Gorilla Tours Staff
Gorilla Tours
- Located In:
- Size:
- 50-100 employees (Founded in 2001)
- Member Of:
- AUTO & http://www.visituganda.com/
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $500 per person per day (USD, excl. int'l flights)
Reviews
Email Raymond | 50-65 years of age | Experience level: over 5 safaris
The Experience was great, but payment was an issue
The communications from the staff was excellent, the service was good and the trip lived up to our expectations. However, we expected to pay by credit card, but when we got to the lodge, they expected cash. They demanded that we use all our cash to pay for accommodation, so we did not have money left for tips and buying any mementos. The transport and permits were paid in advance, which was not an issue. We were not informed in advance that there won't be credit card facilities available.
CA
Email E and C | 50-65 years of age | Experience level: 2-5 safaris
A Memorable Experience
We booked a private 2 week luxurious Gorilla Tour. With our prior extensive travel experiences, we would classify our tour with Gorilla Tours in Uganda, as less than luxurious.
Our communication with Virgo and the organized itinerary was great.
The accommodations were clean and the Nature Lodges were wonderful. The ambiance created with evening campfires and the ability to hear the sounds of the local wildlife close by, we enjoyed immensely. The convenience of having an ensuite shower(sometimes outdoors!) and bathroom facilities gave us the feeling of “glamping”. A four course meal was served every evening and we found the servings generous. We would have felt better to have the option of a smaller serving size, with an offer of more, if needed.
On the Gorilla Tours web site they advertise: Drive around in the best 4WD Toyota Land Cruisers......
The vehicle breakdowns and tire repairs totalling 6 events disappointed us. We would recommend the company develop a protocol prior to sending a vehicle out to ensure it is road worthy and has the necessary equipment to change a tire. A jack that is too small and nothing flat to put the jack on, when on a bumpy dirt road, requires creative interventions.
In our opinion, it is imperative to have protocols in place that allow drivers to function well, especially to stay awake while driving. When sending a mechanic to repair our broken vehicle it resulted in unsafe driving the following day, due to the driver being responsible for picking up the mechanic at 3am. We appreciate the efforts to not interfere with our itinerary, however a replacement driver would have been safer.
We’d recommend requesting the drivers mentioned in other people’s 5 star reviews, as we had challenges with communication with our driver and there appeared to be a lack of knowledge pertaining to what we saw. We appreciated his knowledge of birds.
Overall our amazing adventure of seeing the rare and awesome mountain gorillas and many other animals and birds in beautiful scenery, resulted in a memorable experience in Uganda that we would highly recommend to others.
DE
Email Ernst Jäger | 65+ years of age | Experience level: over 5 safaris
Experience in the heart of Afrika
1. The boat trip to the Murchison waterfalls could be combined with the hike. The guide with the vehicle would have to pick up the group at the top of the cases. The return trip was too long and too dull.
2. The boat trip into the delta should take place with a suitable boat and not with a fishing boat. For the duration of time, a suitable seat is mandatory.
3. An additional day could be scheduled in Murchison N.P.
4. The drive from Fort Murchison to the next accomodation, chimpazee guesthouse was too long. An extra night is absolutely necessary.
5. One day may be canceled in Queen Elizabeth N.
6. Crater Bay Cottages should no longer be approached. The cleanliness in the wet area of the rooms used by our group was catastrophic. Due to fungal attack and pollution the wet area was only conditionally usable. We were not showered. The more regrettable, because the accommodation with a few small things can be graded. Cleanliness in the accommodations is a must.
7. In only two overnight accommodation was possible with credit card.
8. It should therefore be possible to book half-board or full-board accommodation.
A very special thanks to Ronnie, who was very hard-working. Great compliment and very warm greetings. The attached pictures I ask to transfer to him.
Thank you for an extraordinary trip and cordial greetings to Uganda
BE
Email Guy | 50-65 years of age | Experience level: first safari
A nice experience!
Nice experience, very professional.
PS: do not underestimate the wild aspect of the 'jungle': I wore simple sneakers, but on moment I stood in an ants nest and then I regretted not TTY have worn something more appropriate! ;-)
Amazing tour including good office support and great driver during the trip
We love Uganda and very much appreciated the flexibility by Gorilla Tours to pick us up from Mukono.
Ronald was a competent driver and very pleasant and knowledgeable company.
We will definitely keep coming back to Uganda
11/10 tour and service
Best experience ever.
From day 1 Gorilla Tours 10/10. Anette is super responsive and helped us with every question. The lodges are extremely beautiful , the car brand new and well equipped and the itinerary well structured.
But the real additional value was our guide Grace. She told us so much about herself and Uganda and always went above and beyond to make us have a great experience. She is so solar and funny, took us to local restaurants and even got us the best rangers in the national parks so we always had amazing experiences with the animals. Grace is a truly beautiful person.
Will recommend this agency and definitely come back myself.
DE
Email Stefanie & Torsten | 50-65 years of age | Experience level: 2-5 safaris
Amazing experience with Gorilla Tours
It was our first time in your beautiful country, and it was an awesome time for us. We are so impressed.
Thanks a lot for a perfect time in Uganda!
You and your team did a great job! Thanks! Everything was organized very well.
A special thank you to Fred, he was a great driver and guide!
We will definitely recommend your beautiful country to our friends and tell them about our trip.
ES
Email Belén Orgeira | 35-50 years of age | Experience level: 2-5 safaris
A perfect trip
My experience with them has been perfect. I contacted them because they are one of the first tourism companies in Uganda. From the first moment the attention was fast and efficient, resolving my doubts at all times.
They made me a 12-day itinerary around the country in which I was able to visit the most important national parks.
I have experience in going on safaris and I have been super happy with them. The hotels they chose for my mid-range budget were excellent.
The guide who accompanied me was 10 (Wilson) and by the way an ax looking for leopards.
I would repeat without a doubt.
(automatic translation from Spanish)
AT
Email Magali | 50-65 years of age | Experience level: 2-5 safaris
Our expectations were exceeded!
An excellent company. 18 days full surprises. We had a lot of fun with Donah our driver. How can anything else be with the queen of road? We recommend this company 100%!!!
DE
Email Veronika | 35-50 years of age | Experience level: 2-5 safaris
Excellent tour operator - Amazing trip
We booked our trip in Uganda for eight days as a group of friends with Gorilla Tours. I contacted them approximately six months before the planned travel dates. I already had an itinerary in mind. Gorilla Tours organized a driver/guide, booked accommodation on a full board basis in comfortable and luxury lodges and booked activities in the national parks.
We were assigned a driver/guide named Moses. He picked us up in Entebbe and drove us through the country.
Our first stop was a rhino-tracking experience in Ziwa Sanctuary. Then, we continued to Murchison Falls NP, where we spent three nights in Fort Murchison. We had a morning game drive and a boat tour to Murchison Falls on day one. On day two, we had a beautiful early morning river safari with the sighting of the rare shoebill up to the Nile delta on Lake Albert. Then we drove to the Top of the Falls, where we had a short walk with a ranger. The next day, we continued to Kibale Forest NP, where we spent two nights in Kibale Forest Camp. We had a chimp tracking in the rainforest and a community tour afterwards. We finished with Bwindi Impenetrable Forest NP and stayed for two nights in Nkuringo Bwindi Gorilla Lodge on an all-inclusive basis. The drive to the Rushaga Park entrance took 1 hour. From there, we tracked a gorilla group through the rainforest. We opted for a flight from Kisoro airstrip for the journey back to Entebbe. Our accommodation the night after and before the international flight was Airport Guesthouse in Entebbe. Airport pick-up and drop-off were included.
Our driver/guide, Moses, stayed with us during the trip, took care of the paperwork at the entrance gates and shared his knowledge. He was very attentive and took good care of us. We felt very safe with him.
The activities were fabulous. The highlights was, of course, the primate tracking.
The accommodation facilities were unique and had attentive staff. The highlight here was the Nkuringo Lodge in Bwindi.
The booking went smoothly. I contacted the company approximately six months before the planned travel dates. Our tour consultant was Annette. A deposit (price for the gorilla and chimp permits) was needed immediately after booking to confirm the booking. We transferred the sum in USD using an international transfer. We transferred the rest of the payment about a week before the trip. Annette constantly updated us that she received the payment and sent us updated payment confirmations.
We had a fantastic trip and definitely recommend Uganda as a destination and Gorilla Tours as a tour provider. Thanks, Annette, Moses and the team, for the excellent experience.