Team Hyrax Safaris
Hyrax Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- KATO & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $200 per person per day (USD, excl. int'l flights)
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Reviews
NL
Email Saskia | 20-35 years of age | Experience level: first safari
Great Safari
We've had a great safari with Hyrax. Roselyne was quick in here response and is trustworthy. Dan was our driver, we had lots of fun with him. We found him a very pleasant personality, always doing his best to make it the best day. The only problem we've faced was that Roselyne that the start date was misunderstood. The guide was in our hotel, two days early. This problem seemed solved professional. All hotels were rebooked, however the trainticket was not rebooked. That was a bit of a pity, since we lost a day due to this incident. I would recommend to request a solid personalized planning, with overview of dates, hotels. If this was organized by Hyrax, that could have prevented this mistake from happening. However the trip was great, so all 'problems' are relative!!
Reply from Hyrax Safaris
Posted on Nov 11, 2022Dear Saskia,
We are glad to hear that you enjoyed the safari and had a wonderful time.
We sincerely apologies for confusion of rebooking the train ticket. It's important to note that we refunded the full amount as agreed.
We take full responsibility for this and endeavor to improve moving forward.
Thank you for booking with us.
Best regards,
Roselyne
Email MeShon W. | 35-50 years of age | Experience level: first safari
4 day luxury Safari
The Safari was exhilarating! Jeff from Hyrax was knowledgeable, trustworthy and a true professional in his craft. The entire team was nice and pleasant to work with through the entire process -from start to end. The rooms, food and the game camp was near in class. I tried I enjoy myself! I traveled as a sole female traveler from DC and I can not wait to return with my friends. I plan to use Hyrax again and share with others their pleasant and professional services.
Helpful to communicate logistics leading up to the trip and pulled off well.
Liked pre-trip communication and our driver and the whole experience.
CH
Email Ashley | 50-65 years of age | Experience level: 2-5 safaris
A dream safari
My daughter and I have just returned from an amazing 12 day safari booked with Rose owner of Hyrax Safaris. Everything was so well organised and all the accommodation exceeded our expectations. Our driver/guide Ben was very experienced, professional, a lovely person and made a big effort for us to see the best of the wildlife which we did. Hyrax is a professional, local company in Kenya which should be supported. We wish Rose and Ben every success. Ashley & Claudia
Email Moe from Japan | 20-35 years of age | Experience level: first safari
Awesome
We did a customised 4 days trip which was a honeymoon trip with my husband . Rosalinda, the manager, is a very responsible and reliable person and helped me a lot to plan the trip with quick and precise responses. The driver, Dan, was professional and joyful and thanks to him we could see great wild animals. I feel lucky to have booked with Hyraxsafari, and hope this comment help other people who are currently planning their best trip to Kenya:)
IR
Email Reza | 50-65 years of age | Experience level: first safari
They are very kind friendly and professional
Everything was Great on time and meet nice people
CH
Email Michel | 50-65 years of age | Experience level: over 5 safaris
Great private 4-day Safari in Masai Mara
Our private 4-day Safari in Masai Mara was just great. Already the booking at Hyrax Safaris was a relaxed affair, when Roselyne was always very quick to answer to our requests without being pushy. Requesting a Land Cruiser for the two of us and changing the program to staying at Ashnil Camp was easy. She also booked train tickets for our onward journey to Mombasa. Our driver guide Ben did a wonderful job in showing us the abundance of wildlife in Masai Mara. He was informative without overwhelming us with too much information. Deciding to stay at Ashnil Camp was a great choice as it is right on the Mara River full of hyppos.
PL
Email Joanna | 50-65 years of age | Experience level: 2-5 safaris
Safe travel, good service, best experience :-) good guides
It was 12 days Kenya tour. We are group of 13 pax. 4 families. All was good. We had great guides Ben and Jeff. Also Roselyn very helpful and always in touch with Us. I can recommend Hyrax for families and all who want to see great Kenya and Masai life.
Most recommended.
US
Email Mingyu | 20-35 years of age | Experience level: first safari
Amazing company and tour guide
We did a six-day safari tour including Masai Mara, Lake Nakuru and Amboseli. The experience was a 10 out of 10. The company’s contact person Roselyne was very responsive upon our inquiry, and provided us plenty useful information to prepare for the trip. Our tour guide Dan was the best part of the trip. He’s not only knowledgeable and willing to share, but he also took great care of us, and always put our needs as the first priority. We had an amazing experience watching wild animals and would strongly recommend him and the company to anyone who’s interested in safari tours in Kenya.
PL
Email Maria | 35-50 years of age | Experience level: 2-5 safaris
Great, reliable operator to plan your safari with
I was lucky to find Hyrax Safari. Very reliable office. Manager Roselyne is very patient, kind and listening to individual needs. Roselyne puts her time and heart into tailoring the trip to meet customer requirements. Great guide / driver, Charles. A very experienced, cultured, trustworthy and simply cool person. You don't feel like he's just doing the job, but he is committed to making your vacation the best.
