Reviews

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Naira   –  
Colombia CO
Visited: June 2019 Reviewed: Jun 29, 2019

Email Naira  |  20-35 years of age  |  Experience level: first safari

Great service and wildlife!
5/5

I contacted a lot of tour operators and Mufasa Tours and Travels had by far the best customer service. They were very responsive and gave me in depth information on everything I wanted and provided full details of the tour. They adjusted the accommodation a couple of times and were always very helpful and nice about it. There was no surprise costs or activities that were not discussed before and the price was very reasonable. They were always super punctual and helpful. I injured my foot a few days before my trip and they made sure all the hotels knew and had suitable rooms and wheelchairs for me. There was one activity that I couldn't do (bike riding in hell's gate) and they refunded me for it. Our driver/guide Joseph was amazing! He knew the parks, routes and animal behavior very well. In Masai Mara we were the first to spot a leopard!! It was amazing. We also talked to him alot about Nigerian culture. I am really happy about the whole experience. I would 100% recommend them !!

Reply from Mufasa Tours and Travels
Reply from Mufasa Tours and Travels
Posted on Jul 1, 2019

Thanks, Naira,

We value it a lot that you enjoyed the safari we organized for you with our guide Mr. Joseph to Amboseli National Park, Lake Naivasha, and Masai Mara and you enjoyed the whole trip despite having injured your leg. Also happy you enjoyed your stay at the lodges we provided during the safari.

Thanks and hope you visit again so we can make your experience more wonderful Naira.

Asanteni Sana and Karibu Tena.

Robert   –  
United States US
Visited: June 2019 Reviewed: Jun 11, 2019

Email Robert  |  20-35 years of age  |  Experience level: first safari

Excellent Communication and Trip
5/5

Joseph's communication was great prior to the trip. He was very accommodating and flexible on time/dates and tour options. He met us on the first day with our driver, Kefa. The safari was everything and more than I could have hoped for. We saw the big five and was lucky enough to see the migration. The driver had great communication and was a very skilled driver. He easily navigated situations that looked impossible. He listened constantly to the radio and took us to all the highlight events. I recommend to bring a giant bag of candy for the kids in the area. The Masai village tour was very interesting.

Reply from Mufasa Tours and Travels
Reply from Mufasa Tours and Travels
Posted on Jul 1, 2019

Jambo Robert,

Thank you very much that you enjoyed the safari that we organized for you to Masai Mara National Reserve with our guide Mr. Kefa. Also very happy that you were able to see the Big Five and the migration during the safari.

Thanks and hope you visit once again so we could make your experience more wonderful to other destinations of choice to you.

Asante Sana and Karibu Tena.

Andrea   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 26, 2019

Email Andrea  |  35-50 years of age  |  Experience level: 2-5 safaris

Uncomplicated and Attentive
5/5

Did 1 night/2days in Amboseli. Was upgraded to Serena which was great, as you stay in the park. My driver Charles was very skilful driving on those bumpy roads and I felt in very good hands. He made a huge effort to make sure I see a lot of animals even though the weather was not favourable. Joseph was easy to deal with and all was arranged for me, no hassle and very friendly. Really great weekend Escape. Thank you!

ivan   –  
Ethiopia ET
Visited: April 2019 Reviewed: Apr 29, 2019

Email ivan  |  35-50 years of age  |  Experience level: over 5 safaris

great ability to cater and retail a journey on your needs.
5/5

Great communicator despite I am a very challenging person when it gets to travel planning. The service was optimal and felt comfortable at all times with them and with the driver Tony who has great safari/game viewing driving skills and knew exactly where to take us and how to treat us according to our daily needs. I thank you Mufasa for the great experience!

Alexia   –  
United Kingdom UK
Visited: April 2019 Reviewed: Apr 29, 2019

Email Alexia  |  20-35 years of age  |  Experience level: first safari

Excellent Service
5/5

Very professional services. Joseph was always available on WhatsApp, making the communication and planning of my safari in Kenya very easy and straightforward. He is trustworthy, very organised and happy to help with any enquiry. Also, the price of my 4 day safari in Masai Mara was extremely good relative to other tour agencies in Kenya. I had sent several emails to other tour operators before choosing Mufasa, but I never got a coherent answer from them and communication was poor. In contrast, Joseph answered my questions about my safari itinerary after a couple of hours, and the communication was excellent. I would definitely recommend him. Congrats Mufasa Tours and Travels! Keep up the great work!

André Boing   –  
Brazil BR
Visited: April 2016 Reviewed: Apr 27, 2019

Email André Boing  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome!! Mufasa is a great company and makes any trip unique.
5/5

Musafa Tour and Travels is a really well-equiped company.
They are really helpful people that make all the efforts to ensure a great adventure since the beggining.
We went to Lake Naivasha for a weekend. The bus was confortable, the camping was great and the safari was unforgettable.
I really appreciate the experience and for sure if I come back to Kenya, will do another trip with Mufasa.
Asante sana, my friends!

Larsen   –  
Rwanda RW
Visited: April 2019 Reviewed: Apr 21, 2019

Email Larsen  |  20-35 years of age  |  Experience level: over 5 safaris

Great quality service, good value, and very knowledgeable tour guide.
5/5

Great quality service and at a good value, the experience was better than expected. Highly recommend to visit the Masai Mara with Mufasa Tours. Our tour guide Onesmus is very experienced and knowledgeable about the park and it’s wildlife.

nick   –  
United States US
Visited: April 2019 Reviewed: Apr 20, 2019

Email nick  |  20-35 years of age  |  Experience level: first safari

The tour was professional and fun
5/5

I was impressed with the overall communication and service provided on the tour. It was nice to have park entrance fees included and we saw everything we hoped to see. They also gave us safari hats!

flavia   –  
Italy IT
Visited: March 2019 Reviewed: Apr 20, 2019

Email flavia  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect organization for my safari trip
5/5

I organized a one day safari trip from Nairobi: game drive in Nakuru NP, boat cruise in Lake Naivasha and a walking in Crescent Island. The organization has been perfect, the vehicule was new and they customized all the trip according to my plans for a pretty good price (and I was a solo traveler). If I come back to Kenya I would organize again with Musafa. Thank You!

claire   –  
United Kingdom UK
Visited: April 2019 Reviewed: Apr 18, 2019

Email claire  |  50-65 years of age  |  Experience level: first safari

Great communication and very helpful
5/5

The trip was fantastic, all as describe, would recommend. Any questions that I had was answer very quickly. Our driver went out of his way to ensure great photos.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 394
  • 4 star 11
  • 3 star 1
  • 2 star 2
  • 1 star 0
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