Hello Tanzania -team of enthusiast!
Wild Hello Tanzania Tours & Safaris
- Located In:
-
Switzerland
- Size:
- 5-10 employees (Founded in 2007)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $113 to $619 per person per day (USD, excl. int'l flights)
Reviews
FR
Email Christophe Jouvin | 35-50 years of age | Experience level: first safari
Bad organization and very old uncomfortable vehicles!
We booked our 5 day safari with "Hello Tanzania", and were very disappointed!
For starters, we actually only had 3 parks on the 5 days, since we only went for an hour in a boat on Lake Manyara which is not of great interest. There are certainly more interesting things to see and do in this park. The 3 parks "Serengetti, Ngorongoro Crater and Tarangire" were superb ... alas, although our guide is very friendly, we were transported in a very old 4x4 (over 300 000 km on the counter), which was small, noisy and very uncomfortable, and whose air conditioning no longer worked, such as radio (necessary for the guide) ... which made safaris much less enjoyable as well. We met many other companies, and we had the most rotten vehicles of all the parks !!
"Hello Tanzania" does not have a vehicle, and in fact does not even know in which 4x4 you will be transported ... So look good before booking your safari, and choose a tour operator who owns his own vehicles; you will spend many hours !!
Reply from Wild Hello Tanzania Tours & Safaris
Posted on Mar 6, 2019Dear Christophe ,
On 6th Dec 2018 we have agreed itinerary for your trip:
Day 1: Arusha to Lake Manyara - Lake Manyara Canoeing
Your trip start from Moshi .We will pick you up from Moshi and depart to Lake Manyara .
Lake Manyara Canoeing “Wildlife from Water” – Enjoy a two-and-a-half-hour long canoe safari on Lake Manyara, unprecedented experience of waterside game viewing.
Accomodation Africa Glamping Camp
Day 2- Hotair Baloon Tarangire
Morning time baloon ride above Tarangire .
Afternoon : Bush walking around area ,visiting small waterfalls , mountain bike tours, and escarpment forest walks.( 1 activity to choose inclusive price)
Accomodation Africa Glamping Camp
Day 3: Ngorongoro Crater
Accommodation: Pumzika Camp Serengeti
Day 4: Serengeti National Park Full day game safari
Accommodation :Africa Glamping Camp
Day 5: Masai Boma Visit and back to Arusha
After Breakfast - An authentic glimpse into the distinctive Maasai culture Preservation of their proud traditions has set the Maasai apart from other indigenous groups in Tanzania, and embodies a side of Africa with which few outsiders can contact.
After visit drive back to Moshi for your flight at 16.55 where your trip with us will finished.
Company who organize balloon ride couldn’t provide balloon ride in Tarangire ,so we changed it to Serengeti ride and we organize you instead ( without any surcharge) full day game safari in Tarangire. About this changes we agreed in mail from 24.01.2019.
All point of your trip was provided as agreed–point by point. We picked you up and droped off to Moshi ,as you wished-we didnt charge you for it (although normally trip begins and ends in Arusha ) .So you know exact before you come ,you will have only afternoon activity on Manyara Lake .On canoeing you have spent 2 hrs as agreed (this activity arranged camp ,they confirmed me the time ). I feel very unfair ,that you complain now, that you have only seen 3 parks. It was set earlier (Tarangire game drive was as a free upgrade) and was is not possible to organize 5 days game drive ,due to pick up point which you choose and drop off also to Moshi for your fight afternoon ( you had to be on the Airport at 3 pm -it was not possible to do game drive on last day becouse there was not time for it ) . So ,we did 3 full days game drive plus afternoon activity on the 1th day and morning trip on the last day ,everything what was possible to do in this time .
In Tanzania you can typically find closed safari vehicles with a pop-top roof hatch which is raised for wildlife viewing.
For wildlife viewing you stand and pop your head and shoulders through the hatch. If you don’t wish to stand you can open a window. You got 6 seats safari car, 5 years old ,which you share on day 2th and 3th with 2 other persons.You didnt book private trip. The car you use it's our standard safari car, one of 3 that we use for groups of up to 5 people. The car is equipped with all the necessary equipment for safaris, what you can check on the picture, which you take during safari and sent to me. And for sure it's not small car-this car is adapted for 5 people + driver.Car has fridge inside ,that why is a little louder. Of course such cars are not comfortable like limousine, but please remember ,you were in the park and drive on the rough roads with open roof car ,to have possibility to watching animals....And how you know ,which car belongs to us and which does not ?
About accommodation-you stayed in Africa Camp and Pumzika Camp as agreed .
So, from my side I would like to add, that we always make every effort to let our guests be satisfied. We have also prepared your trip with the utmost diligence, we have not omitted any of the program's points. You have got the a safari car, normal size, fully equipped according to the standards.
I think there will always be a big secret for me ,why the same trip, where we use the same cars, with the same employees, is rated for 4-5 stars and now for 1.
Best regards ,Sylwia Boniecka
CA
Email Don McLean | 50-65 years of age | Experience level: first safari
Really committed to your experience
I just got back from a 5 day safari to Selous Game Reserve and I can't speak highly enough about that park. Simply stunning. I'm absolutely gobsmacked. Go go go. As for the service it was top notch all the way starting with the quoting process. I wanted something customized for 5 days and only in Selous in order to maximize my time in the park. Selous is only a 5/6 hour drive from Dar es Salaam however it does mean a days travel there and a day back. I wanted more than the 3 and 4 days tours being offered so I began asking for quotes on 5 days. Sylwie went out of her way to put something together for me that not only took into consideration the time but also the cost as I am a budget traveller and, let's face it, safaris are expensive. I ended up staying in two lodges with a village walk, two bush drives, a river trip and a walking safari. Everything was top notch. Very professional and very courteous every step of the way. And Sylwia checking in on me regularly to see if all was going good. Very classy. As for accomodation.......Jimbizi camp was my favourite as it really does have the best views of the river, not to mention a wonderful staff who go the distance to make you feel at home. Go. Relax. And rest assured you will be well looked after in this most wonderful and awe inspiring of places.
SE
Email Cornelia | 20-35 years of age | Experience level: first safari
Wonderful experience
We did a one-day safari trip to Mikumi national park. It was an amazing experience to see all the animals in their natrual enviroment. We got our own jeep and our own guide, who were very good at spot all the animals and told us a lot of information regarding the animals. The driver from Dar es saalam to the park was at approximately 6 hours, so it was long but it was worth it. The information regarding the payment and the pick up from our hotel could have been a little bit more clear.
NO
Email Turid and Jan | 65+ years of age | Experience level: 2-5 safaris
We booked a safari in 3 days and 2 nights by Hello Tanzania , by Silwia to Selous game reserve
We did not know anything about our trip and trusted Hello Tanzania .We had already been in Zanzibar for a week and wanted to be picked up and fly to Selous. Our trip was well organised and everything was good. We had full program. all time , with boatsafari our first day in Jimbiza camp.Wesaw a lot of birds , life along the riverside and swimming hippos.Day 2 was a full safari day, with outdoor lunch.We saw a lot of animals like lions, elephants, giraffes, will pigs , hippos , sebras and a lot og other animals. We saw the animals very near . Guide and driver was clever and nice persons- always safe driving and smiles.
Nice food and service in Jimbiza camp , but the swimming pool was not clean .
Day 3 : walking safari in the morning -meeting Kiddi , the buschman. Nice and many tips to survive ....after that we took a walking tour to the little village, to see how they live today. We got lunch before leaving with airplane back to Zanzibar . Thanks to Hello Tanzania for a well organised trip for us 4 from Norway.
CH
Email Anita | 20-35 years of age | Experience level: first safari
Amazing Safary experiance, excellent service
Me and my friend have been on the Selous Game Reserve safary for 3 days and it was just amazing!
Already the organziation of everything worked very well and we had no issue.
The safary started with a nice boat trip where we could see a lot of hippos and a huge crocodyle! Followed by a beautiful sunset, whis was a nice start of our holidays. The logde where we stayed was very nice and the people there very helpful and kind. Also the food was excellent!
The safary drive on the second day was a great experiance! We have seen lions very closely, giraffs, elefants, and also the very rare wild dogs! And even if we would not have seen all those beautiful animals the nature itself with the beautiful landscape and our driver as well as the ranger let the heart smiling :)
On the last day we had a walking safary done by a local which was very interesting and done on a funny way.
It was really a perfect trip and we would in every case rechoose KAMar Safaris (Hello Tanzania) as operator.
Thank you so much!
Best regards,
Anita & Sabrina from Switzerland
CA
Email Frederik Potvin | 20-35 years of age | Experience level: first safari
Best Trip
We had an amazing trip, started from moshi to the north Safari in Tanzania
At first we had some changes in our itinarary and Sylwia adjust the hotel and activities for us. If you plan a safari, you have to know that there is many factors who can affect your itinarary, (weather, conditions etc) so you have to be flexible as traveller. Sylwia made an amazing job switching the activities and operation to make it work.
Serengeti huge, amazing and full of animals, the Pumzika Camp was my favorite acomodation in all of my 20days trip in tanzania. Very welcoming people, good food and amazing view.
For me it was a bit hard, safari its very long, (10-11h drive in one day) hot and humide, in the dusty and very bumpy road, if you have motion sickness like me, try to arrange a flight to get there, I wish I could have know we could do that at first, I would have flight with no hesitation to get to the safari area.
The balloon tour company adventure Aloft also has amazing tour guide and very friendly pilots.
After the third day, we had some issues with the driver-guide. I write an message to Sylwia, witch was very avaialble and understandable and she arrange everything to make sure we are happy with our guide.
The guides are nice, but it would be good for them to be trained to provide more specific information about park, animals, environment, trees, etc. That would also be a good idea to provide some sort of booklet with all the annimals we can expect to see with a little description and some details of their lifestyle. i am sure it would make traveller very happy to learn about animals, vegetation and parks and would be some sort of a gift souvenir from the tour.
The africa Glamping camp was very good too, good food and professional staff.
The Ngorongoro Cratere was my favorite game drive dont miss it there is plenty of animals.
We also had a couple of day trip to mafia. We flew there without any problem and we got to the beach easily.
Also, end of november begin december is for me the best time to visit tanzania. Its the small rainy season, but we didnt have any rain at all, very good weather and no tourist at all, we had the full hotel for me and my boyfirend very often, so dont hesitate to book at this time.
The trip went very well, the service was amazing, Sylwia was very available for us at any time, professional and flexible. She make us feel like our satisfaction was her priority so a huge thank you to her for making us so happy.
It was a dream trip.
SI
Email Brigita Volk | 35-50 years of age | Experience level: first safari
Right from the first email was amazing.
Everything was really perfectly arranged, all transfers were on time and we were welcomed at the reception desks.
We liked chosen accommodation very much and order of our route was also well thought out.
We appreciate all efforts and the result:)!
AE
Email Dr M | 35-50 years of age | Experience level: first safari
Efficient, organized and honest
Me and my husband booked a Mikumi National Park 2 days, 1 night trip
What I liked about it :
The owner are really organized, helpful and honest, easy to deal with and to do things easily and effectively, I was happy dealing with Sylvia she is smart, very helpful and active
The hotel we spend the night in was very good and the dinner was delicious
What I didn’t like :
We had a very rough start, we supposed to start our trip 6:30
But there was a 1 hour delay, cause Henry the guide who supposed to pick us had a problem in his car so we waited for another guide
Also there was another delay in the way to the park, it supposed to be a 6 to 7 hour trip but it took way more than that we arrived 3:00 pm and we entered the park 3:30
Also we didn’t see the big cat ( the lion)
We should have went to Serengeti National Park instead so my advice if you can afford it go to Serengeti instead of Mikumi
Email Carlos | 35-50 years of age | Experience level: first safari
Unique experience! thanks to the Safari driver and Sylwia, the organizer, for making it happening
The Safari was a great experience. Our driver made a great job and effort to ensure that we could enjoy the maximum.
Also Sylwia, the Safari organizer, reacted very quickly once we had an issue, prioritizing the customer satisfaction and ensuring that everything was ok so that we could enjoy our holidays.
In short, a great and unique experience!
Email Michael | 20-35 years of age | Experience level: first safari
Excellent organisation and amazing safari
Everything was super smooth, no issues and we had a fantastic safari. The 3 day tour worked really well with our itinerary and also allowed us to pack loads in from a boat tour, to a game drive to a Bush walk!