Reviews

Sort By: Date Most Helpful Rating 131-140 of 285 Reviews
Samarth Singh   –  
India IN
Visited: March 2023 Reviewed: Apr 1, 2023

Email Samarth Singh  |  20-35 years of age  |  Experience level: first safari

Highly recommended!
5/5

Last month we booked a tour to Kenya with Hyrax safaris. We covered Lake Naivasha, Lake Nakuru, and Masaai Mara. Our experience with Hyrax was amazing. Their team of experienced professionals is passionate about creating memorable experiences for their clients, and their attention to detail and commitment to customer satisfaction is unparalleled. During our tour, Roselyne, the owner of Hyrax Safaris, was incredibly helpful in planning our trip and took care of all the minute details, allowing us to relax and enjoy the experience. Even while our tour was ongoing, Roselyne was very fast in responding to any communication, demonstrating her dedication to ensuring our trip was smooth and enjoyable.

Undoubtedly, one of the highlights of our tour was our guide, Dan. He is a true professional who goes above and beyond to ensure that his clients have a safe and enjoyable trip. His impressive knowledge of the area, wildlife, and culture was evident as he shared his insights and answered our questions with enthusiasm. Dan's speed and efficiency in navigating through the terrain allowed us to make the most of our time and experience the stunning landscapes and wildlife. Thanks to his expertise, we were lucky enough to spot a Black rhino within three minutes of entering the reserve.

We were also impressed with Denis, our guide on the last day, who was very knowledgeable and pleasant. He gave us a detailed city tour, covering all the important places in the city of Nairobi.

Overall, we highly recommend Hyrax Safaris to anyone looking for a well-planned and guided tour in Kenya and Masaai Mara. Roselyne's amazing planning and coordination skills, combined with Dan's outstanding guidance, make for an exceptional experience. If you are planning a trip to Kenya, we would highly recommend asking Roselyne if she can get Dan for you as your guide as he truly made our trip unforgettable.

Glenda   –  
United States US
Visited: March 2023 Reviewed: Mar 26, 2023

Email Glenda  |  20-35 years of age  |  Experience level: first safari

Hyrax Safaris was great a phenomenal experience!
5/5

I had a unique, mind-blowing experience with Hyrax Safaris!! We decided to do a 3-day private Safari in a jeep and it was well worth the money. You pay for what you get, and I feel that I received the experience of a lifetime. The company's owner was friendly and extremely helpful from begging to end. Months, before booking, I inquired about the safari packages and options. The owner and assistant answered all of my questions thoroughly and in a timely manner. Furthermore, she was able to share additional information about the city of Nairobi regarding great hotel options for tourists. I would also like to give a huge shoutout to our safari game driver Aaron Kasaine Senei. He was phenomenal during the game drive. Aaron was nice, welcoming, and extremely knowledgeable about all the animals. I really appreciate that he was patient and allowed us to get as close as possible to the animals while giving us time to take plenty of pictures. Honestly, I was drawn to this company due to their ratings and I can vouch for the excellent service and communication, hence why I decided to leave a review myself. Please book with Hyrax Safaris, you won't be disappointed; 10 out of 10, would recommend it!

Ilaria   –  
Italy IT
Visited: March 2023 Reviewed: Mar 20, 2023

Email Ilaria  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professionals and attentive to every need
5/5

We have booked this safari to the last minute, we did not expect such a
grate service. Starting from the fast replay to all our questions, the car for the Safari a new jeep very comfortable, the Safari game we saw such a lot of animals of the big five ( at least the one guaranteed- you do not have to expect to see always all the animals - some like leopard is shy

Pierre   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 13, 2023

Email Pierre  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

I booked only a few weeks before the trip and everything went smoothly. Our experienced guide Jeff was amazing, the accomodations and food very good value for money. I would totally recommend!

Roger   –  
Netherlands NL
Visited: March 2023 Reviewed: Mar 9, 2023

Email Roger  |  20-35 years of age  |  Experience level: first safari

THE best tourguide to Masai Mara!
5/5

We only had a week in Nairobi and it was difficult to squeeze Masai Mara and Amboseli in one week. After a lot of browsing on Safaribookings.com I came across the company Hyrax Safaris. After reading positive reviews, I send them a request for quotation, Roselyne was real quick with a reply and after sending her a lot of questions we decided to book the 3 day tour to Masai Mara.
Roselyne even helped us with booking other activities, not related to the tour! Really kind and helpfull because we were not able to make the reservations from the EU.

Early in the morning Pirrah picked us up at the hotel in a really cool Safari jeep, and after an amazing trip he brought us back to the hotel. Zero stress and no difficulties to get to a meeting point.
If you're looking for the best driver and guide in the Masai Mara (and Amboseli!) you need to have Pirrah, he's so good in finding wild life and explaining everything about the area! He even knows all the other guides in the area, and they help each other in finding wild life. He even tried to make a bet, if we were able to find a lion before he did.. we would get a $1.000,00 -impossible..!
We had an amazing time and I highly recomment that you contact Hyrax, you will experience their expertise and warmth from from their company.

Enjoy your trip and I hope you will have the same wonderfull experience with Hyrax!

Robert and Lisa   –  
United Kingdom UK
Visited: February 2023 Reviewed: Mar 6, 2023

Email Robert and Lisa  |  35-50 years of age  |  Experience level: first safari

Simply amazing
5/5

My wife and I booked a last minute holiday to Kenya from the UK as our airmiles were due to expire, once we arranged the flights we searched for a tour company to arrange our Safari and found Hyrax Safaris on a Google search.

Within a short time from leaving our enquiry with the booking website, Emmah from Hyrax promptly got in touch and began designing our dream holiday, every small detail was taken care of and everything was explained clearly, so easy to understand and even arranged accommodation for us from when we arrived in Nairobi through to our final couple of days after the main Safari, we didn't have to worry about quality or security, all information was provided up front and everything was itemised and detailed so we understood costs and the full itinerary was very clear.

The price we were quoted was great value for money, there are so many options and add-ons you can customise the Safari experience with, we'd highly recommend the Hot Air Balloon Safari over the Maasai Mara - I won't spoil it for you, you've just got to try it yourself - You won't regret it.

Both Emmah and Rose were extremely helpful and gave us peace of mind and left us feeling confident, nothing was too much trouble and they even tweaked the holiday over the course of a few weeks prior to travelling to make our experience the best possible in the time we had allocated.
We arrived in Nairobi from England quite late, around 10pm and Hyrax sent a private car to collect us from the airport and take us to our hotel and the driver, Simon, was a very helpful, professional and such a friendly guy.

We had a walking city tour the day after we arrived with Stephen, a great guy with so much knowledge of Nairobi and the local area, he kept us both safe and took us to see some amazing parts of the city and provided so much information.

When our Safari started we were collected by our driver Ben, who stayed with us for 7 days over the course of the Safari and which he became a friend, not just a guide and driver.

Ben is one of the most professional, caring and knowledgeable guides I've ever met on holiday, he didn't just simply drive us around he educated my wife and I with so much knowledge on African culture, Kenya and of course the land and wildlife.
Ben worked extremely hard and made us feel safe and secure but ultimately made our Safari holiday the most awesome experience we've ever had travelling, Ben's knowledge of the wildlife is quite simply amazing, he knew in depth detail of every species we saw, he narrated everything as we drove through towns and villages and the savannah.

I would highly recommend Hyrax and their team of professional drivers, guides and of course the staff who designed our holiday to the smallest detail.
We were both sad to leave Kenya for home after 11 days of what can only be described as an adventure of a lifetime, one day we will return for sure to see our friends and do some of the many things we ran out of time for.

Lukasz   –  
Poland PL
Visited: January 2023 Reviewed: Mar 4, 2023

Email Lukasz  |  35-50 years of age  |  Experience level: 2-5 safaris

A unique experience at the highest level
5/5

A unique experience at the highest level. Professional driver with knowlege about place and animals. Very good accommodation which is necessary after trip. And very good contact with company. They anwsered for my questions immediately. Unfortunately I chose only 3days safari. Next time I'll choose longer one. I definitely recommend!

Glenn   –  
Canada CA
Visited: February 2023 Reviewed: Feb 19, 2023

Email Glenn  |  50-65 years of age  |  Experience level: first safari

Great Safari
5/5

A spectacular safari. Lots of animals and went to interesting places. There was more driving than I would have hoped but that's the nature of travelling to different parks and national reserves. Things we're scheduled well and I always felt taken care of and safe. Each days meals were ok, usually a buffet. Emmah at Hyrax always responded almost immediately when I had questions before and during the safari. I'd definitely recommend Hyrax to friends and family.

Egbert   –  
Netherlands NL
Visited: February 2023 Reviewed: Feb 14, 2023

Email Egbert  |  50-65 years of age  |  Experience level: 2-5 safaris

Well organized safari by Hyrax, clear and timely communication every step of the way
5/5

I had an action packed 3 days in Masai Mara, completely organized by Hyrax safaris in Nairobi. It took me a while to find the right tour operator, as there are so many who offer such 3 day trip. But Hyrax was extremely quick in responding to any request I had and provided all options I wanted. And at a reasonable price point, considering it included a stay in a luxury resort (Sarova Mara) and the flight to Masai Mara by small plane. The communication with Emma (via WhatsApp) was always very professional, clear and timely. While we never met in person, Emma was there every step of the way providing timely transfers and guidance along this short trip. Peter was also a fantastic and safe driver on our various game drives. He is a modest and likeable person and shared a lot of information about the wildlife we saw that I did not know before. As a highlight, Peter also got us quite close to a lions’ ‘honeymoon’ where we could see them mate. It is unbelievable what you can do in three short days, it was a fantastic and well organized trip.

Ronni   –  
Israel IL
Visited: February 2023 Reviewed: Feb 6, 2023

Email Ronni  |  20-35 years of age  |  Experience level: first safari

Book with them!
5/5

What an amazing experience.
This company are 2 amazing Kenyan women that gave me the package that I wanted with the most welcoming and caring way.
From the beginning they were flexible with me, talked to me eye to eye and sent me the document of the safari schedule to my email. Even when I had questions during the safari they answered as soon as they could and figured out what to do.
I highly recommend booking Safari through them.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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