Team Hyrax Safaris
Hyrax Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- KATO & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $250 per person per day (USD, excl. int'l flights)
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for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IN
Email Samarth Singh | 20-35 years of age | Experience level: first safari
Highly recommended!
Last month we booked a tour to Kenya with Hyrax safaris. We covered Lake Naivasha, Lake Nakuru, and Masaai Mara. Our experience with Hyrax was amazing. Their team of experienced professionals is passionate about creating memorable experiences for their clients, and their attention to detail and commitment to customer satisfaction is unparalleled. During our tour, Roselyne, the owner of Hyrax Safaris, was incredibly helpful in planning our trip and took care of all the minute details, allowing us to relax and enjoy the experience. Even while our tour was ongoing, Roselyne was very fast in responding to any communication, demonstrating her dedication to ensuring our trip was smooth and enjoyable.
Undoubtedly, one of the highlights of our tour was our guide, Dan. He is a true professional who goes above and beyond to ensure that his clients have a safe and enjoyable trip. His impressive knowledge of the area, wildlife, and culture was evident as he shared his insights and answered our questions with enthusiasm. Dan's speed and efficiency in navigating through the terrain allowed us to make the most of our time and experience the stunning landscapes and wildlife. Thanks to his expertise, we were lucky enough to spot a Black rhino within three minutes of entering the reserve.
We were also impressed with Denis, our guide on the last day, who was very knowledgeable and pleasant. He gave us a detailed city tour, covering all the important places in the city of Nairobi.
Overall, we highly recommend Hyrax Safaris to anyone looking for a well-planned and guided tour in Kenya and Masaai Mara. Roselyne's amazing planning and coordination skills, combined with Dan's outstanding guidance, make for an exceptional experience. If you are planning a trip to Kenya, we would highly recommend asking Roselyne if she can get Dan for you as your guide as he truly made our trip unforgettable.
AE
Email Rohit | 20-35 years of age | Experience level: 2-5 safaris
Pathetic..Waste of Money and Time
Unorganised and unprofeasional. Dont use the service else you will end up wasting your time and money. We experienced of disappointment
1. Driver didnt paid for the lunch om the way to Masai mara from Nairobi.
2. Driver didnt paid for the park entrt fees and was caught by ranger and we wasted our first day of safari
3. We were transferred to a different tent with no attached shower at midnight and also they were fighting with us when we said we will not go to a different tent. It was not safe to be at there at that time
4. I ordered cake for my wife but they forgot to make it and are yet to refund me the money
5. We are vegetarian an we confirmed that since beginning and yet we were given Nin-veg food.
6. Our Vehicle did not had radio , so following the rest was out of question.
Overall it was a terrible experience wherein nobody was there to take our call and listen our problem. The agency did not bother to take our call.
There was another girl from Mexico who joined us on third day and she experienced the same.
SI
Email Klavdija | 20-35 years of age | Experience level: first safari
Best safari
Our 4 day Masai Mara Safari was perfect! We were also in Naivasha and Nakuru. 3 so different but all amazing places. Both accomodations on our Safari were great, camping had really good food. All the staff was very kind and helpful. Our driver Jim knows the best spots and he was really trying hard to see as much as we can. With him was also guy on induction, he was very friendly and all of the time with us.
US
Email Tonya | 50-65 years of age | Experience level: first safari
Hyrax Safari offered a memorable, amazing experience!
My friends and I visited Kenya for the first time and really appreciated Hyrax Safari helping us with recommendations for a 14-day safari, beach and city excursion. The staff team were all very friendly, knowledgeable and accommodating throughout our time in Kenya — what a beautiful and very special country and people. We will definitely come back to visit again soon!
DE
Email Neeta | 20-35 years of age | Experience level: first safari
very cooperative, responsive and professional
Firstly, about Hyrax safari. We would like to thank them for their service. Special thanks to Irene for helping us plan the safari and being very responsive and cooperative.
Secondly about our guide Jim. Thanks a lot for your services. He was very cooperative, patient and knowledgeable about animals. He was an excellent driver and got us out of some crazy traffic and roads safely. He was also very flexible and patient with time and accommodated all our requests. He gave us all the time we wanted with the animals and did not rush us in anyway. In conclusion, he made sure we got the most out of our time and and was very professional.
Lastly, few hiccups to mention for Hyrax safari.
1)maybe vehicles could be slightly better condition. We had some trouble 1-2 times with it.
2) All accomodations were excellent. Just one surprise was that the Amboseli Sopa lodge was about about 45 mins away from the gate, which one should consider if they want to do early morning game drive and see the sunrise in the park.
3) Timings mentioned in the itinerary are kind of a ball park and you should generally consider 2-3 hours buffer while traveling.
All in all, Hyrax Safari completely met our expectations and our safari experience was amazing!
IN
Email Sebastian | 20-35 years of age | Experience level: first safari
Freddy was very informative and accommodating but not that flexible when it came to schedules.
I enjoyed my time at the Masai. The place was breathtaking, animals everywhere (we saw more than 20 lions!) and the hotel was spectacular! But I wouldn’t say it was a great value for money for various reasons. We had to skip lunch the first day because the restaurant we stopped at ran out of food. I was promised water but didn’t receive any until the last day. There was also an activity that I had to give up since the driver said it was optional and wasn’t paid for then later found out that it was paid for but it was too late to go. And it was supposed to be a 3 day safari when actually it was just a day and a half. I would recommend checking what time the park is actually open and confirming the schedule for when you will go for a game drive before booking.
Great coordination and very kindly . Emma is good agent and guide is nice man called john
Kindly and nice behaviour
When i have a problem in my trip they help me
IR
Email Reza | 35-50 years of age | Experience level: first safari
Incridble trip with a good and very clean accommodation and a very very nice guide called john
Incredible trip, incredible nature, incredible wild life, every things was nice and in time, we saw all five big in our tripe
CN
Email Simon Hao | 35-50 years of age | Experience level: first safari
Excellent attitude and service
Highly appreciated for bringing us this unforgettable journey to see magical Africa. We saw all the animals what we planned to see. We hope we can have an opportunity to visit here again and also we will recommend to more friends to become your loyal customers.
KR
Email Lee | 20-35 years of age | Experience level: first safari
Hyeax safaris was excellent!
They were always trying to help us during the tour. The guide, Yasin was also good and professional! I’m satisfied with all the service I received from Hyrax Safaris.