Reviews

Sort By: Date Most Helpful 41-50 of 102 Reviews
Akshai   –  
India IN
Visited: April 2024 Reviewed: May 9, 2024

Email Akshai  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent Service
5/5

We planned a trip to Kenya with Chalo Africa this year. This is our 2nd trip with them, the first was in 2017. They understood our intentions and budget and drew out an amazing itinerary that we are grateful for. The 12-day trip to Kenya was like a trip of a lifetime with a very high value for the money we spent.

Our stays with two different Asilia camps were incredible. The properties were fascinating and every single staff member knew so much about wildlife and birds that even conversations over tea turned super-informative.

We appreciate Smita and her team for efficient communication both before and during the trip. We especially appreciate them for being available for any kind of confusion that came up during our trip.

Leigh   –  
Hong Kong HK
Visited: September 2023 Reviewed: Nov 16, 2023

Email Leigh  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly, knowledgeable and trustworthy!
5/5

This September, we had the most incredible safari experience in Kenya with Chalo Safaris. During our trip, we visited two remarkable destinations – the Maasai Mara and Amboseli National Park. Chalo also helped us to organize drivers and visisits to the Sheldrake Elephants Trust and the Giraffe Feeding station – these are not to be missed. I can honestly say that we were able to switch off completely and enjoy the holiday, as Chalo had everything covered.

It was Governor's Camp and the Mara that truly stole our hearts. The camp not only provided exceptional accommodation but also delivered outstanding service and great food. The attention to detail and the warm hospitality left a lasting impression on us. We will never forget the sound of the elephants wandering through the camp before dinner. Safely tucked away in our tents, you could see the herd out the window passing through and hear their rumbles. It took our breaths away.

While Governor's Camp was our favorite, it was also good to have a mix of experiences by staying at a camp and a lodge. We stayed at Old Tukai in Amboseli and really enjoyed the premises and service. One of the most magical moments of our safari was the opportunity to get up close with the birds and majestic elephants at Amboseli. The sheer beauty and presence of these animals in their natural habitat left us in awe and created memories that will be cherished forever. We turned into bird watchers overnight, getting up close with saddle bill storks and lilac breasted rollers and spoon bills!

A significant factor that contributed to our exceptional safari experience was the expertise and enthusiasm of our guides. Duncan and Moses, our guides at Governor's Camp and Amboseli, respectively, were truly exceptional. Their extensive knowledge of the wildlife, insightful commentary, and their ability to locate and track animals enhanced our safari adventure immensely. We felt safe, informed, and inspired by their passion for the wildlife and the conservation efforts in the region.

Overall, our safari in Kenya was an unforgettable journey filled with breathtaking sights, remarkable experiences, and warm hospitality.

Thank you again Chalo for taking such good care of us and giving us such a great experience.

Pavarna Karthikeyan   –  
India IN
Visited: October 2023 Reviewed: Oct 27, 2023

Email Pavarna Karthikeyan  |  35-50 years of age  |  Experience level: first safari

Meticulous Planner
5/5

Malvika and team made sure we had one of the best holidays ever. Their expertise , experience and attention to details made our trip very enjoyable and seamless. The passion with which they work certainly shined through the quality of our holiday.
Chalo Africa made sure we get a life time of indelible memories ♥️

Margaret   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 21, 2023

Email Margaret  |  65+ years of age  |  Experience level: first safari

In my experience Chalo Africa proved to be a conscientious and caring tour operator
5/5

I found Chalo Africa helpful and caring, and always prompt in replying when I had problems getting my visa for Kenya. The information about safari clothing was very useful.
From the moment the holiday began, when we were met at the airport in Nairobi, everything worked smoothly and seamlessly and was a delight from start to finish. Worth every penny!

Aman Desai   –  
India IN
Visited: October 2023 Reviewed: Oct 17, 2023

Email Aman Desai  |  65+ years of age  |  Experience level: first safari

Wonderful experience through and through!
5/5

I organised a Tanzanian safari for my parents through Chalo Africa and it has been a most wonderful experience through and through. Smita was an absolute pleasure to work with, and she and the Chalo Africa team went above and beyond in curating the entire 1 week long Tanzanian experience for my parents. We must have gone back and forth and changed the overall itinerary at least 4-5 times, but never once did Smita have a problem with it, rather the feedback and back and forth was taken in a positive spirit and resulted into an efficient and experience rich itinerary for my parents. Smita truly cared about curating the perfect experience and fit considering our preferences and this was evident in the trip that resulted. My parents had a most wonderful time, and the trip included Tarangire National Park, the Ngorongoro Crater, and of course, the Serengeti National Park. The accommodation choices / tents, the game drives, the bountiful animal viewing, the food and the service, the highly knowledgeable guides, the point-to-point handling of all days, the transit flights - everything was absolutely wonderful and resulted in a delightful overall experience and trip for my parents. Thank you Smita and thank you Chalo Africa for everything - we will certainly return in the future for additional African experiences!

Naina   –  
United States US
Visited: October 2023 Reviewed: Oct 13, 2023

Email Naina  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Luxury Safari Experience in Maasai Mara
5/5

My family and I worked with the Chalo Africa team to plan a week-long vacation in Masai Mara to celebrate my father’s 60th birthday. Smita, Malvika and their team were extremely responsive from the very beginning and guided us in planning our itinerary. We stayed at two luxury Asilia camps in Kenya as suggested by the team, and found them both to be exceptional camps with incredible wildlife. The camp staff was amazing and the two camps had excellent food — my parents are gluten free but both camps were notified by the Chalo Africa team and accommodations were made for every meal. Smita and Malvika catered to all our travel and logistics requests, booked all internal travel between camps, and even helped us request our guide a year in advance! They were in communication with us before and during the trip over WhatsApp and quick to respond to any questions despite timezone differences. We do not have a single negative thing to say about the experience - everything was perfectly organized from start to finish! Highly recommend for anyone looking to plan a Safari trip to Kenya!

Paul   –  
Thailand TH
Visited: June 2023 Reviewed: Jul 11, 2023

Email Paul  |  50-65 years of age  |  Experience level: over 5 safaris

Very good service in every way
5/5

Excellent communication and knowledgeable, honest pre-trip information. Continued communicating throughout the trip and helped resolve a travel issue very promptly. Everything was very well arranged and would be happy to use their service again.

Theia   –  
India IN
Visited: June 2023 Reviewed: Jul 10, 2023

Email Theia  |  35-50 years of age  |  Experience level: over 5 safaris

Epic planning the trip of our lives
5/5

The team at chalo Africa understood exactly what we wanted for our trip. Ok hey made suggestions and recommendations, and planned everything down to the last detail.
The trip was smooth and we had such a good time.
They stayed in touch via whatsapp making sure we were well taken care of! Thank you so much

Prasad Abraham   –  
United Arab Emirates AE
Visited: February 2023 Reviewed: Mar 31, 2023

Email Prasad Abraham  |  50-65 years of age  |  Experience level: 2-5 safaris

Knowledgeable, flexible and deeply responsive to client needs
5/5

Any travel company can arrange tours and find suitable lodgings. The true capabilities and resourcefulness shows up when there is an unexpected crisis and how the agent responds. We had a family birthday and we were traveling to Nairobi from different locations. My son missed his connection due to weather. Chalo Africa pulled out all the stops, arranged alternate flights, coordinated a meet and greet at Nairobi airport, whisked him through long lines and made it in time to catch the last flight to Masai Mara and he showed up just as the rest of the family was sitting down to the birthday dinner. Well done and thanks to Chalo Africa for giving us a memorable experience.

Ambareen   –  
United States US
Visited: August 2022 Reviewed: Oct 9, 2022

Email Ambareen  |  20-35 years of age  |  Experience level: first safari

Reliable
5/5

Chalo Africa is a reliable, trusted and hardworking travel agent group. They found a safe and comfortable place for us to stay on very short notice. We did not have to worry about anything once we got there because everything was perfectly arranged. Smita was kind and amazing, spending a lot of long days trying to find us accommodations to fir our needs. She even went out of her way to give us advice on other places in Africa she wasn’t having us book. Her team and her were always available on WhatsApp during the entire trip and checked in multiple times to make sure all was going smoothly. I usually never use travel agents but I highly recommend Chalo Africa for a seamless African Safari. Its very necessary and you won’t regret it!

Average User Rating
5.0/5
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