Reviews

Sort By: Date Most Helpful Rating 121-128 of 128 Reviews
Abigael Mwangi   –  
Kenya KE
Visited: September 2018 Reviewed: Oct 5, 2018

Email Abigael Mwangi  |  20-35 years of age  |  Experience level: 2-5 safaris

Communication was excellent.
5/5

Went to Nakuru national Park and prior communication was good. The tour guides were very friendly. Thank you so much Esther for making my holiday spectacular.

Vincent   –  
Qatar QA
Visited: August 2018 Reviewed: Oct 3, 2018

Email Vincent  |  20-35 years of age  |  Experience level: 2-5 safaris

Very professional team to organize your trip. Best tour company in Kenya
5/5

We booked a 3 days trip to Masai Mara. The communication before was very good. Thank you Esther. Reply on questions was fast and before leaving it was clear what we needed to take with us .
We got a very good guide,(thank you to Esther again for arranging this) who had a lot of experience. It really was an adventure. It was also very nice to see how all the guides work as a team, younger less experienced guides were advised so all the groups got a nice safari.
Also the lounge was a nice place with friendly personal.

Peter Nderi   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Sep 21, 2018

Email Peter Nderi  |  20-35 years of age  |  Experience level: first safari

It was an awesome experience!
5/5

There were no any difficulties in communication, the services where up to standard and all went well as expected..punctuality was totally observed and the hospitality was classic. it was an experience full of fun, thankyou!

Daniel Muli   –  
Kenya KE
Visited: February 2018 Reviewed: Sep 14, 2018

Email Daniel Muli  |  35-50 years of age  |  Experience level: over 5 safaris

Best customer service, Well maintained fleet, Punctual services and prompt support.
5/5

Real time updates, dependable services, experienced operator.

ERICPETERS KARIRI   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Sep 13, 2018

Email ERICPETERS KARIRI  |  20-35 years of age  |  Experience level: over 5 safaris

Amazingly best tours i came across
5/5

The communication was excellent and of high standards .Really enjoyed the services offered .our holiday,tour with Estleon was amazing memorable experience in deed.The safari tour makes us miss kenya adventures with friends and family from DUBAI.We cant wait for the next vacation leave to tour with Estleon again.

Josphat Kariuki   –  
Kenya KE
Visited: August 2018 Reviewed: Sep 5, 2018

Email Josphat Kariuki  |  35-50 years of age  |  Experience level: over 5 safaris

it was good and enjoyable,excellent services and good rates
5/5

excellent services--- in terms of booking..good customer care ,excellent communication skills from enquiry upto delivery.

The guides were very help-ful in handling any question i had.

Esther The Managing director was so help-ful and very informative in all the destinations i travelled,more over she had good interpersonal relations.

Six Speed Limited   –  
Kenya KE
Visited: August 2018 Reviewed: Sep 3, 2018

Email Six Speed Limited  |  35-50 years of age  |  Experience level: 2-5 safaris

They are excellent in their communication, choices on the holiday destination and team buildings.
5/5

Have excellent customer service. Quick to respond to our queries on the trip and Holiday. We have used them to book for our holiday destination in Masai Mara, Nakuru and company team building in Naivasha. They have deep knowledge on the Kenya Holiday destinations and Safaris and offers choices that have excellent services.

My family greatly liked and enjoyed the excellent services offered on the August Masai Mara Holiday .

Sanja   –  
Croatia HR
Visited: July 2019 Reviewed: Aug 1, 2019

Email Sanja  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Sanja and not that of SafariBookings.
Unprofessional, unorganized and not having appropriate car
1/5

1- We arrived at Nairobi airport at midnight, no one was waiting for us, we have to call the Esther to arrange a transport
2- We booked for private game ride but one day in Masai Mara another car broke down, the driver asked us if we can help them to get them to their hotel, we said its ok but we ended up whole day with 5 people in our car. They completely ruined 1 day of our trip. When we complained the agency sincerely apologized and said it will not happen again. We asked for refund for 1 day but they refused.
3- The driver was just a driver, he didn't know anything about the animals, nature or culture, this waisted lots of our time.
4- The last accomodation had nothing in common with pictures, the rooms were absolutely dirty, it seemed they never washed them since they built the camp. No internet access although wifi signal was available.
5- The car was not appropriate for luxury safari tour. It stuck several times in the field, waiting several hours of our time.
6- In the itinerary there was a lunch for the last day but the driver dropped us at the airport without lunch.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 127
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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