Reviews

Sort By: Date Most Helpful Rating 21-30 of 160 Reviews
Daria   –  
Russia RU
Visited: January 2019 Reviewed: Feb 25, 2019

Email Daria

Great communications and awesome guides
5/5

Everything was great! Jacob is available almost 24/7, always replying very quickly, describing fully all available options and giving advice. And the price is very good comparing to other companies.

Jeeps are in a good condition. Guides are excellent. Special thanks to Matata - he is simply the best!

Dorothea B   –  
Germany DE
Visited: February 2019 Reviewed: Mar 12, 2019

Email Dorothea B  |  20-35 years of age  |  Experience level: first safari

Amazing Safari - worth every cent
5/5

I can highly recommend doing a safari with „smile with us in Africa“. The communication before arrival was smooth. They were very helpful and flexible.
During our safari we experienced some extraordinary sceneries. Lake manyara, Serengeti and ngorogoro are very different and have a great variety of animals and nature. Also our driver did a very great job in getting us close to the animals.
The accommodations in which we stayed were very comfortable and cozy. The service of the lodges was extraordinary - staff was very friendly and thoughtful.
We can definitely recommend the 4days trip! The service we received was above our expectations and worth every cent!

Gleicon Oliveira   –  
Brazil BR
Visited: March 2019 Reviewed: Mar 14, 2019

Email Gleicon Oliveira  |  35-50 years of age  |  Experience level: 2-5 safaris

NO WORDS TO DESCRIBE SUCH ATTENTION!!
5/5

We spent a great time with Smile With Us Tours in África!! We did a one day tour to Kilimanjaro and we had a wonderful time. Since the beginning, the communication with Jacob, the owner, was amazing. He was so attentious and efficient. We made a bank transfer one month before and paid the rest amount in person. Everithing worked perfectly. The day before the trip, he went with the guide Chafii to the hotel to a quick briefing about it. The trip day, the driver picked us up at the hotel and we went all together to Kilimanjaro National Park. Jacob himself, did the hiking with us. He is the kindest person on this planet!! We could see how passionate about his country and about África he is. In the end, we contracted his service to transfer us to the airport, and he gave us a special discount. So, if you need to visit the area for Safaris or Hikings, you should do it with them. HIGHLY RECOMMENDED!!

James Karam   –  
Tanzania TZ
Visited: January 2019 Reviewed: Mar 22, 2019

Email James Karam  |  35-50 years of age  |  Experience level: first safari

Smile tours is a strong company. I highly recommend them for any kind of safari.
5/5

My experience with Smile tours was awesome, the guide was very supportive with excellent communications skills. They organized two safari for us. After a long tour in Manyara, Serengeti and Ngorongoro, we relaxed in an amazing waters in "kikuletwa" hot springs - not hot like expectations but warm, which was okay. We enjoyed the food which was very tasty and drinks with cheap price. We thank you Smile with us tours and the team for preparing this amazing safari for us, we will definitely use your services again.

Ted O'Donovan   –  
Tanzania TZ
Visited: January 2019 Reviewed: Apr 14, 2019

Email Ted O'Donovan  |  35-50 years of age  |  Experience level: first safari

Great tour with a great guide!
5/5

Overall it was a five star safari. We didn't really know what to expect. I've lived in Tanzania for three years, but this was my first safari. I don't know what I was waiting for! We saw all the big animals. I don't know why, but I really wanted to see hyenas and was not disappointed. Be sure to check out Smile With Us tours!

Christopher and Mona   –  
United States US
Visited: March 2019 Reviewed: May 3, 2019

Email Christopher and Mona  |  35-50 years of age  |  Experience level: first safari

Amazing and cost effective
5/5

We had a wonderful safari experience using this company. They know the Serengeti like it was their home. Also, they were sensitive to your dietary requirements. We had the greatest tour guide, his name was Freddie, he took the best routes to get to the Serengeti and stopped wherever we wanted. I recommend this company, it's worth the money.

Eva   –  
Sweden SE
Visited: May 2019 Reviewed: May 16, 2019

Email Eva  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional and easy going tour of Ngorongoro
5/5

It was easy to book a tour, even though we needed some modification to the itinerary initially suggested, and the price was more than fair. We had a great time in Ngorongoro and many thanks to Jacob and crew for it.

Sheena   –  
United States US
Visited: May 2019 Reviewed: Jun 4, 2019

Email Sheena  |  20-35 years of age  |  Experience level: first safari

Wonderful service! Would recommend Smile With Us Tours, to any one looking for a Safari experience!
5/5

We were not quite sure what to expect, as this was our first safari experience but Smile With Us Tours eased any apprehension we had. Jacob was very timely in responses and answered all of our questions. The price was reasonable and the service was very professional. We did a tour in Mikumi and Selous with Matata, who was an excellent guide! He was not only knowledgable but also very passionate, which really added to our overall experience. He went out of his way to make sure we saw any and all animals possible, e.g. giraffes, hippos, elephants, zebras, hyenas, baboons, crocodiles, lions, elusive serval cats ect. We even saw a leopard kill but missed seeing the leopard. All of the people we met along the way were very welcoming and we are so grateful to have had this experience. We definitely recommend this company to any future safari goers!

Edlenor   –  
United Arab Emirates AE
Visited: June 2019 Reviewed: Jun 9, 2019

Email Edlenor  |  35-50 years of age  |  Experience level: first safari

Highly Recommendable!
5/5

Smile with us Tours is highly recommendable. Excellent service.

Jacob is available 24/7. He is really accommodating to all our queries. And we even requested to help us for booking our ferry ticket without any additional charge for the service.

Matata (our guide) is so good. He take care of us during our 3 days Safari in Selous Game Reserve.

Two Thumbs up

Roisin   –  
Ireland IE
Visited: June 2019 Reviewed: Jun 9, 2019

Email Roisin  |  20-35 years of age  |  Experience level: first safari

A fantastic experience!
5/5

Excellent communication and easy booking process. Our trip to Selous Game Reserve definately lived up to our expectations. Our tour guide Mudy was fantastic! So helpful and kind. Always willing to go the extra mile so we got the best experience possible! We stayed in Africa safari camp which was fantastic. Food and accommodation was excellent. Thank you for a wonderful trip, one that we will never forget!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 151
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 1
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