Reviews

Sort By: Date Most Helpful Rating 41-43 of 43 Reviews
Tim   –  
Australia AU
Visited: November 2018 Reviewed: Nov 18, 2018

Email Tim  |  20-35 years of age  |  Experience level: over 5 safaris

Great Customer Service
5/5

From the moment we met Frank at the start of our safari he made a genuine effort to make our time in Serengeti & Tarangire the best they could be. Our guide Frank was very knowledgeable and great fun to spend long safari days with.
Our cook, Pascoe, was also great, and we ate like kings. Organising our safari with Fatuma was easy. We couldn’t recommend this small safari company with a huge customer service focus.

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Aug 12, 2022

Woow! Thank you so much for writing us an amazing review! We feel so happy and welcoming when our clients are contented wit everything done to them! You were the best in our company and we felt so lucky to have you!
We welcome again in our company at any time just because we are here for you!
Regarding; Assistant customer services manager.

Mario   –  
Italy IT
Visited: May 2018 Reviewed: Sep 8, 2018

Email Mario  |  20-35 years of age  |  Experience level: first safari

unforgetable memories
5/5

We had an amazing time. Thank you for everything. Our guide Jackson was incredible. The communication and the service are excellent. Email replies were prompt and all questions answered accurately.
Jackson was our fantastic guide. He is very knowledgeable about the animals, helpful and has a great sense of humor.
Jackson has amazing eyes for spotting wild life and it was a pleasure to be able to learn from him and feel able to ask as many questions as we wished.
We will not forget the fantastic game drives, delicious food and the vast experience of our guide Jackson. One of the most incredible experiences of our lives. Claws of Africa is highly recommended

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Aug 12, 2022

We are so kin with all our clients especially when it comes to tha information that they need to know, we thank you so much for appreciating our customer services that we gave you!
You are kindly welcome again in our company thank you!
Regarding;Customer servises assistant manager

Martyr   –  
Canada CA
Visited: July 2018 Reviewed: Aug 24, 2018

Email Martyr  |  35-50 years of age  |  Experience level: 2-5 safaris

Quality and superb services
5/5


We booked for a seven days six nights safari with Claws of Africa. Our guide Fadhil picked us up at the hotel in Arusha and drove us to Tarangire for the first night. He was a great guide, showing us a lot and could tell us all kinds of details about the park and the animals we saw. Besides being a great guide, he was a wizard with smelling animals, views and and made sure we wouldn't starve...we saw a lot of giraffes, elephants, lions, all kind of deers, rhino's, hippo's, crocks and on the last morning three cheeta's coming back from a hunt. I can surely recommend Claws of Africa Flexible and reliable

Reply from Claws of Africa
Reply from Claws of Africa
Posted on Aug 12, 2022

Thank you for this great review we thank you so much for travelling with us!
You are most welcome at anytime as a company we love you so much
Regarding; Assistant customer services manager.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 40
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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