Estleon Adventures
- Office In:
- Size:
- 5-10 employees (Founded in 2017)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $352 per person per day (USD, excl. int'l flights)
Reviews
HR
Email Sanja | 35-50 years of age | Experience level: 2-5 safaris
Unprofessional, unorganized and not having appropriate car
1- We arrived at Nairobi airport at midnight, no one was waiting for us, we have to call the Esther to arrange a transport
2- We booked for private game ride but one day in Masai Mara another car broke down, the driver asked us if we can help them to get them to their hotel, we said its ok but we ended up whole day with 5 people in our car. They completely ruined 1 day of our trip. When we complained the agency sincerely apologized and said it will not happen again. We asked for refund for 1 day but they refused.
3- The driver was just a driver, he didn't know anything about the animals, nature or culture, this waisted lots of our time.
4- The last accomodation had nothing in common with pictures, the rooms were absolutely dirty, it seemed they never washed them since they built the camp. No internet access although wifi signal was available.
5- The car was not appropriate for luxury safari tour. It stuck several times in the field, waiting several hours of our time.
6- In the itinerary there was a lunch for the last day but the driver dropped us at the airport without lunch.