Reviews

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Leroy   –  
Kenya KE
Visited: August 2020 Reviewed: Nov 27, 2020

Email Leroy  |  20-35 years of age  |  Experience level: over 5 safaris

Very clear plan, caring to customer needs and always ensuring fun is part of the package
5/5

Hyrax Safaris is always on constant communication with their client. The service is fully satisfactory and the trips go beyond expectations.

vertical integrator   –  
Germany DE
Visited: August 2019 Reviewed: Sep 25, 2019

Email vertical integrator  |  20-35 years of age  |  Experience level: first safari

Tom the tour guide was a legend! - amazing experience, good value for money!
4/5

Communications:

The communication was very good! Our agent responded very quickly and answered all of our questions. Also, the agent was very flexible about the payment and met us at an agreed-upon destination to collect a deposit, which saved us a lot of effort. We paid the remaining amount upon arrival. Great!

Service:

The service was satisfying. We got picked up at our hotel (even though they were a bit late). We arrived in time at the Masai Mara and had a very nice chat with our fellow travelers on the bus. Another big benefit was that not all seats on the safari van were taken which was splendid if you are a dutch boi with long legs (or any other national with long legs). At our arrival at the camp, we were served lunch, which was really tasty and then rested for an hour after. Then we headed out for an evening safari, which was an amazing experience. However, it was much shorter than described in the description and we spent a long time waiting to be granted entrance to the park. Dinner was also very nice, however, there were not many veggy options.

The second day was a full day game drive. It was amazing! We saw long bois, bouncy bois, bity bois, sleepy bois, many stripy bois and emo bois. We also saw parts of the great migration! It was great and was a dream come true. We also went to Tanzania for a photo stop, so I can cross that country off my bucket list ;-).

On the third and last day, we headed out very early (6 am) to meet with a Masai. We went to an amazing place to watch the sunrise. Then we headed to their village and they gave us a tour. They were very welcoming, they even allowed us to wear the Lion Head hat, which is a traditional thing in their culture. Afterwards, they tried to sell some souvenirs to us, but there was nothing special so we didn't buy anything. After that, he brought us back to the camp and we drove back to Nairobi.

Point for improvement:

First, I think that more time in the park on the first day is a must. We only spent 1-2 hours, which was not what we were promised. Also, we had to explicitly ask for the tour to the Masai village, and our driver initially planned that we sleep in on the last day to take us back to Nairobi. That was not the plan!
Second, we had to go with a different van back to Nairobi. Not only were the people not amused to host us in their van, but the driver was also mad at us to have to drop us off and initially insisted to drop us off somewhere in Nairobi and that "we can take an Uber back to your location". In the end, he dropped us off at our place, but you could feel that there was a hostile atmosphere in the van. Not our problem...

Lastly, more time in the park (as described) would be great. At least living up to promises.

All in all, it was an amazing experience for good value! I suggest this safari to everyone who doesn't have much money but would like to do a big safari!



Deniz   –  
France FR
Visited: October 2024 Reviewed: Nov 16, 2024

Email Deniz  |  20-35 years of age  |  Experience level: first safari

Wonderful memories thanks to Hyrax Safari
5/5

We did the Masai Mara, lake Naivasha, Hell’s Gate and Amboseli Safari with Hyrax Safari.
Everything was well organized but the car rides were very long between two destinations.
Our guide (Kasaine Senei) did a good job, was very kind and thanks to him, we saw a lot of animals and live incredible moments.

Vendula   –  
Czech Republic CZ
Visited: November 2024 Reviewed: Nov 12, 2024

Email Vendula  |  20-35 years of age  |  Experience level: first safari

Tour trouhght the Amboseli to the Tsavo West was great, communication with organization was easy.
5/5

Organization and communication with them was really good. We had 3 days long safari road from our hotel trought Amboseli and Tsavo West to the Diani beach. Driver was really friendly and knew good places where to find animals. The accomodation at the parks was also really nice. We recommanded.

Reinhard   –  
Mexico MX
Visited: October 2024 Reviewed: Oct 29, 2024

Email Reinhard  |  20-35 years of age  |  Experience level: first safari

Great communication with competitive prices
5/5

I did a hiking trip to Mt Kenya with Hyrax Safaris. The communication went very well and the prices were competitive based on my research. Everything went according to plan and the guide, and staff that helped me summit Mt Kenya were extraordinary. Kudos to them, as they are the ones in the field, and they make the difference.

Michaela   –  
United States US
Visited: October 2024 Reviewed: Oct 29, 2024

Email Michaela  |  20-35 years of age  |  Experience level: first safari

Best experience we could have imagined.
5/5

Our 3-day safari to Amboseli and Tsavo West national parks was incredible. Our driver Dan was so knowledgeable, and had an unbelievable knack for finding the exact right spot for animals to walk right in front of our jeep. Communication beforehand was very clear and friendly. Pickup each morning was prompt. Lodging was very comfortable. Would ABSOLUTELY recommend Hyrax as a tour operator!

Mohamed lamine   –  
Guinea GN
Visited: October 2024 Reviewed: Oct 21, 2024

Email Mohamed lamine  |  35-50 years of age  |  Experience level: first safari

Very good experience
5/5

A wonderful 3-day experience in the Masai Mara. The guide was very experienced and available.

Tarak Pula   –  
United States US
Visited: October 2024 Reviewed: Oct 15, 2024

Email Tarak Pula  |  35-50 years of age  |  Experience level: first safari

A great choice for a 7 day Kenyan safari adventure!
5/5


It has been a dream of mine to visit Kenya and have a safari adventure. I’m glad that I chose Hyrax safari's especially coz of my tour coordinator Emmah.

If not for Emmah, I'm not sure if I would have made it on this trip. She went above & beyond in making sure that I went and had great time on this safari. She made every effort to create a great experience, and her warm personality made the trip all the more enjoyable.

The guides were incredibly knowledgeable and passionate about the environment, sharing fascinating insights about the animals and their habitats. The vehicles were comfortable and well-maintained, making our journeys through the parks enjoyable and safe. Special shoutout to the driver Danielle at lake Naivasha for his passion and knowledge he shared with us.

I would recommend Hyrax to all my friends especially because of Emmah and I would recommend choosing a private tour instead of a group tour.


Thank you,
Tarak P

Pablo   –  
Argentina AR
Visited: October 2024 Reviewed: Oct 9, 2024

Email Pablo  |  65+ years of age  |  Experience level: first safari

Hyrax Safaris fulfilled every expectation
5/5

I took the four day tour, and for me, this was a fully satisfying experience, from the Hyrax agent to the safari guides. Specially the Massai Mara leg, were the environment is wilder than Nakuru. Both guides, George and Rama, were excellent guides and drivers, very knowlegeable and nice persons, always trying to satisfy my needs whenever posible. Overall, an excellent experience.

LIN   –  
China CN
Visited: September 2024 Reviewed: Oct 3, 2024

Email LIN  |  20-35 years of age  |  Experience level: first safari

Amazing and unforgetable
5/5

Accommodations:Every accommodation has its characteristic,the beds are all soft.We think The Ashnil mara camp is the best one,the staffs like a family,they worked happy. We had a good time in there.

Guide:It is the part that we are most satisfied.Our guide jimmy is always patient,good at driving.And he can see so far and clearly,his talent is perfect to game drive!

Weather:it is begin raining.In the morning and evening,it is cold.U need jackets.

scenery:Wonderful and amazing!So many giraffes,we like them,they are so cute and peace.

Food: It is different from our daily food.But We get use to those food soon,How surprise that we can choose the vegetables in the fired noodles or rice.

Transportation: Driving in the highway,evething be ok.But somes of roads are terrible,very bumpy and dusty.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 261
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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