Explore the Hidden Gems of Africa
Gems of Africa Safari and Tours
- Office In:
- Size:
- 10-20 employees (Founded in 2017)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $84 to $504 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Sarah | 20-35 years of age | Experience level: first safari
Responsive and Easy to Coordinate
Gems of Africa was quick to respond to a request for a quote for my trip to Pilanesberg for a 2 day safari. They gave me a couple of options at different lounges and the booking process was smooth. My only critique was that I would have liked more information on the transportation side. I arranged for a transfer from my hotel in Johannesburg to the park and I wasn't even sure what kind of car to expect. The driver was courteous and the ride was OK.
BE
Email Jelmar | 20-35 years of age | Experience level: first safari
it was an amazing experience, everything was well handled and the safari was super
this was our first multiple day safari. the booking was really easy, there was good communication and enough information for our trip. the lodge was beautiful and the game drives were amazing.
Email Catherine | 50-65 years of age | Experience level: 2-5 safaris
Aquila is not a safari. It is a game park. As long as you understand that...
I am in South Africa for just a short time. I didn't want to schlep up to the Kruger for a safari. This seemed ideal. 2 hours from cape town and reasonably priced. The pluses - food was good and plentiful. The staff were nice. John the safari guide was funny and knowledgeable. The minuses- the luxury cottages are not really luxury. The paint was peeling. There was graffiti on the door , the outside shower was very badly put together and it was dirty outside especially the table.
The camp is basically a very large zoo so you are guaranteed to see lions. To be fair to the camp the lions are rescued canned lions and are unable to fend for themselves.
So my advice is just go for the night. You will get two games drives which will basically be the same. Don't bother with the horseback safari unless you really like just strolling around.
Reply from Gems of Africa Safari and Tours
Posted on Oct 3, 2018Dear Ms Munro,
Thank you very much for your feedback as Gems of Africa Safari & Tours do not own Aquila Private Game Reserve but we will most definitely pass the information on to Aquila Private Game Reserve's Management as it can only assist them in making sure they offer the best service and facilities possible. We at Gems of Africa Safari & Tours want to make sure that our guests have an enjoyable time. We only offer it as an option for guests who are short on time in South Africa, will be staying in Cape Town and would like to possibly see the BIG 5.
We are very happy to hear that you enjoyed the food and that your guide was funny and knowledgeable. When we went to visit, that is what I did enjoy, was the guide. I learnt quite a bit on the game drive. I am sorry to hear that you did not enjoy the horseback safari, we have many, including myself, who enjoyed it very much especially if you have the opportunity of coming across elephant, buck and giraffe on horseback.
We trust that your experience with the quoting and booking process with Gems of Africa Safari & Tours and our travel enthusiasts was satisfactory. We hope to be of service to you in the future.
Kind Regards
Janine Bouwer
DIRECTOR
GEMS OF AFRICA SAFARI & TOURS
Email Nigel | 35-50 years of age | Experience level: first safari
FANTASTIC!!!
Had the most amazing time at the Garden Route Game Lodge.
The entire trip was superb, the Gems Of Africa guide was superb & incredibly knowledgable.
The game lodge was amazing - I would highly recommend the Luxury Suites - they were out of this world - incredible views overlooking the reserve.
The Garden Route Game Lodge staff couldn't do enough for you & the food was great.
CO
Email Sandra Sossa | 50-65 years of age | Experience level: first safari
Good attetion and solution to all detalis, we required.
I felt very comfortable with this operator. They answer very soon , all our requires. I recommed them absolutately.
JP
Email Akiko | 50-65 years of age | Experience level: 2-5 safaris
Good assistance
Good assistance for our booking and good response.
US
Email Ellen | 50-65 years of age | Experience level: first safari
Lindo was very responsive and was able to tailor the trip to my needs.
I had a wonderful trip. My time and budget were limited, but Lindo was able to find a package for me and I had a great experience.
CI
Email Maelle | 35-50 years of age | Experience level: first safari
the team was very efficient, helpful and friendly
Gems of Africa was fantastic! Their friendly and efficient team helped us plan an unforgettable safari in Pilanesberg and two-day trips in the Cape area, for our family with young children. They made the planning process enjoyable and everything went smoothly during our trip. Highly recommend!
Email Tanya | 35-50 years of age | Experience level: over 5 safaris
Very helpful especially with the changes I made
their service was great and everything was in plac
ID
Email bob | 35-50 years of age | Experience level: 2-5 safaris
the level of customer satisfaction and communication is superb and next level
Gem of Africa offers lots of options and variety of tour and you can easily chat with them through whatsapp or phone call. that is super helpful!
Gem of Africa offers a superb communication especially Janine Bouwer. She replied to my chat on whatsapp pretty on time and strive to hear customer's concern, needs and request.
My wife all of sudden (3 days before the trip) is unable to do the 5 days 4 nights trip that I have already booked and paid in full to Gem of Africa and want to change to 3 days 2 nights. Janine could have simply refused to refund like other Company would do but instead she tried to find the alternative options and offered to refund the price diffence.
Our tour guide is Asanda. He is very kind, helpful, polite, and fun. I would definitely recommend Gem of Africa to the world. Special thanks to Janine and Asanda. Our family was very happy.
