Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 102
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 107 Reviews
Bijal   –  
India IN
Visited: December 2017 Reviewed: Dec 24, 2017

Email Bijal  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Bijal and not that of SafariBookings.
unprofessional
2/5

Very poor service.
I had talked on the phone with their Delhi office.
This was an inquiry for a trip I was planning.
But they didn't bother to even reply to the email.

Reply from Chalo Africa
Reply from Chalo Africa
Posted on Dec 28, 2017

Dear Bijal,

We were very saddened to read your review on Safaribookings. It was never our intention to ignore your email, but it so happened that we received your enquiry on the very day that we welcomed Tanvi's new baby to the Chalo Africa family, and the enquiry seems to have fallen through the cracks in all the ensuing excitement.

Please accept our sincere apologies for the oversight, and should you still be looking for help with your trip to Kenya, we will do our best to make it up for you.

Best wishes,
Team Chalo Africa!

Manu   –  
India IN
Visited: April 2016 Reviewed: May 2, 2016

Email Manu

A wild experience in heart of Tazania
4/5

The trip was arranged very well. We received information before the trip which helped us pack, and plan the luggage contents. Everyplace the driver showed up on time and were courteous. Over all we had a great time. Price for the trip was higher than our expectations.

Gita   –  
United States US
Visited: April 2016 Reviewed: Apr 15, 2016

Email Gita  |  50-65 years of age  |  Experience level: first safari

Kenya safari 2016, very good trip, very well organized
4/5

Extremely good service.
Camps were well organized, staff was very hospitable.
Safari games were great fun and guides/spotters were excellent.
Overall a great trip

silesh   –  
India IN
Visited: April 2015 Reviewed: May 14, 2015

35-50 years of age  |  Experience level: first safari

glad we chose Chalo africa
4/5

as i said... everything was well taken care of and will surely get intouch with you when we plan our next safari

V.Reddy   –  
India IN
Visited: February 2015 Reviewed: Mar 22, 2015

20-35 years of age  |  Experience level: over 5 safaris

The proper African experience!
4/5

Challo Africa lived up to my expectations during our tour of the Masai Mara,Kenya.
They really ensured we were looked after and the accommodation they suggested in the African bush was exactly what I had in mind.
The lodge itself was beautiful,a cosy house set in the remote wilderness.The service we were given was one of the best I've ever had the opportunity to experience and the safaris were conducted by an extremely experienced,yet friendly guide.

This is the company to go with if you're looking for that genuine African experience.

Chong   –  
Singapore SG
Visited: November 2024 Reviewed: Nov 18, 2024

Email Chong  |  20-35 years of age  |  Experience level: first safari

Experience, patient and great team
5/5

The communication with the team is smooth and hassle free. The team understood our wishes and constraints, and recommended suitable itinerary, activities and accommodations accordingly. They also provided value added proposition by suggesting ways to tap on existing promotion to make the most of the trip. Prior to the trip, the team provided great tips during our preparation (e.g. type of binoculars, network service and clothing). Throughout the trip planning, they are extremely reliable and did not fail to answer any of the query regardless how minute.

The tour is amazing and far exceeded our expectation (the activity, accommodation, staff and guides). We did not experience any issue or short fall through out the trip. 10/10 would recommend. Special thanks to Ai Lin and Malvika.

Denise   –  
Australia AU
Visited: October 2024 Reviewed: Nov 12, 2024

Email Denise  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent, patient, efficient, knowledgeable, great listener.
5/5

If you are thinking about visiting Africa, don’t hesitate. Do it as soon as you can and choose Chalo to arrange your trip. My friend and I just had a month visiting Kenya, Tanzania and Botswana and had the most amazing time imaginable. The whole thing was phenomenal and I’m so glad I did it. Going on safari is unlike any other holiday you will have in your life, you will remember and cherish it forever. It is worth every cent. Smita (and Malvika) were a pleasure to deal with, organised an amazing itinerary for us and we couldn’t think of a single thing that could have been done better by Asilia in particular, and also Ker & Downey in Botswana. Such a high standard of accommodation and service from the wonderful staff at all the camps, excellent food and every day was an adventure. Can’t wait to go back and can’t recommend Chalo highly enough. Thanks again to Smita for getting everything 100% right and making our safari dream come true. Wow, wow, wow!

Mic   –  
Hong Kong HK
Visited: September 2024 Reviewed: Oct 2, 2024

Email Mic  |  20-35 years of age  |  Experience level: first safari

Responsive, Helpful, Organized!
5/5

They are patient about understanding your needs and requirements. Make good recommendations to you based on your budget and wish list. They provided details about what you need to pay attention to before the trip, and also open a whatsapp group during the trip in case there's any assistance needed from them. There's a strike in Kenya airport which affected my flight to Tanzania - the Chalo team immediately assisted us in finding solution and offering information about the latest situation of the strike. I appreciated much their help before and during the trip. Special thanks to Smita and Malvika who assisted my trip planning all along!

Priya   –  
India IN
Visited: September 2024 Reviewed: Sep 19, 2024

Email Priya  |  20-35 years of age  |  Experience level: first safari

Very reliable with prompt communication and amazing experience curator.
5/5

The team made our trip to Kenya very memorable for us. It was super smooth from start to finish, the stays were top notch and all the logistics were well taken care of. From creating an customised itinerary to ensuring we are having a good time at the camps, the team was always present. We especially enjoyed the hospitality from all staff that we interacted with at the camps and the extent that they went to to ensure we were comfortable. All of our requests were accommodated. The money you pay is definitely worth it as we didn’t have to worry about anything other than booking our tickets to Kenya.

The whole safari experience was wonderful and Chalo Africa team made it even more memorable. We will definitely recommend them to all family and friends, and will reach out them the next time we go to Africa.

Jeff   –  
Hong Kong HK
Visited: August 2024 Reviewed: Sep 2, 2024

Email Jeff  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable and fantastic recommendation
5/5

We are so lucky to have Chalo Africa help us plan and manage our trip with exceptional value-for-money accommodation recommendation.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 102
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 0
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