Ocean African Tours

Totally unreliable, too expensive, hire irresponsible drivers, avoid them or you risk too much

We have travelled a lot all over the world and have never had such a bad experience with a tour operator. We only bother to write this review in order to warn people of this company. First of all, they overcharge. Our mistake was that we wanted to prepare everything before our arrival to Mauritius and we chose Ocean African Tours because it seemed to us they had everything we needed. It turned out that hotels have much better deals than the one we arranged with Ocean African Tours. Mia, their driver picked us up at the airport and in the following days took us on two tours over the island. His knowledge of the history of the island and its sights is miserable. Obviously he made no effort to learn anything although he acts as a guide. The tours and the price were arranged through the owner of the company. However, Mia did not take us to all the places we wanted to visit with different excuses. Although we originally wanted to go on several tours with them we chose not to, as after 2 tours we realized their service was not to our expectations. Two days before our departure we arranged with Mia to pick us up at 6 am on Saturday and take us to the airport. He did not show up. When we phoned the owner he told us he would be there soon, he was on the way, he lied. So at the time we were supposed to be at the airport, we were still unfortunately, in front of our hotel in Mont Choisy, on the other end of the island. Both Mia and the owner live very close to our hotel but nobody came. After 45 minutes of waiting and several phone calls and promises from the owner we stopped some driver in front of our hotel, explained the situation and he phoned his friend, a taxi driver to take us to the airport. Thanks to this man we arrived to the airport and had to rush to the check in, ask the people to let us go first etc. All in all, we almost missed our flight. You can imagine how stressful it was, having in mind that we have to get to Paris and catch the connecting flight and be home so that we could start work on Monday morning. As a result our luggage was delayed by 5 days. Both the owner and Mia promised compensation for the inconvenience but paid us nothing up to date. As both of them are not men of their word we had to write this review.