Makgadikgadi Pans, Botswana
Shipungo Safari & Tours
- Office In:
- Size:
- 10-20 employees (Founded in 2015)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $200 to $360 per person per day (USD, excl. int'l flights)
Reviews
Email Dave Sansom | 65+ years of age | Experience level: first safari
Excellent.Fantastic experience. The staff and guide were very good
So we did 4 nights 5 days. The whole experience was excellent. Our guide Voice was friendly, very knowledgeable. We saw lots of Animals and got some great pics. The back up team who looked after us, setting up the tents and cooking/ serving our meals were really friendly and made the safari easy.
I would highly recommend these guys to anyone
It was also great value for money
US
Email Rebecca Wu | 20-35 years of age | Experience level: 2-5 safaris
Professional, knowledgeable, and friendly
The 3 day and 2 night tour was the perfect amount of time for seeing the Moremi Game Reserve. We spent one day near the camp and one day near the delta -- there was a ton of wildlife everywhere at all times. The guides knew where to look and provided interesting facts along the way. The tents were set up for us at night, and some of the guides made our cots / folded our clothes / provided fresh towels. The tents were huge - you could stand up in them and put a suitcase at the end of each cot. It was a very comfortable setup - pillows and linens included. Overall would highly recommend to others.
ES
Email Alberto Jiménez | 20-35 years of age | Experience level: first safari
Simple to book, attentive to our needs, and high-quality service.
We were a couple on a private safari, and from the very first moment, they were very attentive to us and our needs. For example, we are vegans, and they went out of their way to prepare us an elaborate daily menu with alternatives to meat, like vegan sausages.
The location of the camp was unbeatable, right in front of an open plain where lots of animals would gather, and you could watch them while having breakfast or lunch.
Our guide, Kem, was both the guide and driver for our safari. It was clear that he loved what he was doing, and he made sure we could fully enjoy the experience, not only by seeing as many animals as possible but also by teaching us many fascinating facts about the park and its wildlife.
Email Carolyn Scotton | 65+ years of age | Experience level: over 5 safaris
Game / guide great, food did not meet quoted standard
We undertook a 6-day five-night Safari for three adults and three children opting for package B out of three choices. The difference between A and B was the provision of toilet/shower enclosure behind the tents and an enhanced meal package. Although the food provided was good, it fell well short of that outlined in the itinerary. Cereal and scrambled egg for breakfast, no brunch, a cooked lunch, no afternoon tea and only a one course evening meal not the three advertised i.e soup, main and sweet . Only on one evening we did had a sweet.
Particularly disappointing was the absence from the package of the night drive.
When I raised this with Mark on our return, he " express(ed) our sincere apologies for the mix-up- it was our mistake and we are completely responsible for it" .
He stated that our guide Voice, who was absolutely great, had said we were not keen to do the night drive. In fact I had asked about it and was told it had not been arranged.
"For meals we will refund you $350."
I pointed out that the difference between the two packages amounted to around $1,600 and that in fact our meal package did not even meet the standard set out in package A, but did include the toilet/shower enclosure which surely didn't amount to $1,600?
Mark's final response was " the camping standard was the one you booked and you were not happy about the standard of the food which was breakfast" despite his earlier acknowledgement and apology.
The game drives themselves were excellent but that would have been the case whoever we had booked as the area itself was fantastic.
DE
Email Afrika Girls | 20-35 years of age | Experience level: first safari
I would recommend it at any time
The trip was beautiful. Our tour guide CAM was great. He showed us so many animals. Aron and Shine were Great.
Good Time.
Food was great.
PL
Email Maciej | 20-35 years of age | Experience level: first safari
Professional, punctual, helpful.
Absolutely fantastic experience - the staff was very helpful and I felt that they really care to make my experience as great as possible. I had a great time seeing all different species of wild animals - it was one of the best experiences in my life! I can definitely recommend this company :)
US
Email John Hitchings | 35-50 years of age | Experience level: 2-5 safaris
Great operator, but much of the experience hinges on local guides, not the tour company.
Very responsive operator...we texted and figured out details over the weekend just before the safari. The pickup service was prompt and friendly, and the vehicle was comfortable. Meals were as expected for the price—basic but tasty. The tent was also as expected.
One thing to be aware of is that the “polers” and guide are part of the village community and they are assigned from a rotating list. Thus, as I understood, the boat operators and tour guides (who also help with camp requirements) can be hit-or-miss. Ours were very friendly and knew what they were doing (good empirical / local knowledge) but not stellar on technical knowledge and customer experience. The Shipungo staff was great, though. Overall it was an amazing experience.
US
Email Tony & Marissa | 35-50 years of age | Experience level: first safari
Simply Amazing
My fiancée and I booked a two night, three day tour w/ Shipungo and were happy we did. Jack was an amazing tour guide. He had an intimate understanding of Moremi and its flora and fauna. He indulged my nascent interest in birding with patience, and had in-depth answers to all our questions. The support staff (Simon and KG) were talented, responsive, and kind. Simon was an excellent cook and went above and beyond with food presentation, flavoring, excellent portion sizes. We were never hungry nor thirsty. We saw 4 of the Big 5 and so many other animals. It was truly a visual buffet. Not sure we would've seen so much if it had not been for these gentlemen. If you go to Moremi, book with Shipungo and ask for Jack. And if you're a foodie, make sure to request Simon. We'd hire him to cater our wedding if we could.
NL
Email An | 50-65 years of age | Experience level: first safari
Very good daySafari in Moremi Botswana
A fullday tour incluse breakfast en lunch to Moremi wildlife , is was a good price !
The guide looks also “off-road” for the animals and that’s why we saw 3 male Lions en 1 female Lion en a lot of other animals. It was our best not self driven daytrip in the 5 weeks that we cross by 4x4 cars in Namibië en Botswana.
Email Kieran McPherson | 65+ years of age | Experience level: first safari
Fantastic, well organized, professional , knowledgeable and extremely friendly.
We originally booked this trip over three years ago pre covid and Mark from Shipungo kept in touch and updated during this time.
It has been well worth the wait it was an absolutely amazing experience. The four Shipungo staff that accompanied us were very knowledgeable helpful and fun. The food wasn’t good, it was amazing!
Would highly recommend Shipungo to anyone and would definitely use them again
Thank You Mark and your team.