Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 57
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 13 Reviews
Tracy khamala   –  
Madagascar MG
Visited: January 2021 Reviewed: Mar 5, 2021

Email Tracy khamala  |  20-35 years of age  |  Experience level: 2-5 safaris

Great adventure
4/5

I was very pleased with the service that I received from marhaba holidays.The trip was amazing and everything was perfect and professional.I highly recommend Marhaba for any organised trip.

Veronique Burki   –  
Switzerland CH
Visited: December 2019 Reviewed: Dec 8, 2019

Email Veronique Burki  |  50-65 years of age  |  Experience level: over 5 safaris

Good experience. Felix, always answer for all questions anytime. He is very disponible.
4/5

The communications were very easy. The safari tours also.
But tell to your customers the kandili camp is not in the national park.
The camp was perfect anyway.

Phillip   –  
Qatar QA
Visited: December 2017 Reviewed: Sep 13, 2019

Email Phillip  |  35-50 years of age  |  Experience level: over 5 safaris

The tour guides are very helpfull and awesome
4/5

Before embarking on this dream safari, all the information and organisation had been extremely good and this was reflected in the actual trip where everything went so smoothly and we could not fault it. The tour guides were very helpful and efficient in their trade.

Thanks so much Felix for interpreting our requirements so well and ensuring that the places we went fulfilled all our ambitions for the trip.k

John Garson   –  
Qatar QA
Visited: August 2019 Reviewed: Sep 10, 2019

Email John Garson  |  20-35 years of age  |  Experience level: 2-5 safaris

The give aways at the end of the trips really meant alot to us.
4/5

It was an incredible trip from start to finish. Felix response time is terrific and i can attest to what majority of clients have reviewed. We saw way more than we expected to see and experienced excellent guiding in beautiful camps. We're already considering another trip to Kenya next year and we will definately go with Marhaba Holidays

Shelton   –  
South Africa ZA
Visited: June 2019 Reviewed: Sep 7, 2019

Email Shelton  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing service it was!!!!!
4/5

Such a great team they have.... our airport transfer was on time.... the Nairobi city tour such an amazing experience..... good job guyz!!!!!

Prathamesh   –  
India IN
Visited: August 2019 Reviewed: Aug 7, 2019

Email Prathamesh  |  20-35 years of age  |  Experience level: over 5 safaris

Quick Response from Team
4/5

We enquired for a half-day tour to Nairobi National Park, and the team was really quick in sending quotes and follow up.

Branio   –  
United Kingdom UK
Visited: June 2019 Reviewed: Jul 9, 2019

Email Branio  |  20-35 years of age  |  Experience level: 2-5 safaris

Masai Mara 2 days trip with a great guide
4/5

The communication between the agency and me was quite difficult and I didn't get much information before the tour took place, for example how to pay, accommodation, what to take, etc. despite asking about this. I booked last minute but these are essential information that should be easily provided. For example I was only told upon arrival that I'm sharing a tent with another person who was snoring all night and our zipper to the bathroom didn't work so we couldn't use it. But all in all I think it was definitely good value for the price and our guide Joshua was a very good and knowledgeable guide so I'd recommend him!

Reply from Marhaba Holidays
Reply from Marhaba Holidays
Posted on Jul 9, 2019

Thanks for taking time to review us.

APOLOGY:
Please accept our sincere apologies for the lack of clarity in our communication leading up to your Safari.

THE CAUSE:
As you confirmed at the last minute (less than 24hrs to the trip) being a joining a safari we did our best to accommodate and confirm this request. Considering that it was prior to your travel date we instructed our driver to collect the payment that would facilitate the trip.

WAY FORWARD: 
As most of our previous clients have noted our turn around time has always been to the point. We have however noted your concern to improve accordingly.

Geert Beleen   –  
Belgium BE
Visited: June 2019 Reviewed: Jul 6, 2019

Email Geert Beleen  |  35-50 years of age  |  Experience level: 2-5 safaris

Very accommodating
4/5

These guys are very helpful. My holiday was of to a bad start but they helped me to make it to our lodge in order to have a great safari. The communication was prompt and clear.
The tour/safari, even though a bit early in the season, was superb with a guide who was both friendly and knowledgeable.

Tarun Mathur   –  
India IN
Visited: May 2019 Reviewed: Jun 7, 2019

Email Tarun Mathur  |  20-35 years of age  |  Experience level: first safari

Good
4/5

Felix has an amazing response time. these guys are good.

Tom Wangerud   –  
Norway NO
Visited: January 2019 Reviewed: Feb 7, 2019

Email Tom Wangerud  |  50-65 years of age  |  Experience level: 2-5 safaris

Good and professional service.
4/5

We have had a long process choosing our favourite vacation in Africa. Marhaba Holidays provided excellent service all the way. They helped us find the best locations, prices and local flights. Lot's of good advice, great flexibilty and a friendly tone all the way. Malingu Felix did a very good job for us, thank you very much!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 57
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 1
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