Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 58
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 73 Reviews
Cindy   –  
France FR
Visited: October 2024 Reviewed: Dec 17, 2024

Email Cindy  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Cindy and not that of SafariBookings.
My experience is that this company is not genuine. The owner does not give his real information on invoices.
1/5

I traveled with Marhaba Holidays in October 2024 for my 30th birthday trip. The highlight of this trip was supposed to be the safari I organized with Marhaba Holidays. Unfortunately, the experience was disastrous from the start.

There was an issue with the vehicle, which disrupted a significant part of my stay. The program I paid for was not respected at all. I did not get to experience the hot air balloon safari, and I was supposed to have four game drives but ended up having only one.

Since mid-October, I have been trying to get a refund for the activities that were not provided. However, the director of this agency—an agency whose office locations and contact details appear to be fake—refuses to refund me.

If I can offer one piece of advice: avoid this so-called agency. They can ruin your vacation, shatter your dream of going on a safari, and steal your money. I trusted them to organize this safari, and I also trusted them when they assured me that I would be reimbursed in the weeks following my complaint. This has not happened.

Felix has not been honest with me.

Please save your money and run !!

Abel   –  
Ethiopia ET
Visited: December 2024 Reviewed: Dec 10, 2024

Email Abel  |  20-35 years of age  |  Experience level: first safari

They do what they promise!
5/5

I had a very positive experience with Marhaba Holidays. They were professional and provided the service exactly as agreed upon. The price they gave me was way better than the price the hotel gave me. So overall im a happy customer and would recommend them to others.

Aziz   –  
United States US
Visited: September 2024 Reviewed: Oct 9, 2024

Email Aziz  |  20-35 years of age  |  Experience level: first safari

Marhaba Holidays provided a personalized, seamless, and unforgettable honeymoon experience through K
5/5

We had the most incredible honeymoon, thanks to Marhaba Holidays. From start to finish, everything was perfectly organized, leaving us free to enjoy every moment of our safari adventure through Kenya. We visited Nairobi, Amboseli, Naivasha, and the Masai Mara, and each stop was more breathtaking than the last.

Our guides, Joseph and Helene, were nothing short of amazing. They were not only highly knowledgeable about the wildlife and the region's history, but they were also incredibly warm, respectful, and fun to be around. They felt more like friends than guides by the end of our journey. Their insights during the safaris enhanced the entire experience, and they truly went above and beyond to make sure we had a magical time.

We had requested a customized trip, and Marhaba Holidays delivered everything beyond our expectations. The hotels were stunning and comfortable, the safaris were well-paced and exciting, and even the dinners were delightful. Every detail was meticulously handled, ensuring that our honeymoon was worry-free and memorable in every possible way.

If you're looking for a company that delivers not just an experience but also unforgettable memories, I cannot recommend Marhaba Holidays enough. This was a dream trip, and we are so grateful for their exceptional service!

Lena   –  
United States US
Visited: October 2024 Reviewed: Oct 9, 2024

Email Lena  |  20-35 years of age  |  Experience level: first safari

Amazing private safari experience with the best guides!!!
5/5

My husband and I used Marhaba Holidays for our honeymoon excursion in Kenya. From the very beginning, our communication with Felix was easy, responsive and comfortable. We were able to tailor our trip exactly how we wanted from the places to visit, the hotels we stayed at, and the special requests we had for our honeymoon. The overall cost was a great value as we reached out to multiple vendors and Marhaba was the most competitive rate. Our guides, Joseph and Hellen, were absolutely amazing. They were very knowledgeable, kind, respectful and easy going. They cared for us very well and went above and beyond to ensure our comfort. We loved our experience with Marhaba Holiday and will always recommend them to anyone visiting Kenya and looking for a great safari experience.

EVARESTOS   –  
United Arab Emirates AE
Visited: September 2024 Reviewed: Sep 28, 2024

Email EVARESTOS  |  20-35 years of age  |  Experience level: first safari

They were always there for our needs.
5/5

We had an amazing time with Joseph and Helen, childhood dreams were fulfilled 100% with this safari.. Some last minute changes happened but didn’t affect at all our trip. We would choose Marhaba again.

Wang   –  
China CN
Visited: July 2024 Reviewed: Jul 31, 2024

Email Wang  |  under20 years of age  |  Experience level: 2-5 safaris

The tour operator ensures a worry-free adventure with professional, attentive service in Park.
5/5

I recently took a 3-day, 2-night tour to Amboseli National Park with Marhaba Holidays, and it was fantastic. From start to finish, their communication was clear and prompt, making the booking process seamless. The service was exceptional; the guides were knowledgeable and friendly, ensuring we saw the best wildlife spots. The value for money was excellent, with comfortable accommodations and delicious meals included. Reliability was top-notch, with everything running on time and as planned. Overall, Marhaba Holidays provided an unforgettable safari experience that I highly recommend to other travelers.

Gabriel   –  
Sweden SE
Visited: August 2022 Reviewed: Jul 17, 2024

Email Gabriel  |  20-35 years of age  |  Experience level: 2-5 safaris

GREAT
5/5

I had an unforgettable experience with Felix and his associates. The safari tour was warm, welcoming, and thoroughly enjoyable. In addition to the safari, we were given a wonderful tour around Nairobi, which added to the overall great experience.

Felix even invited us to his home, turning what started as a professional relationship into a genuine friendship.

I highly recommend this agency for an exceptional safari adventure!

Nora   –  
United States US
Visited: June 2023 Reviewed: Jul 14, 2024

Email Nora

Professional, kind and patient
5/5

The driver assigned to us was so caring respectful and cautious. He blended so well with our teenagers and he is so patient compared to others we have used because we have been going to Africa every year during summer. I would recommend Johnson to anyone using this company.

Shrey Naik   –  
Qatar QA
Visited: June 2024 Reviewed: Jul 8, 2024

Email Shrey Naik  |  20-35 years of age  |  Experience level: first safari

Friendly, flexible and supportive staff
5/5

Since Day 1 the staff was very warm welcoming and full of zest. They were always responsive to our needs and wants throughout the trip and flexible enough to accommodate them. You could go looking for insightful information about Kenya to them and they were friendly and kind enough to help you out.
Shout out to Felix, Joseph, Joan, Bob and the rest of the team for making this a memorable trip !!!

Franck et Michèle   –  
Belgium BE
Visited: March 2024 Reviewed: Jul 7, 2024

Email Franck et Michèle

wonderful, warm, authentic
5/5

My husband and I arrived in Kenya and spent a week that we will not forget.
From the first day we were well taken care of by Felix and Joseph who were really confident and professional.
We managed to get a general view of Kenya with the visit to the South.
We had some very beautiful safaris with lots of stars in our eyes.
I have never seen so many elephants in my life.
Felix did not hesitate to show us other places that were not planned for and adapted to any situation.
For food we discovered local dishes and we were delighted.
For the planned sites we were just amazed by the beauty of nature and seeing Mount Kilimanjaro gave us a new sense of many things that the Lord has done.
I recommend Marhaba Holidays if you want to visit Kenya.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 58
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 2
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  • All corporate and/or tour info is provided by Marhaba Holidays, not SafariBookings
  • The tours offered by Marhaba Holidays are subject to their terms & conditions