SMILE WITH US TOURS IN AFRICA 2024
Smile With Us Tours In Africa
- Located In:
- Size:
- 5-10 employees (Founded in 2017)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $200 to $490 per person per day (USD, excl. int'l flights)
Reviews
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Email Mike | 35-50 years of age | Experience level: first safari
Great experience and value
Expectations were met, had a great time, great value and communication
Email Abby | 20-35 years of age | Experience level: first safari
Definitely unexpected trip
It was a good unplanned safari and Smile with us travel and tours made it more special. They are very accomodating and manage to book my safari even in a short notice of time. I got the itinerary that i wanted with so much reasonable price, plus my safari tour guide Matata was so patient to drive the whole day to maximize my safari experience and didnt stop seaching for lions and we succeed
TH
Email Akira | 20-35 years of age | Experience level: first safari
First time safari with unsatisfy opertator
We choosed smile with us tour for our tour operator in Tanzania. We felt that Jacob was very active on the communication for planning of the tour and accommodation. On the first day he picked us up late 1 hour and said that our guide will be changed without informing us the reason. We knew later that our guide has just been contacted that morning! Since there has been a change in guide and car and also the poor operation of smile with us tour on the reservation and permit to go to each national park, we spent more than 1.30 hour at each gates (i.e. serengeti and ngorongoro). The worst is that we didn't do the game drive as we spent too much time dealing with all these problems which should not exist if the tour operator is professional enough. Our iternerary was ruined. Our guide tried to manage all problems and planned new itenerary. We felt that this tour operator is very unprofessional.
Reply from Smile With Us Tours In Africa
Posted on Nov 25, 2019Thank you very much for your review. I explained to you the whole situation happened in both areas. Every guide in my company used to maintain his vehicle for control purposes.That day all my guides were busy with the different safaris. The guide who was supposed to go with you her wife was in hospital waiting to deliver, and she was in the critical condition, so we allowed him to take care of her wife, then his car was also packed.We decided to use another vehicle and driver from my best friend's company.We did that because we thought he was much familiar with a vehicle and will deliver a nice service to our clients. We processed all the payment for safari some days before,everything was arranged accordingly but the mistake caused with delay on changing the vehicle detail in national parks systems by national parks officers even though we normally do this successfully without any delay. We contacted all gates and they made it possible though it took some time. We understand this guide is real professional but in this situation he also thought he could manage the situation with own unfortunately he did not. I understand this has disappointed you as other customer could be. I Apologize on behalf of my company and i promise this will never happen again. Thank you for understanding.
FR
Email Rémi | 50-65 years of age | Experience level: first safari
Very good experience
We spent a very good day with a visit to a Masai village. Our Masai guide was very intersting and very kind. We had a picnic to a very nice place, a little far away.
Jacob is very professional and accomodating.
CH
Email Sandra & Titouan | 20-35 years of age | Experience level: first safari
4 Days Safari (Mikumi & Selous)
We want on a 4 Days Safari and it was simply the best experience we ever had!!! Jacob was really convenient, reliable and always reachable which helped us a lot to organise the trip! Our driver Henri was a wonderful guide and an excellent driver! The accommodations were really confortable! In one word: magical! We had the most of our time, beyond our expectations ! Thank you Smile :)
Email Caroline | 50-65 years of age | Experience level: first safari
Kilimanjaro and Safari
From beginning to end there is nothing I can fault with the 6 day Kili climb and 4 days Safari. The teams, guides, porters all totally professional and knowledgable in their areas of expertise. Totally recommend Smile without any shadow of a doubt
NL
Email Koen and Nikki | 20-35 years of age | Experience level: first safari
This man saved our safari
After we were swindled by another tour operator Jakob stepped up and saved our safari for us. Even though this had to be arranged at the very last minute, everything was great! We had a fantastic five day safari with excellent car, driver, cook and lodging. All in all a very good experience and we recommend everyone to book their safari with Smile tours.
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Email Farhan | 20-35 years of age | Experience level: first safari
One of the most incredible experiences of my life with the absolute BEST tour guides!!!
This Safari tour was hands down one of the most spectacular trips I have ever experienced and this is entirely due to the effort put in by Smile With Us Tours. Right from the initial booking, through information for planning, pick up from the airport, the game drives, lodging, food, and everything in between, the tour operators were nothing short of incredible!!
We booked a 5 day Safari trip starting at the end of May and covering Tarangire, Serengeti, and Ngorongoro. Our guide Eidi was without a doubt one of the best guides you could ever ask for. Extremely knowledgeable about every single question we asked, as well as exactly where to see the animals, and most importantly extremely fun guy to just hang around with! He made the five days go by in a flash and we never once had a dull moment, seeing Lions, Leopards, Cheeta, Buffalo, Hippo, Vultures, Hyena, Elephants, Giraffe, and so much more. You name it, Eidi knew where to find it! HIGHLY HIGHLY recommend getting him as your guide. He knows exactly what he is doing and knows how to have a lot of fun all the while doing it! :)
Similarly, our chef Mataio was one of the best cooks I have ever seen in my life and is also an extremely upbeat and fun guy! He took care of us so well that I actually think I ate better while on the safari in the middle of the Serengeti than when I do at home...The food was absolutely fantastic and by the end our whole truck had named him "Mr Delicious". He definitely lives up to that name and you can not possibly have a bad meal experience if he is your chef. Do not go with anyone else for your tour other than Mataio!
On this trip we got to see more than I ever could have asked for and because of Eidi and Mataio the trip was so much more fun that I ever could have imagined. I cannot recommend this tour group enough and especially these two guides specifically.
Thank you Smile With Us tours for being a part of the most memorable experience of my life! If I could do it all again I wouldn’t change a single thing! You are exceptional!
RO
Email Petru | 20-35 years of age | Experience level: first safari
Kilimanjaro and Safari
Just finished my Kilimanjaro 6 days hike through the Machame route + 4 days of safari with Smile with us tours in Africa.
Have to say, was not expecting the level of professionalism and dedication of the team to meet all our needs and demands.
Food was excellent, crew was experienced, in both instances (hike & safari) 7+ years of experience, some even 15 years experience!
I personally felt I was in good hands all the time, safe and well informed about all that was happening.
Have nothing to say against, professional team, recommend!
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Email Colby | 20-35 years of age | Experience level: first safari
Very organized from start to finish
Had a terrific time doing the Mikumi and Selous 4 day safari. Great communication. Would highly recommend.