Reviews

Sort By: Date Most Helpful 11-20 of 25 Reviews
Mr. Ric Banks   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Oct 14, 2018

Email Mr. Ric Banks  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing company, very professional and great deal
5/5

It was amazing to meet such professional guy Jacob(the owner) and the driver was amazing. We had a great time and we felt secure every single min. I would highly recommend it.

Mr. Parag Shah   –  
India IN
Visited: October 2018 Reviewed: Oct 18, 2018

Email Mr. Parag Shah  |  35-50 years of age  |  Experience level: first safari

Fantastic fun Kenyan safari for my family with wild touch tours and travels!
5/5

Had a wonderful safari at ol pejeta and a fly in safari of the mara.everything was as promised and precise,right from airport pick up to the final drop off!thank you Jacob of wild touch tours and travels for a wonderful experience of a lifetime!!

Peter   –  
United Kingdom UK
Visited: September 2018 Reviewed: Oct 24, 2018

Email Peter  |  20-35 years of age  |  Experience level: 2-5 safaris

A very well-organised and engaging experience catered to our preferences.
5/5

Our trip with Wildtouch Tours and Travel to Lake Nakuru National Park was quite simply a great day out. The travel was comfortable, the safari was perfect, the lunch was delicious and our guide was attentive. The team were friendly, helpful and made every effort to ensure we enjoyed the experience. I would highly recommend using them for any Kenyan experience.

Emmelinr   –  
Belgium BE
Visited: December 2018 Reviewed: Jan 19, 2019

Email Emmelinr  |  20-35 years of age  |  Experience level: 2-5 safaris

A great experience with a great guide
5/5

The safari was a wonderful experience. The guide is a friendly man, and he knows a lot about the wildlife.
The booking of the trip was easy and there was a good communication through Whatsapp and email.

Badriram   –  
India IN
Visited: May 2019 Reviewed: Jul 3, 2019

Email Badriram  |  35-50 years of age  |  Experience level: 2-5 safaris

This tour operator better than the best.
5/5

The communications, service,and the safari tours were all excellent. They were all beyond expectations. Mr Jacob Munene and his team were very warm Welcome came back home with very fond and pleasant memories. In short, this was one DREAM TRIP, thanks to Mr Jacob. I would highly recommend this tour operator to anyone visiting Kenya for wildlife safari

Dhruvank Vaidya   –  
India IN
Visited: June 2019 Reviewed: Jul 17, 2019

Email Dhruvank Vaidya  |  35-50 years of age  |  Experience level: first safari

Memorable Kenya trip with Wildtouch Africa
5/5

We found Jacob of Wildtouch through Safari Bookings. From the time we first connected, Jacob has been most responsive and forthcoming. It was his speed of response, openesss to adjust to our schedule and requirements and overall transparency, that made us decide to do our safari with him. He also booked really spectacular hotels for us, which enhanced our travel experience manifold.

Kenya wildlife is spectacular. The trip organised for us made sure we went to the best of parks and were able to see all the animals up close. Our guide, Ben, was extremely friendly and knowledgeable.

The kids loved the food and the hotels that were booked and all of us enjoyed the trip immensely.

I think the trip would not have been half as enjoyable if it were not for Jacob and his entire team at Wildtouch. For that, thanks a lot. I have not stopped referring him to all my friends ever since we came back.

Dwarak Mukund   –  
India IN
Visited: October 2019 Reviewed: Nov 10, 2019

Email Dwarak Mukund  |  35-50 years of age  |  Experience level: over 5 safaris

An Unforgettable Trip- Amazing Experience with Wildtouch
5/5

We opted for an 8 days Wilderness Safari covering Amboseli, Lake Naivasha and Masai Mara.

We've had an amazing few days in Kenya starting with Amboseli, followed by Naivasha and finally wrapping up our adventure in the Masai Mara.

Everything was meticulously planned by Wildtouch and the entire trip proved to be an amazing experience.

Right from the time we stepped out of the airport and till we got in back to the airport after our holiday, Wildtouch ensured that we were well taken care of throughout the trip.

The safari tour has indeed been one of the most beautiful experiences we've ever had and we would like to Thank Mr. Jacob Munene from Wildtouch who ensured that everything went according to plan.

Wildtouch ensured that we had a premium experience and Jacob created a wonderful itinerary based on our requirements. Wildtouch has been very punctual, prompt in response, extremely professional and ensured that we were well taken care of at all times.

Our accommodation couldn't have been better. We were given the best resorts to stay with amazing service. We being vegetarians had enough and more options and loved the spread of the food in all the resorts that we stayed in. The staffs in the resorts were very kind and friendly, the setting was idyllic and the food was very tasty.

Both our guides (Moses and John) for the game drives were fantastic. They were great conversationalists, polite and very professional. They knew their way around and ensured that we had excellent game drives.

Jacob kept in touch with us throughout the trip always checking if were comfortable.

Our Kenya trip has been fabulous, unforgettable and filled with adventures.

My wife and I would like to thank Jacob for his professionalism, friendly attitude and creating a magical holiday for us.

We highly recommend and vouch for Wildtouch in creating an awesome experience. We will for certain be holidaying again with Jacob & Wildtouch in the future.

Thank you.

Divya Patel   –  
United Kingdom UK
Visited: August 2019 Reviewed: Dec 10, 2019

Email Divya Patel  |  20-35 years of age  |  Experience level: first safari

Incredibe Safari Tour - thank you Wildtouch and Jacob!
5/5

Where can I begin? The safari holiday I went on this year with my husband was fantastic. If you are looking for a professional, respectful, welcoming and friendly safari operator- you have found one! From the initial communication months prior to our trip to the very last day of our trip, Jacob was incredible in organising our trip and catering to our every need. His level of service and communication was so brilliant, which is no surprise as after meeting him it is so clear that he is a hardworking, professional and lovely man. I came across Wild Touch Tours online and after contacting dozens of companies, not only was their price reasonable, Jacob stood out from all the rest. We were able to connect over Whatsapp shortly and used this for months to plan our trip. Through my many of messages, questions and changes in itinerary he always stayed professional, helpful and polite. We were greeted by Jacob at the start of our safari trip and also met him for lunch on the last day. Throughout this he communicated with us and if there were any problems which weren't even his fault (weather or traffic) he tried to make amends and accommodate us.

The safari was truly spectacular and was catered to what we wanted to see and our budget. We went from Nairobi- Amboseli- Nakuru- Masai- Navaisha- Nairobi. Each place we stayed was fantastic and our driver also was great.

Jacob also took time out to remind and assist us with visas, things to do in Nairobi and general travel tips. He treated us like friends and I am so happy that we met him. Thank you Jacob and if you ever visit London please get in touch. We will hopefully go back to organise another trip with him.

Divya and Monil

JACOB MUNENE: +254711266842

Reply from Wildtouch Tours and Travel
Reply from Wildtouch Tours and Travel
Posted on Dec 12, 2019

Dear Divya & Monil,

Thank you so much for this kind review. It was indeed a pleasure facilitating to your safari. I am happy i made more friends from London too. It was such a nice a time spent with you guys.

When i visit London i will surely keep in touch. I wish you happiness and blessings!

Asante Sana!

Brian Mwongera   –  
United Kingdom UK
Visited: December 2019 Reviewed: Jan 18, 2020

Email Brian Mwongera  |  20-35 years of age  |  Experience level: over 5 safaris

The ARK Aberdares by Jacob Munene
5/5

Fantastic experience visiting the Ark for the first time. The booking was done to perfection with the hotel making adjustments for our slightly delayed arrival for lunch. Our booking contact Jacob Munene keep us updated throughout and was in constant communication with the hotel. His services were 1st class

We enjoyed the experience there seeing 2 of the big five plus getting the thrill of sleeping in a game reserve. I would highly recommend it for a couple vacation if you want time away from the hustles and bustles of the city

Marta   –  
Spain ES
Visited: September 2020 Reviewed: Sep 22, 2020

Email Marta  |  20-35 years of age  |  Experience level: over 5 safaris

Unforgettable trip to Kenya
5/5

We returned a few days ago from an incredible 13 day trip through Kenya organized by Jacob and Wildtouch Tours. I have no words to describe all the feelings I have, but the first thing that comes to my mind is "thank you." Asante Sana Jacob and Wilson (our guide) for this magical and unforgettable experience. It has been very hard times due to the covid and border closures. Many moments that we thought we could not make this trip, many impediments, but finally we did it and the trip has been 10/10.

Once in Kenya, everything went smooth and easy thanks to Jacob's professional and friendly treatment and management. The whole tour was perfectly planned and we didn't miss a thing.
The choice of accommodations was perfect, adjusting to our budget but each and every one of them was incredible. And the food included during the tour was just perfect. We cannot ask for more.

Our guide Wilson went out of his way for us and found all the animals we asked for. We focus the safari on photography and Jacob and Wilson understood that from the first moment, leaving the camp always before sunrise and returning after sunset so that we had many hours of game drive and the best possible light for photography. It is a very tough schedule and we must thank them for all the effort they made for us.

The car, a van, is comfortable and spacious. It was in excellent condition and never caused any problems. In addition, Wilson always kept it clean and impeccable.

The route planning was unbeatable for 13 days. We started in Meru NP, then Samburu, Lake Nakuru and ended with 4 days in Maasai Mara. This way we enjoyed a very diverse fauna and many different landscapes. Thankfully we followed Jacob's recommendation to include Meru NP, a remote and wild park very different from the others, where we were completely alone in the middle of the wilderness!
And Maasai Mara, speechless. Wilson knows the Mara as if it were his home, all the roads and shortcuts and he finds lions without more cars around to sit alone with them, and spend the afternoon watching and photographing the cubs' games, avoiding the crowds of cars in other parts. No words to describe this.

In terms of planning, it was really all very easy. We started with WhatsApp messages with Jacob half a year before the trip and everything really flowed by itself. Jacob is a great professional, he doesn't take more than a minute to answer all my questions (and I must say that I had so many, all the time!). This was one of the first reasons that made me choose this company and not another, the fluency in communication at all times. I thank Jacob very much for this, since finally I must say that the choice was more than correct.

I must DEFINITELY recommend Wildtouch Tours and Travels to everyone who wants an unforgettable trip to East Africa. They are a serious, professional company that put the customer's interest first. And also, I must say that they are very friendly. Jacob is a wonderful person that I will never forget and that I hope to see again soon. I'm going to start thinking about a new trip with them for next year or the next. In fact, I can no longer imagine travelling to Kenya or Tanzania if it is not with them.
Thank you very much Jacob and Wilson for everything, I hope to see you again soon, and if you ever come to Barcelona, ​​here you have a house and a friend!

Average User Rating
5.0/5
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