Reviews

Sort By: Date Most Helpful 11-20 of 57 Reviews
Sarah Joan   –  
Kenya KE
Visited: May 2018 Reviewed: Jun 7, 2018

Email Sarah Joan  |  20-35 years of age  |  Experience level: 2-5 safaris

Their level of engagement, attention to detail, follow up as well as flexibility are exceptional.
5/5

Every detail of the trip was executed to perfection.Booking with this company was exactly what we needed, they were respectful of our budget and priorities and the outcome of it created memorable experiences for my friends (2) and I.
What was really impressive was staying in touch with us throughout the trip to ensure we were doing ok. Our trip exceeded our expectations in so many ways.
Our stay at Mara Engai Lodge was AWESOME, their staff's hospitality is just out of this world. Thank you Ben,Derrick,Ali, Mogaka and others for making us feel at home away from home.The travel company went well above and beyond to ensure our experience was incredible at each of the places, with fun details planned for us at the various places. Our local guide was very knowledgeable about organizing our game drives, spotting animals and giving us insight into the local culture.
The food was great,the rooms are to die for but above all their hospitality is what would make me press that REPEAT button. Oh and i cant forget the hot water bottles that warmed our sheets for the nights,thank you for that.
The sundowner was amazing and so was was our bush breakfast.
Thank you Marhaba Holidays for making our experience phenomenal.I cannot recommend this travel company enough.

Arnoldus Kusters   –  
Netherlands NL
Visited: June 2018 Reviewed: Jun 21, 2018

Email Arnoldus Kusters  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable on time and flexible in adapting to changing plans. Able to get good deals!
5/5

Communication was good and personal. Dirrect reaction to requests. Friendly staff.

Mumbua   –  
Kenya KE
Visited: May 2018 Reviewed: Jun 29, 2018

Email Mumbua  |  20-35 years of age  |  Experience level: 2-5 safaris

EPIC!
5/5

Friendly and knowledgeable staff,who prompt and efficient to assist,guide and maintaining comfort while at it.
The high standards of cleanliness in their tour vans is impeccable.
Driver was punctual and very keen on the roads.
At our hotel,every detail of our stay was planned meticulously.
Keep it up Marhaba!
Shukran

Remko   –  
Netherlands NL
Visited: July 2018 Reviewed: Jul 30, 2018

Email Remko  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent and reliable tour operator
5/5

Quick and responsive, efficient handling, reliable service

SRIKANT   –  
Qatar QA
Visited: July 2018 Reviewed: Aug 23, 2018

Email SRIKANT  |  35-50 years of age  |  Experience level: first safari

Excellent tour
5/5

We had a wonderful tour of Kenya. The tour guide Bernard was very knowledgeable and friendly.

Allesandro Misseri   –  
Italy IT
Visited: August 2018 Reviewed: Aug 24, 2018

Email Allesandro Misseri  |  35-50 years of age  |  Experience level: first safari

Always available for any need. Kenya Safari at Masai Mara and lakes Nakuru and Naivasha.
5/5

I was really impressed of the care received during all Week safari tour in Kenya. Felix the manager of the Tour Operator, was in contact with us, a group of 4, during the entire tour by asking if we needed anything and updating us about the schedule. We have been in Masai Mara for 3 nights Where we stayed at Mara Engai Lodge and Entim camp Lodge. Both breathtaking locations where we have had a memorable stay. After we headed to the lakes Nakuru and Naivasha where we have not been disappointed either from the Safari and from accomodation choice. The Cliff at Nakuru is just amazing with luxury tents overlooking the lake. The driver was really professional and was able to let us find all big five. The tour operator has an agreement with Qatar Airways staff for special rates and special care. For the 4 of us was considered one of best trip ever. Thank you Felix and all staff of Marhaba Holidays and my sincere compliments to your organization. Im sure I Will come back and inspire others to contact you for the best Safari Holiday. Ciao
Alessandro Misseri

Valentini   –  
Italy IT
Visited: August 2018 Reviewed: Sep 4, 2018

Email Valentini  |  65+ years of age  |  Experience level: 2-5 safaris

excellent organization, constant attention and assistance for the customer, excellent,
5/5

beautiful and refined hotels excellent food good organization of the games

Sara Al Muhannadi   –  
Qatar QA
Visited: September 2018 Reviewed: Sep 23, 2018

Email Sara Al Muhannadi  |  20-35 years of age  |  Experience level: first safari

The most beautiful and strangest experience
5/5

It was a very nice experience where I met the company through a (musafir ) in Qatar and the company was very cooperative and i did not encounter any problem with them. The selected hotels were according to my request and the driver was helpful, calm .
I love the cooperation of the company with me, where I was communicat with them on a daily ( whatsapp) thay don’t take long time to answer.
My experience with the hotels is very nice but the safari trip is not worth more than 4 days .
The food in each selected hotel was very excellent .

Greetings to all

Johannsen   –  
Denmark DK
Visited: January 2019 Reviewed: Jan 20, 2019

Email Johannsen  |  35-50 years of age  |  Experience level: first safari

Super experience.....
5/5

Everything was to our Best satifaction. The hole trip was totale outstanding

Heather Clarke-Scott   –  
United Arab Emirates AE
Visited: January 2019 Reviewed: Feb 12, 2019

Email Heather Clarke-Scott  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly service with prompt replies for all inquiries.
5/5

Our agent for Marhaba Holidays was Felix, whom I contacted by email regarding options for safari booking in Kenya. He was very patient and prompt to reply to all of my messages, usually within a couple of minutes. Rates quoted were better than those found on online booking sites. The two tented camps we booked were outstanding in terms of service and value for money. Our driver/guide was with us for the duration of the trip for all transfers and game drives. He was experienced, knowledgeable and helpful throughout.

A couple of suggestions for anyone booking any safaris: don’t make assumptions regarding amenities based on those you have experienced in other countries. If you require an air-conditioned vehicle or room, specify. If you require 24 hours of power supply, (many of the luxury tented camps run on generators which operate only for conventional hours, eg after dark until 11:00 pm), coffee and WiFi in your room, specify. None of these things were obstacles for us, but may be for some people.

One of suggestion to facilitate booking with Marhaba Holidays would be to add credit card payments as an option since wire transfers can be quite expensive.

Overall, a great experience and would highly recommend Marhaba Holidays.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 57
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 1
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