Reviews

Sort By: Date Most Helpful Rating 171-180 of 408 Reviews
Mario   –  
Spain ES
Visited: August 2021 Reviewed: Aug 23, 2021

Email Mario  |  20-35 years of age  |  Experience level: first safari

Perfect experience!
5/5

The tour was perfectly organized. Joseph has been helpful during the whole tour. Always replying inmediatly and organizing everyrhing on a perfect way. Hotel, food and safary was amazing. Our driver James was also kind and a great driver always looking for our well-being. The only point we did not like was to make a stop in the typical overcharged souvenir shop on our way back to the airport.

joe   –  
United States US
Visited: August 2021 Reviewed: Aug 25, 2021

Email joe  |  20-35 years of age  |  Experience level: 2-5 safaris

excellent
5/5

i had a amazing experience with mufasa saw lots of animals and our guide Moses was the best guide super knowledgeable about everything and knew all the parks and where a lot the animals where can’t recommend mufasa enough very good company and special thanks to Joseph too for helping me with all my questions with booking will recommend this company to all my friends and family.

Jacinta Wokabi   –  
Italy IT
Visited: August 2021 Reviewed: Aug 30, 2021

Email Jacinta Wokabi  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent tour operator!
5/5

Everything went smoothly from initial enquiries to the safari itself. Communication was prompt and all responses were clear, and Mufasa tours organized everything from pickup in Nairobi to the travel to, and stay in Samburu, as well as the return. Our driver/guide was also friendly, knowledgeable and very punctual in all instances. The accomodation booking was also as promised - It was overall a very worthwhile trip, and would definitely use (and recommend) Mufasa tours again!

Chadwick   –  
United States US
Visited: July 2021 Reviewed: Aug 30, 2021

Email Chadwick  |  35-50 years of age  |  Experience level: first safari

Our 7-Day Southern Savannah Safari with Mufasa Tours & Travel absolutely exceeded our expectations!
5/5

My husband and I flew to Nairobi and embarked on a 7-day Southern Savannah Safari with Mufasa Tours and Travels. We had four stops planned over 7 days- Amboseli National Park, Lake Naivasha, Lake Nakuru and the Masai Mara.

As for our safari, it was MAGNIFICENT! Kevin and I both agree that it far exceeded our expectations. We travel a lot and have visited many places around the world. We had a feeling the safari would be a terrific experience, but it was far more than that. It was truly one of the most fun adventures we have ever taken and there's no doubt Mufasa is to thank for that. I seriously cannot thank Joseph and his staff enough.

Charles, our private guide for the entire 7-day expedition, was TERRIFIC! We really enjoyed the game drives and his expertise. By the way, I have to brag on Charles too. There were a couple of times that it was apparent that other safari drivers were breaking rules, etc. Charles was always respectful of the animals, the reserves, other tourists and us. I can't brag on him enough. We really enjoyed his company. We routinely asked him to join us for dinner at our camps. He was fantastic and it was a pleasure getting to know him. And, I have to add that I personally enjoyed getting to tour the southwestern part of Kenya. It was fascinating to drive through the country and Charles' perspective added to those trips. I learned an incredible deal from him about the land, its people and its traditions.

As for the camps- they were wonderful. Both Zebra Plains properties were great. We stayed at Zebra Plains properties at Amboseli and the Mara. The service was exceptional and the accommodations were so unique, fun and comfortable. Zebra Plains Mara Camp was my favorite stay of the trip. Kevin, for overall experience, feels the same way.

We also really enjoyed the lodge at Lake Nakuru. That was unexpectedly luxurious and the views were just stunning. Pro tip- if you go, take a bathing suit. YES! They have a pool and the views from it are breathtaking.

The only camp we didn't really enjoy was Crescent Camp at Lake Naivasha. I'm not sure what it was, but the staff there wasn't as welcoming as the other properties. Honestly, at times at Crescent Camp, I felt like we weren't really welcome there. And there is a really noisy public space adjacent to the camp. By the way, this has nothing to do with Mufasa. I doubt they anticipated we would have that experience there.

That said, we really enjoyed our boat ride at Lake Naivasha and walking among giraffes, zebras and gazelles was a truly unique experience.

As far the services from Mufasa, there aren't enough words to express just how gracious we are. Truly. We hoped this would be a trip of a lifetime and it was. I routinely journal all our vacations and share endless photos on social media. I am a media personality in my hometown and many people followed our journey online. I can't tell you how many people have asked me to help them book their trip to Africa too. Obviously, when someone decides they're ready to visit, I will send them to Mufasa- no question about it. Mufasa immersed us in Kenya and I left the trip a different human being.

One suggestion that I have (and I understand that customs vary from country to country) is this- Americans are accustomed to tipping. And we tip for a wide variety of services (porters, waiters, stewards, etc). I did some advance research about tipping and how it worked in Kenya. One source indicated there may a general "tip box" at the lodges. The only one that had that was the Lake Nakuru Lodge. Kevin and I used that box, but also tipped people individually there. In fact, Kevin and I basically tipped anyone who handled luggage for us, served us, cleaned our rooms, etc. We did this at all our camps. That's what we're used to and we enjoy doing that. But I never knew if there were other folks we needed to tip and I was never sure that I was sharing the love with everyone I needed to. We would have gladly done so if the opportunity presented itself. Another pro tip- TIP! Nearly everyone we encountered made sure our visit was the absolute best it could be. Tipping was a small, but important way to share our appreciation.

All in all, we will NEVER forget our Mufasa adventure. It was memorable and magical.

Thank you, thank you, thank you for a fantastic, life-changing adventure.

Alok   –  
Canada CA
Visited: August 2021 Reviewed: Aug 31, 2021

Email Alok  |  20-35 years of age  |  Experience level: 2-5 safaris

The experience of a lifetime!
5/5

We can't even begin to explain how incredible this safari experience was! From the very start, communicating with Joe from Canada to organize our safari was a breeze. He was very helpful in organizing our safari exactly as we wanted it and was able to make adjustments to t he itinerary as we requested.

Everything from the booking process, communication, accommodations, and safari itself were amazing. Collin was an amazing guide and was very knowledgeable. It felt as though our tour had started from the moment we were picked up from our hotel! Collin happily told us interesting facts about Kenya's history, pointing our important landmarks along our drive. He was honest, friendly and professional throughout.

Our actually safari was an experience we will never forget. We were able to spot all of the big 5 all while feeling safe and respecting the natural habitat of the animals in the wild.

Thank you so much for the trip of a lifetime. If there is one thing we would change, it would be to make our safari even longer the next time we visit!

Cosmin   –  
Romania RO
Visited: August 2021 Reviewed: Aug 31, 2021

Email Cosmin  |  35-50 years of age  |  Experience level: first safari

Excellent safari trip with Joe as a driver
5/5

The safari experience was something extraordinary,especially the 2 days in Masai Mara . I still miss the offroad drives to catch closelly the animals and the adrenaline behind it . We loved interacting with our driver/guide Joe who knew very well all the small details about the wild life in the savana and animals living there. Thank you Mufasa for such a great experience.

Claudio   –  
Italy IT
Visited: August 2021 Reviewed: Sep 3, 2021

Email Claudio  |  20-35 years of age  |  Experience level: first safari

Professional and smooth
5/5

I went with this operator to Samburu and stayed at the Sarova Shaba lodge.
Thanks to them it has been a wonderful experience for my first safari ever.
Ibtruly appreciated the sympathy of our guide James and the possibility to run the booking through whatssap.
They allowed my to pay a bit less but considering the service and the experience I should have payed more.

Josefin   –  
Sweden SE
Visited: June 2021 Reviewed: Sep 6, 2021

Email Josefin  |  20-35 years of age  |  Experience level: first safari

Excellent safari - we will come back!
5/5

Me and my boyfriend went for a 5 day safari with Mufasa Tours and Traves in June this year (2021). We were really impressed by the dedication and service of safari - our only regret is that we did not stay for longer! :) Joseph has been amazing to communicate with, he always responds promptly and with all information requested. He has an an amazing attention to detail - everything we planned for worked out perfectly. Our safari guide Jeremiah was a pleasure to spend 5 days with - he is fun, knowledgeable, speaks great English and is well aware of all the safety measures required for a safari. Me and my boyfriend both felt like we had gotten a new friend :)
All in all - Mufasa Tours and Travel is a fantastic choice and you will not be disappointed. I have recommended them to my family and friends and next time I come for a safari I will use them again.

Sonam K   –  
United States US
Visited: September 2021 Reviewed: Sep 7, 2021

Email Sonam K  |  35-50 years of age  |  Experience level: first safari

Extremely well planned safari! Breathe taking, exclusive and unforgettable!
5/5

How lucky we were to get Mufasa Tours and Travels as our tour operator. We worked with Joel and told him what we were looking for and he put together an amazing toddler-friendly itinerary for us. It was extremely organized and we had no problem with any arrangements. All the accommodation he chose for us, were excellent. Thank you Joel for making our trip so memorable and specially for our son!!

Tour Guide:
We were impressed with Martin’s knowledge of not only the country, animals, birds, safari but the best transport routes, practical solutions to travel plans. Martin was very professional, friendly, knowledgeable and so helpful. He made sure we saw the big 5 of Masai Mara. It was a trip of a lifetime for us.

Communications:
Joel was extremely prompt with responses to questions and most anxious to provide options for all of our requests for tours. He communicated using telephone, email and What’s App, whatever was required to assure we had answers as promptly as possible. When we had to make last minute changes to tours, he was immediately on top of it, allowing us to see everything we originally scheduled.

Service:
Went above and beyond to help adapt the itinerary to suit our needs and timings. Made excellent suggestions and ensured that all of us were happy.

Tour:
Everything was more than we expected. From a luxurious & relaxing (much-needed) start of the trip, to smooth transfers and safari experience, a unique wildlife experience that should be on everyone's bucket list and then a calm and gentle wrap up with great Diani beach and resort choices.

Thank you to Mufasa Tours and Travels for a trip of a lifetime. It will never be forgotten.

Very happy to have dealt with Mufasa Tours and Travels- above excellent, 10 stars!!!!

Andrew   –  
United States US
Visited: September 2021 Reviewed: Sep 9, 2021

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Unforgettable Honeymoon
5/5

We just returned from a 5 day Amboseli, Lake Nakuru, and Masai Mara Safari and it was incredible. Our driver Collin was amazing. He was knowledgeable, professional, and safe the entire time. On day one we set a goal of seeing the big 5 (Elephant, Rhino, Lion, Leopard, and Water Buffalo) and by day 3 we had already seen them all (not to mention 100+ other animals like Cheetahs, Hippos, Hyenas, Giraffes, Pythons, Servals, Jackals, and tons more). His keen eye for spotting animals and his knowledge of the routes within each park helped us tremendously. His enthusiasm was contagious and we couldn’t help getting just as excited every morning for the the adventures that laid ahead. Another great asset of Collin’s was his knowledge of photography which helped position us for the best pictures possible. He truly became a friend by the end of our trip and we will really miss him. We could not have asked for a better guide and when we come back we will most certainly request Collin again.

We chose the Luxury hotel package that included the Amboseli Serena Safari Lodge, The Cliff Nakuru, and Entim Camp in Masai Mara. The lodges were all great, especially the views from the The Cliff at Lake Nakuru. Each camp greeted us with a warm welcome and the services remained top tier from check in to check out. All rooms were very well maintained and contained better amenities than what we expected while on a safari. We were probably the most surprised by the amazing food. It definitely felt like we were eating at a 5 star restaurant which just added to the already great experience. The alcohol at Entim camp was also all inclusive which was a nice touch.

We added a couple of upgrades. One being the Land Cruiser option which we would also highly recommend. The ride was smooth, windows large, and it had great off road capability. The other was the cultural experience where you get to meet a Masai Village. This was very fun with dancing and touring the village. We loved getting to see how the locals live just outside of the Masai Mara park entrance.

Mufasa’s front office services have been great. We appreciated the quick replies especially since booking a trip like this from another country in a different time zone during a pandemic can be very stressful. Their transparency while booking lodges was also much appreciated. We felt like we were in good hands and will definitely recommend them if you’re booking a Kenyan Safari. If you’re traveling during Covid, they can also assist you in getting tested for your flight home.

Our only regret is not booking an even longer safari.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 11
  • 3 star 1
  • 2 star 2
  • 1 star 0
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