Reviews

Sort By: Date Most Helpful 11-20 of 40 Reviews
Daniel   –  
Australia AU
Visited: August 2019 Reviewed: Aug 25, 2019

Email Daniel

Excellent operators; would highly recommend
5/5

Claws of Africa provided a very smooth and professional service throughout our journey through Tanzania this month. Prior to the trip, the communication was clear and detailed for us to provide payment, our preferences and confirm the entire trip. I would highly recommend the team.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 31, 2022

We always try our best to make every safari simple, enjoyable and friendly to our clients so as they can enjoy whatbthey have paid for, to the maximum! We thank you for taking you time and write this fundermental review.
You are warmly welcome to Tanzania at your wish we will be so happy to serve you in the future thank you so much!


Regarding; customer services assistant manager.

Sylvaine   –  
United Kingdom UK
Visited: September 2019 Reviewed: Sep 30, 2019

Email Sylvaine  |  20-35 years of age  |  Experience level: first safari

Great 4-day camping safari!
5/5

Claws of Africa had been recommended to me by another reputable safari company, so I could organise a 4-day camping safari to the Serengeti. They were $200 cheaper (per person) than other companies so we decided to go for it - and it did not disappoint! :)

Our driver/guide was great: my bf and him shared a passion for birds which meant we were constantly on the lookout! The food was good, and there was always more than we could eat. With unlimited water available, it meant we had no extra charge whatsoever during the trip. The campsites are basic but have the amenities needed, and those mattresses in the tent mean sleeping was really comfortable!

Overall a very positive experience, from the booking until our drop-off to the airport (exactly on time!). I highly recommend!

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 31, 2022

It is so great for us just to hear it from you! We thank you so much that you had a safari with us and we thank you because you trusted us!
We welcome you back at any time so as we can prepare other amazing trips for you.


Regarding; customer services assistant manager.

Pennina   –  
Italy IT
Visited: October 2019 Reviewed: Nov 5, 2019

Email Pennina  |  Experience level: first safari

Rongai route trek and safari
5/5

My friend and I Planed the safari of our dream . Fatuma was absolutely amazing in helping us get the trip set up exactly how we wanted and it was a dream come true. Our trekking guides, Bernard and Said made the hike a ton of fun and were super motivating the entire time. Their whole crew was nothing short of perfect. I couldn’t have asked for a better trekking crew to be on that journey with!
After the trek we went on a safari journey through Tarangire National Park, Serengeti National Park and the Ngorongoro Crater Conservation Area. The team are really took in to consideration what we wanted to see and what we liked to eat. Our guide Dickson made sure we saw as many of our favorite animals as possible and helped to find the animals that had babies with them because he knew we enjoyed seeing them. Our chief, Magoma’s cooking was among the best of the best. Everything was delicious and flavorful.
I can’t recommend this adventure enough and Claws of Africa made everything seamless for us.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 30, 2022

It is our pleasure that you enjoyed the trip with us! thank you so much because you chose us to prepare for you your African wildlife and mountain trekking experience.


Regarding; customer services assistant manager.

Filipa Queirós   –  
Portugal PT
Visited: October 2019 Reviewed: Nov 17, 2019

Email Filipa Queirós  |  20-35 years of age  |  Experience level: first safari

Dream Trip
5/5

It all started when I decided to make my dream come true and thankfully I decided to do it with CLAWS OF AFRICA.
I did a 4 day and 3 night tent safari and it was wonderful.
Without our guide Emanuel nothing would be possible because besides having the same passion that we for the animals still had an enormous patience to stop whenever we asked to observe the animals.
The cook who was always with us never missed anything and Pasco's food is wonderful.
I am sorry I did not stay more days because I found everything wonderful but I hope one day come back.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 30, 2022

It happens that sometimes you do not want to leave just because of the enjoyment that you get from the natural environment and wildlife experience, We thank you so much for the good review.

You are welcome again we will be so happy to arrange another great safari for you for more and great experience that will take your breath away!
Regarding; Customer services assistant manager.

Sara   –  
Portugal PT
Visited: November 2019 Reviewed: Nov 18, 2019

Email Sara  |  20-35 years of age  |  Experience level: first safari

4 Days safari
5/5

We were a group of 5 people and we did a 4 day and 3 night tent safari through Lake Manyara, Serengueti and Ngorongoro. We chose Claws of Africa after Fatuma was very friendly and kind. During safari everything went well. Our guide Dickson its was very friendly and did everything for us to see as many animals as possible. Also our cooker, Pascal, it was very nice and funny and did very delicious food.

I recommend "Claws of Africa" and also the camping experience for people that would like to have an experience closer to the wild life.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 30, 2022

We kindly thank you so much for the great review you wrote to us! as a company, we love you so much.
Thank you so much and we welcome you again at any time that you can have another an amazing trip with us!

Regarding;customer services assistant manager.

Hassan S   –  
Canada CA
Visited: December 2019 Reviewed: Jan 19, 2020

Email Hassan S  |  20-35 years of age  |  Experience level: first safari

Honeymoon of a lifetime thanks to Claws!
5/5

My wife Ashley and I set off on the safari tour of a lifetime for our honeymoon. We were picked up at our first hotel in the morning and met our driver for the safari, James. He picked us up in a Toyota Land Cruiser, it was clean and he came packing a refrigerated cooler full of water for our use whenever we needed it. We set off for Lake Manyara and he stopped along the way to buy us some red bananas, out of his own money, for us to try. We got into the park pretty early and, just like a normal person would on day 1 of their first safari, we wanted to stop for every animal. Every animal we saw, James explained any information we had about it, we were amazed that he knew so much. He had a big packed lunch for us to eat at the special look off picnic area. We are not big bird people but he still had info about each as we sat and ate lunch. We set a goal at lunch to see some elephants, after lunch we drove to find them. He spotted tracks off the path and said “they are close”. He saw them through the bushes and we waited for a bit. They then started walking directly towards us and right beside the vehicle allowing for some amazing pictures and even better memories.

At Ngorongoro Crater, We left our lodge to see that the vehicle had been cleaned inside and out and fridge re-packed. On the way into the crater James explained about his life, family, education and his job. I honestly will remember this probably as much as I do the safari. We saw so many animals here and also saw one of our biggest highlights, a pride of lions taking turns feeding on a very recently killed buffalo. James explained how they would have taken it down and how they decide who eats first and when. We completed the big 5 in the Crater on this day to our delight.

We headed to the Serengeti for our first of 2 days. We wish we could have spent 2 weeks here but honestly, James showed us all we needed to see in 2 days. We had very good positioning for cheetahs, leopards, hippos, elephants, giraffes, hyenas, male and female lions. We also had many great views of the Great Migration. Many times James would suggest areas to visit but he kept saying “its your safari, we will stop whenever you want”. Each morning we had a clean vehicle to get into as it was very muddy and there was a lot of dust each day.

I highly recommend Claws of Africa and James for your trip in Tanzania ☺

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 30, 2022

It is a fascinating review ever, Great with full of experience gained during the trip
Thank you so much for writing us such a fantastic review that we deserved from you it makes us keep it up and do our best to make all our clients happy! It was joyous to have you.

You are welcome once again in our beloved company.

Regarding;customer services assistant manager.

Sonja and Ruben Hallmann   –  
Germany DE
Visited: March 2020 Reviewed: Mar 22, 2020

Email Sonja and Ruben Hallmann  |  50-65 years of age  |  Experience level: first safari

life time expierience, I will never forget
5/5

In March 2020 we drove with Claws of Africa for 5 days with the guide Emanuel to Tarangire, the Serengeti and the Ngorongoro crater. It was fantastic. Everything was just wonderful. We had really impressive days. Emanuel is a very good and experienced guide. He showed us all the animals, he always had a good nose where the animals sit. The rainy season started and sometimes it was really not easy to drive through the muddy paths, but Emanuel did everything with patience and safety. At breakfast, lunchtime and in the evening we were always cooked by Tespo with a three-course menu. It was a mystery to me where he always took food from, after all, we always had it with us in the car, but he cooked it delicious in no time and we were served like royalty. We decided on a cheap tour with simple accommodation and mostly in a self-made tent. But that was also very comfortable, soft mattresses on camp beds and at night we heard the lions or the buffalos smacking grass next to us. I wasn't aware of how beautiful the landscape with the thousands of animals is, sometimes I had to pinch myself to realize that everything I saw with my eyes was really true. Everyone should go on a trip like this once in a lifetime. You will never forget it. A thousand thanks to Claws of Africa

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 29, 2022

It makes us so happy and keep on providing good services to our level best especially when we hear from our beloved clients on the experience they got with us thank you so much for writing this good review to Claws Of Africa. You were and you are still the best and worthy to us.

Thank you so much and we welcome you again at any time that you can have another an amazing trip with us!

Regarding;customer services assistant manager.

Patricia and Viktor   –  
Germany DE
Visited: March 2020 Reviewed: Mar 24, 2020

Email Patricia and Viktor  |  50-65 years of age  |  Experience level: first safari

A dream came true
5/5

I did the trip in March 2020 together with my son and a friend and her son. There were no other people on the group. Fatuma was excellent organizing everything in advance. All emails were answered within 24 hours and everything was organized very well. One day before we started they came to the hotel to talk about the tour and the plans in detail. Our driver Emanuelle was always in a good mood, always in touch with other drivers so we did not miss one lion and an excellent driver. He speaks very well English, so communication was very easy. I think we were also lucky with our cook Pasco. We were always served a three course dinner and a delicious breakfast with fresh fruit, pancake and drinks. Lunch was sometimes a pick nick and sometimes served in the camp. His fried bananas are the best I have ever tried!!!!
We slept in tents with camp beds which are more comfortable then I expected :-)
After all we had a five days safari me and my son will never forget. Thanks to Claws of Africa!

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 29, 2022

we thank you so much for your kindness and a nice review on our company this means a lot to us as far as the trip concerned, providing the best trip to our customers is our priority we are glad that you enjoyed safari with us !
Thank you indeed and also We welcome you again


Regarding;customer services assistant manager.

Kathy and Ivo   –  
Czech Republic CZ
Visited: August 2020 Reviewed: Jan 1, 2021

Email Kathy and Ivo  |  50-65 years of age  |  Experience level: first safari

Pleasant experience in all directions.
5/5

Thank you for the excellent processing of our holiday. Everything we agreed on was fulfilled by the claws of Africa. Guide Emanuel and Mr. Amos were very friendly. A fantastic and unforgettable experience for us. We are happy to share pleasant experiences with the Claws of Africa service with our friends.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 29, 2022

Thank you so much for writing a review to us that shows how you were happy and delighted with our services we provided to you. As a company we real appreciate it and thank you in advance for taking your time to show us your happiness

I would kindly welcome you once again at any time

Regarding;customer services assistant manager.

Oana Ghervan   –  
Romania RO
Visited: May 2021 Reviewed: Jun 7, 2021

Email Oana Ghervan  |  35-50 years of age  |  Experience level: first safari

3 Days safari with Clows of Africa ( Tarangire, Ngorongoro, Manyara Lake)
5/5

We had a three day Safari with Claws of Africa ( Tarangire, Manyara Lake, Ngorongoro )

Pros:
we saw the big five which was amazing considering the duration of our Safari and the fact that we didn’t reach Serengeti; the accommodations were great, especially Eileens tree in; our driver Dickson spoke English really well and was always ready to give us detailed information regarding the wild life ( he was also quite funny ); we had plenty of water and quite filling lunch boxes; communication with Fatuma was easy and promt

Cons:
The safari car needs more maintenance and cleaning on the inside; the company should provide Dickson with an uniform so he could look more professional when compared with all the other drivers we saw; the last day in lake Manyara was wasted due to flooded roads and we would’ve liked an alternative option for that day.

Overall, good value for the money spent.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Jul 29, 2022

Thank you so much for good recommendations and advice you gave to us, as the company we real appreciate it! We are also happy for those good experiences you got, but also we have worked on the advice you gave on the car also for the guide's uniform so as to look more professionally. your review is valuable to us because it gives us more courage to improve our services for customers' satisfaction

Regarding;customer services assistant manager.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 1
  • 2 star 0
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