Hello Tanzania -team of enthusiast!
Wild Hello Tanzania Tours & Safaris
- Located In:
-
Switzerland
- Size:
- 5-10 employees (Founded in 2007)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $108 to $595 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Aleksandra | 35-50 years of age | Experience level: first safari
Fantastic Safari organization. Everything was wonderful. Care during the expedition. Great guides
Our safari with Hello Tanzania was wonderful. We were on Safari for 3 days. We stayed in a wonderful superior Lodge. I will recommend Hello Tanzania for its organization, reliability and competence. We felt very safe. I recommend ❤️
PL
Email Agnieszka | 35-50 years of age | Experience level: first safari
an incredible two-day adventure in mikumi park with a great guide
The 2 day safari was great. it is worth deciding to travel with hello tanzania. good organization, care, excellent guide. memories and impressions for a lifetime!
ES
Email Juia | 20-35 years of age | Experience level: 2-5 safaris
Look for another company
I don't even know where to start commenting. We booked a day safari with Sylwia. We paid everything a month in advance and they confirmed that everything was OK. The day before leaving on safari, having asked several times if anything was missing and they told us that everything was fine, they told us 12 hours before leaving on safari that they had made a mistake booking the plane tickets and that there were no spaces left on the plane. After much negotiation, they sent us to a worse park for the same price and the same day we had to return to Spain. They tell us that they will reserve a hotel for us so that we can take a shower before the flight, but when we arrive at the hotel it has not been paid for and we have to pay for it ourselves. I do not recommend it, they are very unprofessional and will leave you without the safari.
Reply from Wild Hello Tanzania Tours & Safaris
Posted on Jan 30, 2025Dear Julia,
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not fully meet your expectations, and we sincerely apologize for any inconvenience caused.
Regarding the change from Selous to Mikumi National Park, this decision was made after discussing possible alternatives with you. Mikumi is a beautiful park and offers a comparable wildlife experience during this season. Our goal was to ensure you could still enjoy a memorable safari despite the unexpected issue with the flight reservation.
As for the hotel arrangement before your return flight, this was an additional offer from our side to ensure your comfort during your journey. It was not something we were obliged to provide, but we wanted to go the extra mile for you. Unfortunately, due to time constraints, the hotel did not accept remote payments, which is why we kindly asked you to cover the cost upon arrival. We then refunded the full amount to you, along with a small compensation for the change in schedule.
In addition, we arranged an extra transfer to the airport at no cost to ensure your return trip went as smoothly as possible.
We also want to clarify that the issue with the flight reservation was beyond our control. We had online confirmations showing that the booking was made correctly on our side. Unfortunately, airlines sometimes face operational challenges, and we did everything we could to find the best possible solution under these circumstances.
We have also seen comments on various forums suggesting that our service is a scam. This is simply not true. A scam would mean taking your money and disappearing without a trace. That is not what happened here. I stayed in contact with you, explained the situation, and did everything in my power to find a solution to ensure you had the best possible experience. It is unfortunate that unforeseen circumstances impacted your trip, but our actions were always guided by a genuine effort to help.
We understand that the situation caused disappointment, and we want to assure you that we acted in good faith to resolve it quickly and with your comfort in mind. Our goal is always to provide safe, enjoyable, and well-organized experiences for all our guests.
Thank you again for your feedback. We hope to have the opportunity to welcome you again in the future and rebuild your trust.
Warm regards,
Sylwia
Hello Tanzania Tours & Safari
PL
Email Gabriela | 20-35 years of age | Experience level: first safari
Good organisation, well-knit and friendly team
I recommend. Good organisation, very good food. For breakfast, coconut buns, and for dinner, sauce with meat and rice. Water and other sweet products were also there. Friendly organisers ️ we also got photos as a souvenir ️
We saw a lot of giraffes.
Departure early in the morning but that's a plus
PL
Email Marek + family | 35-50 years of age | Experience level: 2-5 safaris
Professional agency client oriented
It was not our first Safari, so we had a lot of expactations and many ideas how to spend 3 days. Thanks to Sylwia patience and recomendations we were able to set „tailor made” plan for 3 days including flight, accomodations and trip to 3 different National Parks. 100% of satisfaction and recomadation from 2+2 family - all happy and safely went back home with new impressions and hundrets of photos of wildlife in Africa. Will come back to find missing leopard to collect all from Big Five 😉
PL
Email Luiza | 35-50 years of age | Experience level: first safari
Just excellent!!!!!
A wonderful organizer with an individual approach to each client. Unforgettable views and memories, very nice guides who are passionate about what they do. Thank you once again Sylwia for such a nice time.
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PL
Email Julia | 35-50 years of age | Experience level: 2-5 safaris
Hello Tanzania the best choice for Safari
Our safari with Hello Tanzania was an African adventure dream come true! From the first contact until the end of the trip, the company showed its best side, providing an unforgettable experience.
Professional organization: The entire trip began with punctual pickup from the ferry. Our driver was waiting for us with a smile, ready to start our adventure. The trip around Tanzania was comfortable and safe, thanks to the driver's skills and experience. During the journey, we were treated to a delicious meal. The flavors of local cuisine were perfectly matched to our expectations and added a nice touch to the trip.
The hotel proposed by Hello Tanzania was absolutely exceptional. Comfortable rooms, swimming pool and friendly service made us feel at home there. The hotel service was great.
A fascinating addition to our safari was a visit to a Maasai village. We had the opportunity to learn about the culture, traditions and everyday life of the Maasai, which was an enriching experience that added depth to our trip.
The highlight of our trip was our stay in Mikumi National Park. We were given a wonderful open car that allowed us to observe wildlife up close and without restrictions. Our guide was not only engaging, but also extremely knowledgeable. We spent the entire day tracking and admiring wildlife until the magical sunset.
The driver and guide in one person deserve special mention. His commitment, knowledge of the area and enthusiasm made every moment of the safari full of emotions and discoveries.
Hello Tanzania provided us with a safari that exceeded our wildest expectations. Everything was perfectly organized and every aspect of the trip was thought out and carefully planned. We highly recommend this company to anyone who dreams of an authentic, exciting safari adventure. Thank you, Hello Tanzania, for an unforgettable experience!
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Once in a lifetime experience
Ms. Sylwia prepared an individual plan for us - from Zanzibar to the Serengeti with overnight stay in the park (an amazing experience worth everything), the Ngorongo crater (very impressive), overnight stay near Karatu, Tarangire (there we met a huge group of 36 elephants and a wonderful family of cheetahs - a female along with four young people). Unforgettable adventure. Everything was planned very carefully. From the moment we left the hotel until we returned, there was always someone with us to tell us what to do next (I'm mainly talking about airports), and the guide Molel, who was with us for the entire 3 days, was great! He was very engaged, and when we said that we really cared about black rhinos, which we know are hard to see, he found three! Moreover, he answered all our questions and it was obvious that he had a lot of knowledge.
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FR
Email Emma | 20-35 years of age | Experience level: first safari
Amazing experience!
It was our first safari and we had a wonderful time. From the e-mail exchange several months ago to the organization and handling on D-day, everything was perfect. Communication was fluid and our questions and concerns were handled very well. Luckily, we saw a lot of animals in this reserve, which offers spectacular scenery. Our guide was great, very friendly and very informative. He did everything he could to show us as much as possible.
We had a great time and it was a day to remember.
NL
Email Appie | 20-35 years of age | Experience level: first safari
Excellent
amazing experience. unique safari with 2 great guides. they do it with passion. i haven't experienced such an unforgettable experience for a long time.
