Reviews

Sort By: Date Most Helpful Rating 11-20 of 29 Reviews
Eddie Mavhiya   –  
Zimbabwe ZW
Visited: March 2018 Reviewed: Apr 12, 2018

Email Eddie Mavhiya  |  35-50 years of age  |  Experience level: over 5 safaris

Best service provider in Victoria Falls
5/5

The staff is very knowledgeable and helpful. Service is second to none. I was extremely satisfied

Ivainesu   –  
Zimbabwe ZW
Visited: January 2018 Reviewed: Apr 12, 2018

Email Ivainesu  |  35-50 years of age  |  Experience level: over 5 safaris

Touch the moon tour guides are organized, informative, and very professional.
5/5

The service provided lived beyond our expectations. Our guide was highly informative and related very well with our ever inquisitive little ones. He was always on time when picking us up. Communication was good and they stuck to the itenerary that they had given us. A big thank you to all the staff at Touch the moon as you made our family holiday a memorable one.

Maya   –  
Malaysia MY
Visited: November 2017 Reviewed: Apr 13, 2018

Email Maya  |  20-35 years of age  |  Experience level: first safari

It was an awesome experience.
5/5

Touch the Moon Tours delivered their service as promised and were up to standard. Enjoyed the helicopter ride over the Vic Falls the most, it was an awesomely beautiful view. Communication was excellent, and they were ready to assist with any questions I had or inquiries in terms of accommodation and the place. Thank you Touch the Moon Tours.

Robin   –  
Zimbabwe ZW
Visited: November 2017 Reviewed: Apr 13, 2018

Email Robin  |  20-35 years of age  |  Experience level: first safari

It was a heavely getaway,worth repeating.
5/5

The communication was excellent because Ketty and Bella would email, call and even send whats-apps giving us updates about what were were supposed to do. all the bookings were done well and accurately. All the information we needed to know about travel and accommodation was availed to us such that we just traveled knowing they had prepared for us. They are patient people who answered all our questions satisfactorily. On the tours what we asked for is what we got. they promised to deliver good services and they did actually what we had not expected since it was our first time to do business with them. They were also willing to go the extra mile for us and we greatly appreciated their hospitality. The sunset cruise was the icing on the cake. Will definitely visit again and work with Ketty!

Michelle   –  
Zimbabwe ZW
Visited: February 2018 Reviewed: Apr 15, 2018

Email Michelle  |  20-35 years of age  |  Experience level: first safari

Be my Valentine
4/5

I got a chance to have a last minute Valentine's booking in Vicfalls done this past February. From accommodation, dinners to activities everything was planned for me at very short notice...I got to enjoy the experience of the Vicfalls without the hustle of planning anything...Will definetly be having touch the moon tours plan the rest of my holidays

Ivy   –  
Zimbabwe ZW
Visited: April 2017 Reviewed: Apr 15, 2018

Email Ivy  |  35-50 years of age  |  Experience level: first safari

Very friendly and professional
5/5

From the first contact the staff was very quick to respond to emails. The staff is highly knowledgeable, excellent interpersonal skills. Touch the moon made my holiday beautiful and without any stress. They sorted out my hotel booking as well as activities. I was truly impressed with their services. I will definitely work with them on my next holiday .

zae   –  
China CN
Visited: February 2018 Reviewed: Apr 16, 2018

Email zae  |  20-35 years of age  |  Experience level: over 5 safaris

I HAD AN AWESOME EXPERIENCE
4/5

The service providers did well to make sure I was comfortable and I got my moneys worth. I hope they can expand their business to other parts of the country because it sure will be so much easier to have them plan my future trip. thank you. Asante Sana TOUCH THE MOON :)

Pride   –  
United Kingdom UK
Visited: November 2017 Reviewed: Apr 26, 2018

Email Pride  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

The team went over and beyond to ensure that all our needs were catered for. The communication was brilliant; from the initial booking of our trip till we left. The team dealt with all our queries in such a professional manner

AROONA NAIDOO   –  
Australia AU
Visited: November 2017 Reviewed: Apr 30, 2018

Email AROONA NAIDOO  |  65+ years of age  |  Experience level: 2-5 safaris

2 amazing ladies cannot be praised enough for their care and attention to detail. Just loved them.
5/5

From the moment we made contact from Sydney, Australia, they were professional, knowledgeable, paid attention to detail, picked us up from the airport, took care of us from the morning until we returned late at night to our hotel. They deserve every support and encouragement in their new business, they have overcome unbelievable hardship and uphill struggles to reach the point of establishing this business. Ketty and Isabel are the most trustworthy and professional women we encountered on our travels. I can, without any hesitation, highly recommend dealing with them to help you plan your holiday.

Wadzanai   –  
Zimbabwe ZW
Visited: November 2017 Reviewed: May 5, 2018

Email Wadzanai  |  20-35 years of age  |  Experience level: 2-5 safaris

Well vested with his job.
4/5

Their communication skills are very good.They explain to you very well in any activity you want to take part and make sure that you are comfortable. Will always trust them when it comes to planning my vacatio.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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