Reviews

Sort By: Date Most Helpful Rating 31-40 of 125 Reviews
Jeremy   –  
Singapore SG
Visited: December 2019 Reviewed: Jan 7, 2020

Email Jeremy  |  35-50 years of age  |  Experience level: first safari

Highly committed staff, excellent customer service
5/5

I chose Zambezi out of several tour operators shortlisted because Laura was responsive and followed up with me closely in the 2 weeks leading up to my trip. My planned itinerary ran smoothly and the staff went the extra mile to ensure my land transfers and game drives went ahead, even though there was an ad-hoc change i.e. I requested for an afternoon game drive in Botswana to be changed to early morning. Laura and Oscar effected the change and also arranged the required transport to pick me from Botswana back to Zimbabwe. In addition, at the game drive in Zimbabwe, Norman waited patiently for me as the game drive ended an hour later than usual. The staff at Zambezi worked throughout the Christmas hols and were committed in ensuring I had a great safari experience. Thank you Laura, Norman and Oscar, you guys are awesome!

Amy Biddick   –  
United States US
Visited: December 2019 Reviewed: Jan 24, 2020

Email Amy Biddick  |  20-35 years of age  |  Experience level: first safari

Fantastic one day Safari
5/5

We had a great Safari experience. Their was an issues with logistics, however, the owner personally came to apologize and did everything in his power to fix no problem. Thank you for the wonderful experience

Liu   –  
China CN
Visited: January 2020 Reviewed: Feb 3, 2020

Email Liu  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent!
5/5

Oscar took good care of us throughout the journey. Although our budget was limited, he did his best to arrange the 9-day itinerary to the fullest. Despite the rainy season, we saw many animals in Chobe, including lions. Our whole family enjoyed the trip very much!

Rosalind and Emilie   –  
France FR
Visited: January 2020 Reviewed: Feb 11, 2020

Email Rosalind and Emilie

Oscar and Laura made us feel very special . The safari excellant , our expectations were fufilled
5/5

Once we had booked the operator took good care of us , communications were good , timing was perfect . The safari was our first and it lived up to and above our expectations . Our guide was very knowlegable and answered every question with precision . The lunchtime break was extremely good , we really felt very cared for .

Jody Snyder   –  
United States US
Visited: March 2020 Reviewed: Mar 3, 2020

Email Jody Snyder  |  50-65 years of age  |  Experience level: 2-5 safaris

2 night Chobe trip in Botswana
5/5

Oscar is the owner of the company and was always asking me throughout the trip if everything was going well. He made himself available during the time I was having the tour. The guys who work for him were efficient and on time. I had a great time and saw many elephants, hippos, zebras, a lion, birds. The price was very reasonable and all meals were included. I would highly recommend booking with this company.

Dawn   –  
United States US
Visited: March 2021 Reviewed: Mar 2, 2021

Email Dawn  |  50-65 years of age  |  Experience level: 2-5 safaris

Oskar took great care of us for dinner cruise and zip lining!
5/5

During covid everyone was so slow during covid. Oskar said he would come right to our lodge and took total care of us...even offered us a personal dinner cruise!..they all were so attentive and we loved them all!

Mufaro   –  
Zimbabwe ZW
Visited: April 2021 Reviewed: Apr 13, 2021

Email Mufaro  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service
5/5

Everything about Zambezi Expedition Travel and Tours was excellent. I booked everything online before travelling, from airport transfers to accommodation and activities and everything met my expectations. Communications were timely and flawless. Most of my activities were put on discount too!!!

Sean   –  
United States US
Visited: April 2021 Reviewed: Apr 28, 2021

Email Sean  |  35-50 years of age  |  Experience level: first safari

Great unforgettable experience
5/5

From Lion encounters to feeling a part of a herd of elephants with babies, to bungee jumping and a breathtaking zip line over the Victoria Falls gorge. Safaris, boat cruises and helicopter flights over the falls and wilderness to spot game. 7 day adventure ill never forget, thanks to Chris and Oscar with Zambezi Expeditions.

Reply from Zambezi Expedition Travel and Tours
Reply from Zambezi Expedition Travel and Tours
Posted on Apr 29, 2021

Thank you so much Sean, you a are very nice man it was a wonderful time hosting you.

Carissa   –  
United States US
Visited: June 2021 Reviewed: Sep 26, 2021

Email Carissa  |  20-35 years of age  |  Experience level: 2-5 safaris

Very accommodating and helpful!!
4/5

Really nice evening sunset cruise! Very accommodating! Made things happen no matter the difficulty. Because of the pandemic, these are just organizers of our trip through Botswana and Victoria Falls, rather than full guides. Victoria Falls, they still just arranged transportation. They found us an opening to go rafting! Super accommodating! There may have been booking extra activities through them.

Reply from Zambezi Expedition Travel and Tours
Reply from Zambezi Expedition Travel and Tours
Posted on Sep 27, 2021

Many thanks Carissa for such a wonderful review. It was not easy to run the trip during this pandemic but through your effort and keen to visit Africa we both managed to cooperate and came up with a successful tour between Botswana and Zimbabwe.

Maria   –  
United States US
Visited: December 2021 Reviewed: Dec 9, 2021

Email Maria  |  35-50 years of age  |  Experience level: first safari

Amazing, knowledgeable and very informative and polite.
5/5

Great affordable Sunset boat cruise that allowed us to see Hippos, crocodiles, Baboons. It truly was a great experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 120
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 0
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