Pooja Travels & Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $250 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
US
Email Sri | 35-50 years of age | Experience level: first safari
Tanzania Safari Experience
We recently (Dec 2022) as a family made a ‘once-in-a-lifetime’ Safari trip to Tanzania. We worked with Pooja tours - a local Arusha based operator. We went for a smaller, local company because we wanted personalized attention without paying the exorbitant rates that US based operators were offering. To be honest, we were a little worried about the financial/experience risk, but Hitesh (owner)provided references to a couple of US based folks who had taken the trip with him. We called them and got good feedback that put our mind at rest. We went ahead with Pooja tours and worked very closely with Hitesh on the Itinerary. He worked very collaboratively with us, answering all our 'touristy' questions, assuaging all our inordinate fears around flies/malaria/yellow fever/tse-tse flies and so on. We did our research on hotels we wanted to stay in and Hitesh made sure to make the blockings on our behalf (we did wire him some advance). He offered us lot of suggestions around appropriate safari attire, visa, accommodated our food restrictions and made appropriate arrangements at various hotels.
We were picked up at the Kilimanjaro airport, but unfortunately our baggages didn't make it from Amsterdam. Kudos to Hitesh who asked us to continue our onward journey to Serengeti, while he coordinated with KLM, got the baggage, arranged another driver to drop our luggages near the hotel we were staying (6 hours away from airport). Our guide, Godfrie, met us at the Serenara airport and accompanied us all the way till the end of the trip 8 days later. He was very knowledgeable about Serengeti, its wildlife, and communicated very clearly in English. He was very willing to drive several hours, long distances during our game drives to make sure we saw the 'Big Five' (Lion, Leopard, Buffalos, Rhinos, Elephants) as close as possible coordinating with other safari guides over radio. We had great experience right through the tour and came back safely to Arusha for our flight back. Hitesh shared some local shopping places in Arusha and we bought some Tanzanite, Cashew Nuts, and Masai trinkets.
Overall Feedback on Pooja Tours
Responsiveness - 5 star
Personal attention - 5 stars
Dependability - 5 stars
Vehicle quality - 4 stars (safe vehicle, but would have liked AirConditioner on certain stretches)
Guide - 5 stars
Cost - 5 stars (not cheap, but worth the money spent)
Given a chance, I wouldn't mind utilizing Pooja tours for our next Kenya/Tanzania safari (or) in recommending them to my friends and family.
US
Email Ansh Ghadia | 35-50 years of age | Experience level: first safari
The best customer service
Thanks Hitesh for our travel arrangements and bookings. Our guide Ayoub was excellent. He went above and beyond to make sure we had a pleasant experience. All game rides were fun and Ayoub tried his best to show us the animals with patience and smile. We travelled with our 4 year old son and he was really good with him.
I recommend this travel agency with 100% confidence in owner and his tour guides
Email Ritesh Vyas | 35-50 years of age | Experience level: 2-5 safaris
So good we coming back for more....
From the get go Hitesh was very professional and very polite. Treated us more like family then customers. Was a very calm and had relaxed vibe. He kept in touch with us throughout the trip to make sure all was going well.
I have been on many safari's in Tanzania. However Pooja Travels made this one the best ever. As a photographer I wanted to capture specific types of shots of animals that I have not yet captured. Our tour guide Hajji went above and beyond to help me capture all the shots i wanted. He is by far the best guide we have ever had. And I would definitely recommend asking for him when booking.
Nothing is ever guaranteed on safari especially when it comes to the Big 5. However we saw all 5 and more....
Top tier service. Thank you so much. We will see you next year. And possibly every year after.
Hitesh was very effecient in his communications and also very organised. Well planned
First time using pooja travels & tours and would highly recommend. Our 4 day safari was well planned and having an amazing tour guide Haaji, was a bonus. His experience and company throughout the trip was excellent. The serengeti was breathtaking and could not asked for a better experience. Communucations with Hitesh were very prompt, efficient and reassuring. Thank you very much, we will definatley be back. The price was well worth it, value for your money. Provided gluten free meals too also added to the positive experience. Ended our stay in motto cottages... amazing. Memorable trip planned through a great person with a fab guide. No complaints. See you next year
US
Email Suresh | 50-65 years of age | Experience level: first safari
Very pleasant experience with no surprises
What an experience we have had as a group of 12 members! Hitesh was on top of things right from day one and was so wonderfully flexible and made changes along the way, including talking to the resort managers and airlines to make spontaneous changes to accommodate our needs. I would definitely recommend him to anyone planning a trip to Africa for the Safari. It was so nice of Hitesh to arrange and join us for a farewell lunch at one of the best restaurants in town along with his cute little daughter and giving the whole experience a very personal touch.
CH
Email pawan kumar | 50-65 years of age | Experience level: first safari
great service and well planed with affordable price
it was great service and very risponsible person. food was great. driver show maximum
Email Ashish Nagewadia | 35-50 years of age | Experience level: 2-5 safaris
Excellent planning and itinerary. We thoroughly enjoyed our trip and out Guide Godfrey was the best
Excellent it was smooth and we really enjoyed. The safari in itself was brilliant. The car used was comfortable and our Guide Godfrey was very good and we had a great time with him. Highly recommend Pooja Tours as your safari partner
CA
Email Karim. | 35-50 years of age | Experience level: 2-5 safaris
Amazing.
First class experience. Andrew our guide went out of his way to make sure we got the best experience with respect to or travel to the seregenti and the crater. I highly recommend this tour guide company for anyone inquiring
Karim Hamir; Vancouver, Canada.
Email Harshit Gandhi | 20-35 years of age | Experience level: over 5 safaris
Such a wonderful trip with Mr Hitesh &Company and such good Support from him.
Our Trip of October 2019 such a wonderful and such a good experience with him and good service provider.
Harshit
FR
Email Vincent VL | 35-50 years of age | Experience level: first safari
Amazing experience in Tanzania
We really want to recommend Pooja Travels for their professionalism and seriousness. Our trip was incredible thanks to our driver and guide Godfrey who took care of the full family and showed us the most beautiful landscapes and wild life. His experience helped us a lot to see exceptional situations with as example cheetahs and lions hunting closer to us.
We enjoyed a lot this travel and many thanks to Pooja for its organization.
