Enrico’s Tours and Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Namibia Tourism Board
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $70 to $350 per person per day (USD, excl. int'l flights)
Reviews
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Email Kauren | 20-35 years of age | Experience level: 2-5 safaris
Wonderful safari honeymoon
From the first communication with Isabella I knew I could trust them with my honeymoon plans. Communication was fantastic with all my requests and changes quickly addressed. They also provided great advice on accommodation and things to do. The trip itself was once in a life period and something my wife and I will never forget. Everything was perfectly organized allowing me to relax and enjoy our special time together. I would recommend Enrico Safaris.
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Email Jesica | 20-35 years of age | Experience level: 2-5 safaris
4. I had the most wonderful experience of my life
My trip last December 2019 to Namibia was arranged by Enrico’s tours and Safaris and I couldn't have chosen better. Everything was well organized and I didn't have to worry about anything. The safari tour was far beyond expectations; the accommodation was excellent, the guides were fantastic, the sightseeing and the animals were out of this world. I can't wait to go back, hopefully the next time I will travel with my family so they can also experience a rich adventure of unlimited emotions and it was arranged by Enrico’s tours. A million thanks for making my dreams come true
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Email Michael | 20-35 years of age | Experience level: over 5 safaris
This company is a scam.
Based on doing an 8-day self-drive tour with this company and subsequent communication afterwards, I have come to the conclusion that this company is a scam.
1) My assumption was that they had made all bookings in advance when I paid my fees. This was not the case. They told me they had gotten the start date wrong despite me getting a confirmation of the itinerary with the correct dates, but my suspicion is that this was to cover up the fact they hadn't made any bookings. Instead of making all the bookings on the day this error was found, the location for accommodation changed nearly every day. In only one case had a booking been made and payment completed before our arrival out of 7 overnight stays.
2) The places where we actually ended up staying was consistently changed to a hotel or lodge at a lower price point than what was advertised on the itinerary we used for booking.
3) Twice we ended up having to pay for the stay ourselves (conveniently the 3 most expensive nights of the trip) and the company still hasn't reimbursed us despite repeated requests over the last month. The stress of never knowing if a booking had been made was a detraction from our trip. If we hadn't paid already, we would have set everything up on our own, but we were trying to get him to pay for accommodations whenever it was possible.
I have filed a complaint with the Namibia Tourism Board about Enrico's Tours and Safari World Tours, since they changed their name but are still the same operation.
All this said, you should absolutely go to Namibia because it's an incredible and magical place. But absolutely DO NOT book through Enrico's Tours or Safari World Tours.