Reviews

Sort By: Date Most Helpful 11-20 of 151 Reviews
Eva   –  
Sweden SE
Visited: May 2019 Reviewed: May 16, 2019

Email Eva  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional and easy going tour of Ngorongoro
5/5

It was easy to book a tour, even though we needed some modification to the itinerary initially suggested, and the price was more than fair. We had a great time in Ngorongoro and many thanks to Jacob and crew for it.

Sheena   –  
United States US
Visited: May 2019 Reviewed: Jun 4, 2019

Email Sheena  |  20-35 years of age  |  Experience level: first safari

Wonderful service! Would recommend Smile With Us Tours, to any one looking for a Safari experience!
5/5

We were not quite sure what to expect, as this was our first safari experience but Smile With Us Tours eased any apprehension we had. Jacob was very timely in responses and answered all of our questions. The price was reasonable and the service was very professional. We did a tour in Mikumi and Selous with Matata, who was an excellent guide! He was not only knowledgable but also very passionate, which really added to our overall experience. He went out of his way to make sure we saw any and all animals possible, e.g. giraffes, hippos, elephants, zebras, hyenas, baboons, crocodiles, lions, elusive serval cats ect. We even saw a leopard kill but missed seeing the leopard. All of the people we met along the way were very welcoming and we are so grateful to have had this experience. We definitely recommend this company to any future safari goers!

Natalya   –  
Ukraine UA
Visited: June 2019 Reviewed: Sep 25, 2019

Email Natalya  |  35-50 years of age  |  Experience level: first safari

Canceled tour
5/5

We booked the tour and made the full prepayment but had to cancel the trip to Tanzania because of the family reasons. The company "Smile with us" fully reimbursed our expenses as it was agreed and described in the terms of conditions. They were all the time online and responsive to the different requests. I trust this company because in addition to the professional tour's arrangements they were fully committed to send the prepayment back. Good service and smart work with the customers.

Ondrej   –  
Czech Republic CZ
Visited: February 2020 Reviewed: Feb 26, 2020

Email Ondrej  |  20-35 years of age  |  Experience level: first safari

Splendid time with Smile with us Africa!
5/5

My family and I booked a 2 day Mikumi safari trip with Smile with us in February 2020.
Our guide (Zack) was really helpful, knowledgable, always minding the comfort of all family members and all-around great companion on our trip.
We saw many animals in just two days game drive, including a sighting of lions walking just past our car and resting in its shade.
The accommodation was nice and cozy with great staff and good meals.
Overall this was a great experience and I highly recommend Smile with us Africa tour to everyone!

Anouk   –  
Germany DE
Visited: February 2020 Reviewed: Mar 13, 2020

Email Anouk  |  under20 years of age  |  Experience level: first safari

Great Adventure
5/5

We booked a 3-day safari to Selous. The communication was very good. Since it was our first Safari, we had a lot of questions and Jacob, who organized everything, replied very quickly.

Our driver/ guide Kassimu was very reliable and picked us up on time. He had very good knowledge about flaura and fauna and was very professional and friendly during the whole safari. We were lucky to see all the animals we wanted to see (incl. lion, giraffe, zebra, elephant, hippo etc.). The lodge (Africa Safari Camp) was very nice and clean!

On our way back to the ferry, the driver made sure we arrived safely. We had a very good first experience and can only recommend Smile with us tours in Africa.

Yuki   –  
Japan JP
Visited: February 2020 Reviewed: Mar 15, 2020

Email Yuki  |  35-50 years of age  |  Experience level: first safari

Amazing adventure
5/5

We participated 4 Days mid range safari Tarangire np, Serengeti and Ngorongoro crater.
Jacob, the operator of Smile with us tours in Africa, communicated sincerely and speedily from the e-mail inquiry stage, so I was able to leave it with confidence. During our stay in Arusha, he picked us up on time, so that his behavior was perfect.
The tour was guided by Freddy. He is a very experienced and dependable guide, he discovered animals from a great distance and knew how to move, so we were able to see animals more and closer than any other tour company.
In addition, we stayed at the hotels prepared by Smile with us tours in Africa for three nights, all the hotels were well-cleaned, sophisticated,and the staff were friendly. We asked with other tour companies in advance, but we believe that the quality of the accommodation was best provided by Smile with us tours in Africa.
From the above, I think that it is absolutely advantageous if we can get that service at the price we paid. I would like to ask Smile with us tours in Africa again if I have the opportunity!

Nora el Jebli   –  
Netherlands NL
Visited: February 2021 Reviewed: Feb 22, 2021

Email Nora el Jebli  |  35-50 years of age  |  Experience level: first safari

Unforgettable experience in a lifetime
5/5

We had booked a safari to Selous. It was the best experience we had in our life. It was beyond our expectations.

Starting from quotation until the end, everything was clear. Jacob informed us about everything and helped us with getting a pcr test in Dar Essalaam.

The accommodation, jeep, driver/guide (Hassan) and food were well organized, clean and good. No hidden costs or disappointments.

We truly recommend everyone to book with Smiles with us Tours.

Zhenya   –  
Russia RU
Visited: February 2021 Reviewed: Mar 9, 2021

Email Zhenya  |  35-50 years of age  |  Experience level: 2-5 safaris

Super
5/5

Hardly recommend this company, we had great time! Saw all animals, all was amazing!

Romy & Todd   –  
United States US
Visited: June 2021 Reviewed: Jun 15, 2021

Email Romy & Todd  |  35-50 years of age  |  Experience level: first safari

Excellent experience, knowledgeable and friendly
5/5

Jacob and Freddy have been terrific! From the beginning Jacob was prompt in accommodating and developing an itinerary that worked for our group. He went above and beyond to schedule our COVID19 testing with a local doctor before our departure.

Freddy was our safari guide and driver and was with us during the entire stay. He understood what animals we wished to see and worked hard to spot them. He was great company and very knowledgeable about the culture, animals, plants and may other questions we asked during our trip together.

We highly recommend using Smile with us travel and would use them again.

Jordan   –  
United States US
Visited: June 2021 Reviewed: Jun 15, 2021

Email Jordan  |  35-50 years of age  |  Experience level: first safari

Freddy was excellent, knowledgeable, patient and makes the experience fun.
5/5

Great price, great communication from the beginning which really put us at ease. And questions were answered promptly and any problems we had were resolved and talked through. We would do another trip again through Jacob as he made the whole process great and Freddy was an excellent driver and guide.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 151
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 1
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