Team Hyrax Safaris
Hyrax Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- KATO & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $250 per person per day (USD, excl. int'l flights)
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for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Lucy | 20-35 years of age | Experience level: first safari
Fantastic service, communication & amazing migration experience
Rose at Hyrax was extremely responsive (particularly compared to all of the other operators I submitted quotes for), which was very appreciated particularly because I booked very last minute and wanted to figure out the details asap. I highly recommend them if service is important at all at you.
CL
Email Constanza Cifuentes | 20-35 years of age | Experience level: first safari
Amazing experience
George was an excellent guide with a lot of experience and a lot of patience with less patient tourists, despite the language barrier. He was very cautious in and professional in avoiding risks. Thanks to him we could see all the big five, the migration of the wildebeest and a lion hunting a wildebeest.
Regarding the accommodation, it was good in general, although we had problems with the water. The food could have better variety since in all the places we ate almost the same.
John VERY kind and with a lot of patience too. Very professional we served excellent meals the days of the tour and an excellent disposition.
Many thanks to George and John (Paco)!
AE
Email Rohit | 20-35 years of age | Experience level: 2-5 safaris
Pathetic..Waste of Money and Time
Unorganised and unprofeasional. Dont use the service else you will end up wasting your time and money. We experienced of disappointment
1. Driver didnt paid for the lunch om the way to Masai mara from Nairobi.
2. Driver didnt paid for the park entrt fees and was caught by ranger and we wasted our first day of safari
3. We were transferred to a different tent with no attached shower at midnight and also they were fighting with us when we said we will not go to a different tent. It was not safe to be at there at that time
4. I ordered cake for my wife but they forgot to make it and are yet to refund me the money
5. We are vegetarian an we confirmed that since beginning and yet we were given Nin-veg food.
6. Our Vehicle did not had radio , so following the rest was out of question.
Overall it was a terrible experience wherein nobody was there to take our call and listen our problem. The agency did not bother to take our call.
There was another girl from Mexico who joined us on third day and she experienced the same.
US
Email Shee Gitzerman | 20-35 years of age | Experience level: first safari
Affordable, one of a kind African safari.
Hyrax Safaris met all my expectations of a nice Kenyan Safari. I really enjoyed my four-days three nights stay at the Maasai Mara. There was good communication from the tour operator on departure time and punctuality was highly observed. The driver was friendly and gave us a game drive of a lifetime. Bookings were promptly done and i got to experience a wonderful stay at the Mara Serena hotel. My favorite was the hot air balloon experience which was organised very quickly despite it not being part of my plan. I also enjoyed the Nairobi tour to some of the parks in Nairobi city. Hyrax Safaris will always be my number one choice for a lovely affordable Kenyan tour.
GS
Email Alex | 35-50 years of age | Experience level: first safari
Absolutely Amazing Safari
Rose is fast to respond to emails and customize a safari to meet your needs. I received top-notch services from the driver and hotel attendants. The services offered were beyond my expectations. The driver Mr. Wambua ensured we saw the big five and he was patient with all of us.
The safari lasted for 3 days and all the details provided in the itinerary were adhered to.
I got value for my money.
I am impressed with Hyrax Safaris and I definitely recommend them.
Email Kelsea Clay | 20-35 years of age | Experience level: first safari
Hyrax Safaris gave me the safari I was looking for
1. Hyrax Safaris organized a 4 day safari to Masai Mara and Lake Nakuru National Park. My family and I enjoyed loved every bit of it. The highlight of the safari was watching the wildebeest migration. We were lucky to see a lion hunting in the morning. Our driver, Morris, was patient and interesting. He ensued we saw the big five and he was considerate.
2. Rose, unlike other tour consultants, was fast to respond to my emails and she went a step further to send me messages via Whatsapp. She is kind and warm.
3. The safari met our expectations. Our desire to experience a Kenyan safari was fulfilled
4. We chose a mid-range lodge. Their services were exceptional.
Generally, I would love to thank Hyrax Safaris for their services. I recommend their services.
US
Email Andrew | 35-50 years of age | Experience level: first safari
Very trustworthy and dependable. Easy to talk with and try to ensure safety comes first.
It was a well organized tour.. the Agent Rose was very helpful in getting everything organized and ready by the time i landed in Nairobi. I do recommend that you make it be know what sort of accommodation you want and they will organize accordingly.
Overall was very satisfied with the service. Ask for Rose she'll get everything sorted and ready by the time you arrive.
AE
Email Barutakis Valeriya | 20-35 years of age | Experience level: 2-5 safaris
These guys know their job.
Everything was well organized and ontime. Rose, the tour operator, was very responsible and helpful. She will help you to find and organize proper safari for your dates.There was a good communication about the trip, that means a lot. The driver, Richard, is just the best. He was caring about our group like his own children. He knows all the park so we managed to see The Big Five. I stayed in a budget tent where was shower with hot water that not all the camps provide. Every day there was different selection of dishes for dinner. Camp staff really tries its best for the guests. I can't complain at all about accommodation as I think you get even more for your money. The most important is your understanding that you are not in 5 star hotel and just next to the national reserve. In general, I had a great experience with Hyrax Safari.
NO
Email Susan | 35-50 years of age | Experience level: 2-5 safaris
4 DAYS OF PURE BEAUTY AND EXCELLENT SERVICES
My husband and I were picked at the airport by the driver. The communication was fast and clear. Rose is passionate about her job and she custom-made a safari to meet our needs. During the 4 days, we stayed in budget camps and we loved the experience. Richard, our driver was patient and competent. He ensured we saw the big five, especially the leopard, which is a shy. Hyrax Safaris has a wonderful team. I have already recommended them to my friends and colleagues. I will book with them again.
BH
Email Bridgette Sarah Oluche | 20-35 years of age | Experience level: first safari
It was amazing our agent (Rose ) was really helpful and patient...
Was nice and our tour guide knew a lot of things so he kept on explaining and answering our questions and also I loves the part where by he would drive so fast just so that we could see certain animals.
