Reviews

Sort By: Date Most Helpful Rating 101-110 of 120 Reviews
Neil   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 16, 2019

Email Neil  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic service prior, and an amazing Safari during - would highly recommend
5/5

The service was brilliant and the lodge had thought of every little detail to make the stay perfect. All emails were answered quickly, professionally and helpfully. We had plenty of questions about options and they tailored the package that was right for us. Would highly recommend.

francesco   –  
Italy IT
Visited: April 2019 Reviewed: May 3, 2019

Email francesco  |  35-50 years of age  |  Experience level: 2-5 safaris

Great service!
5/5

Excellent service and really smart and fast communication during the booking and before departure: we had a great time in Pilanesberg with our 2 kids! Totally recommended

Laura   –  
Switzerland CH
Visited: April 2019 Reviewed: Apr 24, 2019

Email Laura  |  35-50 years of age  |  Experience level: first safari

Very professional service and keen to cater to our needs.
5/5

Very quick to reply to emails and very helpful with choice of accommodation. Best price too. Great safari..exceeded our expectations.Would definately use them again. Thanks.

Virginia   –  
Spain ES
Visited: April 2019 Reviewed: Apr 17, 2019

Email Virginia  |  50-65 years of age  |  Experience level: first safari

Fantastic customer service.
5/5

All was great. Customer service was professional and caring. Highly recommended.

Angela   –  
South Africa ZA
Visited: February 2019 Reviewed: Feb 20, 2019

Email Angela  |  20-35 years of age  |  Experience level: 2-5 safaris

A trip which exceeded our expectations!
5/5

From the very early stages of our communication, Janine from Gems was a professional travel agent which understood what I wanted and designed a few packages for us to chose from. Frequent contact and continuous feedback in order to deliver the best possible itinerary was the reason we trusted them for our safari experience.

Not only did she provide an excellent and comfortable trip, but she also stayed in touch with us in order to make sure that everything goes as planned.

We highly recommend this agency no matter what your trip purpose is. We will definitely use them for our next adventure!

Elise   –  
United States US
Visited: August 2018 Reviewed: Aug 26, 2018

Email Elise  |  20-35 years of age  |  Experience level: 2-5 safaris

Couldn't be better!
5/5

Great customer service! It couldn't have been easier to plan and book-Andre was very, very helpful. We also SAVED money by booking through Gems of Africa vs. directly through the game reserve. We enjoyed the safari tour greatly and my parents (who were initially skeptical about everything) were very, very pleased and impressed.

Tony F   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 21, 2024

Email Tony F  |  50-65 years of age  |  Experience level: first safari

A good safari agency
4/5

My wife and I were booked into the Kapama River Lodge by Gems of Africa. The lodge, its facilities and safaris were excellent.

As an agency, we had a problem with a flight that needed to be changed. After a few tos and fros, Gems solved the problem to my satisfaction, but I believe they could have solved it sooner.

edwin   –  
Singapore SG
Visited: December 2023 Reviewed: Jan 5, 2024

Email edwin  |  35-50 years of age  |  Experience level: first safari

Responsive
4/5

Mpho Thulo was responsive via email (within same day or within 3 working days) and answered all my queries well. I was presented with good options that catered to a wide range of budgets and needs.

We really enjoyed the service and the safari at Bottlierskop Private Reserve! Got up SUPER close to lions, elephants, rhinos, impalas, elands, and many more. The guides were humorous and extremely knowlegeable. Food was excellent. The lodging was gorgeous.

Only room for improvement would be to have gotten confirmation of the driver pick up timings and contact earlier. We had to call the company for it the day before when we didn't hear anything. That said, the driver was EXCELLENT.

Per   –  
Sweden SE
Visited: July 2023 Reviewed: Jul 18, 2023

Email Per  |  50-65 years of age  |  Experience level: first safari

Good organized and very welcoming
4/5

I did a 2 nigit safari and went on an atv tour ond of the afternoons it was a fantastic experience.
Food was good and they also had a good selection of wines

Nicolas   –  
France FR
Visited: April 2023 Reviewed: May 2, 2023

Email Nicolas  |  50-65 years of age  |  Experience level: first safari

Alright. Serious and great guide
4/5

Very responsive, they organized a garden route circuit for us in a very short time with a top guide.

(automatic translation from French)

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 106
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Gems of Africa Safari and Tours, not SafariBookings
  • The tours offered by Gems of Africa Safari and Tours are subject to their terms & conditions