Reviews

Sort By: Date Most Helpful 31-40 of 106 Reviews
Akiko   –  
Japan JP
Visited: July 2024 Reviewed: Jul 20, 2024

Email Akiko  |  50-65 years of age  |  Experience level: 2-5 safaris

Good assistance
5/5

Good assistance for our booking and good response.

Ellen   –  
United States US
Visited: July 2024 Reviewed: Jul 16, 2024

Email Ellen  |  50-65 years of age  |  Experience level: first safari

Lindo was very responsive and was able to tailor the trip to my needs.
5/5

I had a wonderful trip. My time and budget were limited, but Lindo was able to find a package for me and I had a great experience.

Maelle   –  
Ivory Coast CI
Visited: July 2024 Reviewed: Jul 16, 2024

Email Maelle  |  35-50 years of age  |  Experience level: first safari

the team was very efficient, helpful and friendly
5/5

Gems of Africa was fantastic! Their friendly and efficient team helped us plan an unforgettable safari in Pilanesberg and two-day trips in the Cape area, for our family with young children. They made the planning process enjoyable and everything went smoothly during our trip. Highly recommend!

Tanya   –  
South Africa ZA
Visited: June 2024 Reviewed: Jul 3, 2024

Email Tanya  |  35-50 years of age  |  Experience level: over 5 safaris

Very helpful especially with the changes I made
5/5

their service was great and everything was in plac

bob   –  
Indonesia ID
Visited: May 2024 Reviewed: Jun 17, 2024

Email bob  |  35-50 years of age  |  Experience level: 2-5 safaris

the level of customer satisfaction and communication is superb and next level
5/5

Gem of Africa offers lots of options and variety of tour and you can easily chat with them through whatsapp or phone call. that is super helpful!

Gem of Africa offers a superb communication especially Janine Bouwer. She replied to my chat on whatsapp pretty on time and strive to hear customer's concern, needs and request.

My wife all of sudden (3 days before the trip) is unable to do the 5 days 4 nights trip that I have already booked and paid in full to Gem of Africa and want to change to 3 days 2 nights. Janine could have simply refused to refund like other Company would do but instead she tried to find the alternative options and offered to refund the price diffence.

Our tour guide is Asanda. He is very kind, helpful, polite, and fun. I would definitely recommend Gem of Africa to the world. Special thanks to Janine and Asanda. Our family was very happy.

Barbara   –  
United States US
Visited: May 2024 Reviewed: Jun 3, 2024

Email Barbara  |  65+ years of age  |  Experience level: 2-5 safaris

Wonderful Safari experience!
5/5

They made it very easy to book our Safari to Aquila Game Reserve! It was great value for our money! We got notified about everything & even got a call the day before confirming our transfer time! Our transfer driver was wonderful & everything at Aquila Game was amazing! We were so happy we chose the Premier Lodge room. It was big with a view overlooking the Reserve and we saw numerous animals as we sat on our balcony! Each Game Drive was different & we saw the animals in different areas of the Reserve. Beautiful scenery while on our Drives! The wine & snacks midway through the evening drives was a nice touch! I was nervous about this booking & if it would live up to our expectations. But, it exceeded our expectations! Thank you for everything!

Nikolaos   –  
Greece GR
Visited: April 2024 Reviewed: Apr 29, 2024

Email Nikolaos  |  20-35 years of age  |  Experience level: first safari

Great guys
5/5

There suggested very nice to do and activities in South Africa and they arranged everything, we didn’t have to worry about anything!

Maureen Piper   –  
New Zealand NZ
Visited: April 2024 Reviewed: Apr 29, 2024

Email Maureen Piper  |  65+ years of age  |  Experience level: first safari

Reliable and communicative
5/5

We have just finished a two night stay on the Garden Route. I can only speak in superlatives about our experience. From the reservations consultant to the driver to the accommodation to the food to the staff, everything was wonderful and exceeded expectations. The breakfast was the best we have eaten anywhere in the world.

For other travellers: we were not given an option about the standard of our accommodation, so ended up in a luxury two bedroom villa, when we would have been just as happy in the cheaper option of a one bedroom villa on the same property, which also looked great. We were also incorrectly advised by the reservations consultant that we would have a 50% chance of seeing the big five, when the property only had the big four. These two issues did not affect our enjoyment of our stay, but it's important for transparency.

I would definitely use this tour operator again, but it's important to ask all the questions when booking.

Anja   –  
Switzerland CH
Visited: February 2024 Reviewed: Mar 19, 2024

Email Anja  |  20-35 years of age  |  Experience level: 2-5 safaris

Smooth!
5/5

Our group of friends embarked on an unforgettable Safari experience thanks to the exceptional service provided by Gems of Africa Safari & Tours. From the initial booking to accommodating our last-minute changes, they went above and beyond to ensure a seamless journey. We couldn't be happier with our experience and eagerly look forward to booking with them again in the future!

Stephanie P   –  
Australia AU
Visited: February 2024 Reviewed: Mar 17, 2024

Email Stephanie P  |  20-35 years of age  |  Experience level: first safari

Helpful, beuatiful lodgings and incredible safari experience!
5/5

Mdluli lodge were so helpful. The emails were prompt and let us know the details of the different options to help us decide. They even accomodated a last minute request to change departure time on the final day when we realised we needed to back in Joberg earlier

Th Lodge itself was beautiful. On both times we relaxed by the pool we so Bull Elephants casually walking past across the river beyond the fence! The tents were spacious, comfortable, and airconditioned.

Our safaris were both incredible. We went on the sunset drive the day we arrived. It was mainly elephants, local deer, and finished with a drink near a lake that was home to three hippopatami
Th next day we went deeper into Kreuger on the 10 hour all day game drive as we wanted to maximise our chances of seeing the big five. We were incredibly lucky and saw all big 5, two times over! 2 lepoards, 9 lions (across two prides), two groups of buffalo and rhino + countless elephants. Our guide was fun, skilled at in looking out for animals and always made sure we had enough food and water. Just a note, you need to let them know if you want to do the game drives a couple hour prior - so if youre arriving just before the 2pm-6pm Kreuger drive I recommend emailing them ahead of time to let them know

Overall I couldn't recommend Mdluli lodge more highly!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 106
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
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