Pooja Travels & Tours

Five Star service at an Affordable price

Review for Pooja Travels

We chose Pooja Travel through a reference in a friends WhatsApp group and among other tour operators in the region. So why Hitesh? Well mostly because he was quick with quotes, quick with replies, quick at modifications to our itinerary and he had a great price for my SAFARI to:Serengeti, Ngorongoro, Tarangarie. And his prices for my hotel choices and ZANZIBAR lounging at the RIU Palace was great. He helped me plan all this from Toronto. I explained my time situation and he presented options and costs very quickly, which was important to me as this trip was planned in 7 days.

Also once I met Hitesh in Arusha, most of my apprehension and stresses went away. All that anxiety and “What If’s” disappeared. My experience from planning to the end was simple. Hitesh seems to be an honest person who delivers what was promised and agreed to. And he goes beyond what one expects from a tour operator. He really helped me out a few times above and beyond his job.

Hitesh had also offered for me to pay when I land. This made it easier to deal with someone I have never met half way around the world. Anyways. It was wonderful planning and organizing my SAFARI trip with Hitesh. The Experience was good and stress free. I Loved my trip, loved my tour guides Haji and Hussain. Loved the Toyota Landcruiser just for US filled with water for the journey. I Loved meeting Hitesh in person. Loved the hotel choices in Arusha, Serena Hotels for our Safari’s and Serena Hotel in old town and Tarangire Elephant Springs then RIU Palace in Zanzibar’s North Coast.

We decided to fly directly into Kilimanjaro airport from Toronto via Frankfurt. I spent one night in Moshi bc I lived there up to age 8, then we went to Arusha to meet up with my sister who was flying in to join our Safari. We flew directly to Serengeti from Arusha, to save time. Glad I did. Such a picturesque flight. And cut plenty of road travel time down.

Best I Loved my choices for Serena Hotels. And I can say without a doubt Serena Ngorongoro service is the best I have ever had. Such friendly service. Such nice people. A close second is Serena Serengeti for the same reasons. Excellent service. My son celebrated his 18th birthday evening at the Serena Serengeti. They brought us cake and sang in Swahili to him. Very embarrassing but as a dad, I was so happy he got to celebrate his 18th birthday at the Serena on the other side of the planet. Couldn’t have asked for a better memory. FYI: Hitesh took care and planned all this for me. Loved it. Thank you Hitesh.