, and Simon were exceptional in every way, providing expert guidance and knowledge throughout the journey. Sam's organizational skills ensured our safety and comfort, while Patrick's delicious and nutritious meals kept our energy levels up. Simon's friendly demeanor and willingness to help with anything needed made him an invaluable member of the team and also carried an unbelievable amount of weight up the mountain.

Rose and Daniel from Hyrax Safaris were fantastic in their general logistics, making transportation to and from the mountain a breeze. They also provided great customer service throughout the booking process. I would highly recommend Hyrax Safaris and their team for anyone looking for an unforgettable trekking experience up Mount Kenya.

Anna   –  
France FR
Visited: March 2023 Reviewed: Apr 10, 2023

Email Anna  |  20-35 years of age  |  Experience level: first safari

Awesome tour !
5/5

The Safari was awesome and really well organized.
Many thanks to our Driver Patrick, the best of the town!

Sagnik   –  
Switzerland CH
Visited: April 2023 Reviewed: Apr 9, 2023

Email Sagnik  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guide, excellent communication, and stress-free visit
5/5

We did a three day trip with Hyrax at Masai Mara between 3-5 April (non-private tour). Emmah was excellent in communicating all the details of the trip in advance, and was very prompt in responding to all our queries before and during the trip. Ben, our driver and guide was very knowledgeable and thanks to him we managed to see a lot of the wildlife at Masai. We stayed at the glass house in Jambo Mara, which had excellent facilities. Do note that because the place is run with solar power, the power is cut off between midnight and early morning at Jambo Mara. But the weather was cool at night, and it did not bother us. Highly recommend Hyrax for making our trip stress-free and very enjoyable.

Christiane   –  
France FR
Visited: February 2023 Reviewed: Apr 8, 2023

Email Christiane

Great experience
5/5

My friend, my son and I were in a budget safari. The places we stayed in were ok and the staff very nice.
Our guide, Edward, did everything for us to feel good and see most animals it is possible to see.
Moreover, the agency booked our tickets to go to Mombasa, and everything was perfect.
I will definitely recommend Hirax Safari, a serious agency.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 261
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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