Angose Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2017)
- Tour Types:
- Budget & mid-range tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $160 to $500 per person per day (USD, excl. int'l flights)
Reviews
US
Email Al | 20-35 years of age | Experience level: 2-5 safaris
Dishonest Company
I'm going to keep it brief, but in general, Ibrahim is dishonest with his customers and unfair to his staff. People considering booking with him should understand the risk of booking the cheapest option.
Three major issues:
1- When we were leaving Serengeti to go to Ngorogoro, we were told at the gate that Angose had not paid our park fees. Ibrahim's solution (by telephone) was for one of us to put the fees (about $700) on our personal credit card and then be reimbursed in cash when we got back. No one was interested in doing this because we felt it seemed like a scam. There's an online portal for safari operators to pay these fees online if they're not able to do it the usual way (pay in cash at the local bank) so it shouldn't have been an issue. We waited at the gate for several hours for Ibrahim to come up with a better solution. Eventually we went to park rangers ourselves and explained the situation and they told us that all we had to do was fill out a form and we everything would be fine as long as they paid the following day before we left the park. If the solution was that simple, and this has happened before (it's noted in another review on TA), then why did we have to lose an entire afternoon game drive because of it?
After my safari, I met another backpacker who used this company and the same thing happened to them.
2- Unbeknownst to anyone, I was booked for a 5 day safari and everyone else was booked for a 6 day safari. No one told us this and we didn't figure it out until the fourth night. On the fifth night, Ibrahim called me and told me, "Ok, your safari is over. You can either pay $150 more and do the last day with the group or take the public bus back to Arusha (2 hours at night)." I told him there was no way I was going to do either of those things. We hadn't gone to Manyara yet which was on my itinerary, I had spent all the money I had budgeted for this portion of my trip, and the bus is not especially safe for tourists (especially at night). He yelled at me and threatened me over the phone. It wasn't until I mentioned the police that he backed down.
3- The way they treat the staff is much worse than other safari companies I have worked with. There's no tent or meals for the staff. They sleep in the car and eat leftovers. Our guide told us that they're paid almost nothing and rely on tips to make a living. He also said that they weren't given enough money for the supplies so he had to pay for our bottled water out of his own pocket.
In conclusion, I think there would be more negative reviews but people either want to put the situation behind them or they're embarrassed to admit they've been scammed.
US
Email Jodi | 20-35 years of age | Experience level: first safari
AMAZING TRIP
We had an amazing trip to Tanzania planned by Ibrahim.. Every detail was taken care of and made for a perfect holiday. Can’t recommend them enough!
So and so
Left middle afternoon to reach to campsite and stayed one night there.Supposed to leave for the Ngorongoro park early morning but just got in there around 1130 am!!!the lunch was terrible but wasn't the worst thing;didn't see elephants, giraffes and rhinos not just for a case but because we left too late!
Email Peter | 20-35 years of age | Experience level: first safari
Amezing performance
All are good and nice service I fill very good....
