Reviews

Sort By: Date Most Helpful 41-50 of 151 Reviews
Mike   –  
United States US
Visited: September 2019 Reviewed: Sep 11, 2019

Email Mike  |  35-50 years of age  |  Experience level: first safari

Great experience and value
5/5

Expectations were met, had a great time, great value and communication

Katia   –  
France FR
Visited: August 2019 Reviewed: Sep 22, 2019

Email Katia  |  20-35 years of age  |  Experience level: first safari

Very good experience !
5/5

Great experience,
Nice guide and driver
Really good accomodation
I recommend thaïs agence at 100% !!
Thank you smile with us tour un africa

Giulia   –  
Italy IT
Visited: August 2019 Reviewed: Sep 24, 2019

Email Giulia  |  20-35 years of age  |  Experience level: first safari

Awesome experience
5/5

We did an amazing 3nights-4days safari in August in NgoroNgoro conservation area and Serengeti National Park. All our expectations have been exceeded. Jacob answered to all our requests doing his best even if we booked few weeks before departure. Our itinerary was pretty tough as we asked to go to the northern Serengeti to see the migration. Our guide Mike was very experienced and professional that drove us just in Front of Mara river to enjoy the crossing and throug hidden spots to see as many animals as possible. Accomodations were great and confortable, we spent 2 nights in a tented camp in central serengeti and 1 night in a mobile camp in the northern serengeti. Great food and amazing service in both of them. We were overall 100% satisfied, i would recommend to ask for Mike as guide and try to stay closer to the river if you wanna see the migration because our tented camp was quite far from It.

Natalya   –  
Ukraine UA
Visited: June 2019 Reviewed: Sep 25, 2019

Email Natalya  |  35-50 years of age  |  Experience level: first safari

Canceled tour
5/5

We booked the tour and made the full prepayment but had to cancel the trip to Tanzania because of the family reasons. The company "Smile with us" fully reimbursed our expenses as it was agreed and described in the terms of conditions. They were all the time online and responsive to the different requests. I trust this company because in addition to the professional tour's arrangements they were fully committed to send the prepayment back. Good service and smart work with the customers.

Kevin   –  
United States US
Visited: October 2019 Reviewed: Oct 15, 2019

Email Kevin  |  20-35 years of age  |  Experience level: first safari

Amazing Safari and Excellent Service
5/5

Our safari experience was amazing from start to finish. Of course the animals are great, but the service is what set it apart. We had some pretty unlucky travel getting to Africa. We had 19 hours of flight delays...and when we finally made it...our bags did not. The team helped to adjust our safari to work with our new arrival time and made many calls to the airlines to help arrange our bags making out to the park and into our rooms. Jacob and our guide Muddy were such a help making our stressful travel better and making the safari enjoyable.

Once we got going, the safari was awesome. Our guide Muddy had great knowledge of the park and knew good spots to go see many animals. He was also very knowledgable on all the animals we saw and taught us many interesting facts that I never knew. We got to see all the normal animals and got to see very cool lion experiences every day. Got to see so many cool things throughout the trip.

Aside from the game drives, we also got to see some cool cultural things. Visiting the Masai camp was very interesting and we also enjoyed the bush walking tour. Got to learn about local people and how they have survived and thrived here for many years. Muddy was also very accommodating while we drove around. Some of my friends saw baskets on the side of the road they were interested in and he helped to get them. Muddy also helped go to the airport and work out some refunds for us for all our troubles and also helped get us onto the ferry to Zanzibar at the end of our trip. We really enjoyed every part of the trip. Would definately recommend friends to Smile with Us if they are coming to Africa. Great value, great service and amazing sites. Thanks for the great safari!

Denisa   –  
United Kingdom UK
Visited: October 2019 Reviewed: Oct 28, 2019

Email Denisa  |  20-35 years of age  |  Experience level: first safari

Having a great time in Tanzania thanks to Smile with Us.
5/5

In the beginning, I had a few questions about our safari. I was very pleased with quick and fulfilling answers from Jacob.
We were picked at the airport and start the route to Mikumi. We spent a half-day in the park and saw many animals. next day on the long way to Selous, we could observe the real life of Tanzanian people and we found very interesting. The third day we spent looking for more animals in the Selous game reserve and we were quite successful. Our driver Hassan was very friendly and knew these parks very well. Thanks to him was our safari trip an unforgettable experience. Unfortunately, we cancelled the boat safari and bushwalk because of the heavy rain, but anyway we had a great time during this little adventure. Both camps provided us with nice accommodation and surprised me with their pleasing approach to accommodate my (vegan) diet needs (thanks to Jacob´s involvement).
Thanks to Smile with Us my safari dream came true and we would definitely book a safari with them again and recommend them to our friends and family.

Dmitriy   –  
Russia RU
Visited: November 2019 Reviewed: Dec 2, 2019

Email Dmitriy  |  20-35 years of age  |  Experience level: first safari

Amazing Selous park!
5/5

We took a two-day tour to the Park Village (not far from Dar-es-Salaam). It was a delightful journey!
Now in order. The tour we booked on WhatsApp. Manager Jacob answered all questions, advised how best to conduct the tour. You can write to him all your wishes and be sure that you will choose the right price and duration of the tour. After booking the tour, we agreed to meet with the guide before the Safari. Our guide Matata came to us. Very charming and sociable person. With him we discussed once again the route, asked our questions and got answers to everything. You can pay him immediately or agree to pay directly on the Safari, if you are afraid that you will be deceived. The next day we were provided with a large land rover. There were four of us, and each had a seat by the window. There were no problems with viewing the Safari. The price of the Safari includes everything. Food, water, accommodation for the duration of the trip. Nothing to worry about. on arrival to the Park we were settled in simple houses, without frills. There was hot water, Wi-Fi, a big bed. The food was delicious and plenty. All the staff in the camp are friendly.
Now about the Safari itself. Spent 1,200 dollars on 4ykh and nor breath not regret! This is what you need to visit Africa for. Matata drove us all 2 days from morning to evening. We looked at almost all animals (lions, elephants, giraffes, antelopes, crocodiles, hippos). The mass of impressions. The guide will tell you absolutely about any animal here. He knows the parks, he knows where to find the animals, how to behave towards them. With this guide we felt completely safe. Many thanks to him!
Be ready to drive around the Savannah all day. Physically, it's not easy.

Chirag   –  
United States US
Visited: September 2019 Reviewed: Dec 25, 2019

Email Chirag  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing tour of amazing Tanzania!
5/5

We had a group of five people taken on an amazing tour of the southern part of Tanzania. We were able to witness countless animals of all different types with the expertise of Muddy as our guide. We felt very safe on the tour with him. We also had amazing meals at the lodges selected for us with the tour. I will never forget this amazing moment in my life. Thank you to Jacob, Muddy, and the rest of the tour company!

Jing   –  
United Kingdom UK
Visited: December 2019 Reviewed: Jan 1, 2020

Email Jing  |  20-35 years of age  |  Experience level: first safari

All you need from a safari operator, excellent communication, flexible and attentive.
5/5

All you need from a safari operator, excellent communication, flexible and attentive.

We had a great time with Smilewithus. Jacob helped customise our itinerary to what we needed. Very flexible in our request. Hasan is such a good driver. We went off track in Selous and it is a truely amazing experience. I would highly recommend them.

Ronnie   –  
United Kingdom UK
Visited: August 2019 Reviewed: Jan 4, 2020

Email Ronnie  |  35-50 years of age  |  Experience level: first safari

Brilliant service
5/5

Me and my family got picked up on time, arriving from Manchester. After a long flight felt safe and relaxed. They are very professional always there to help. Affordable prices, they will do anything you ask at any time . I would definitely use them again .

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 151
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 1
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