SafariBookings has received complaints from clients about Julius Tact Safaris.

Reviews

Sort By: Date Most Helpful Rating 61-68 of 68 Reviews
Hilary   –  
United Kingdom UK
Visited: December 2022 Reviewed: Jan 9, 2023

Email Hilary  |  50-65 years of age  |  Experience level: 2-5 safaris

Great safari and beach holiday
5/5

Julius organised our safari for us including hotels, transfers and flights. We knew what we wanted: eco lodge with local driver and guides. He arranged everything for us. We stayed at Eagle View, flew into Olseki airstrip and were picked up by our guides and driver. We had a fabulous 3 day safari, we saw lots of lions including lion cubs playing with each other, cheetah, elephants, hippo, crocodiles, lots of giraffe, antelopes, warthogs, ostriches, baboons and almost saw a leopard. A great safari and a great beach holiday at southern palms, Diani.

Tiina Talari   –  
Sweden SE
Visited: December 2022 Reviewed: Jan 5, 2023

Email Tiina Talari  |  50-65 years of age  |  Experience level: 2-5 safaris

Julius Tac Safarin is best
5/5

Hello we have done the 3rd safari with Julius Tac and have always been super satisfied. Our last safari was in December 2022, 8 days (Masai Mara, Nskuru and Samburu) The wildlife was absolutely fantastic, the accommodation was top class and our driver/guide George was the best you can have. He was very knowledgeable and always helpful. We will certainly do safari again with Julius and can give the best recommendations for him.

Marion   –  
Switzerland CH
Visited: October 2021 Reviewed: Nov 9, 2021

Email Marion  |  20-35 years of age  |  Experience level: first safari

Perfect! Just amazing.
5/5

If you are looking for a supplier for safaris in Kenya, then you have found it now. I promise you will have the safari of a lifetime. We were absolutely thrilled with all the service and the friendliness that Julius showed us!

(automatic translation from German)

James Rice   –  
Kenya KE
Visited: February 2020 Reviewed: Jul 20, 2020

Email James Rice  |  50-65 years of age  |  Experience level: first safari

I booked 3days 2nights to Masai Mara. It's was excellent
5/5

The best safari exrience of my life. Great communication.. Great safari. Would recommend anyone looking for honesty and great service

Caroline   –  
United Kingdom UK
Visited: June 2024 Reviewed: Aug 4, 2024

Email Caroline  |  35-50 years of age  |  Experience level: first safari

Delivers what is requested!
4/5

Booked basecamp package via Julius, his rates were very reasonable compared to booking direct. I paid by credit card. Communication was good although a couple of prompts were needed at times. Julius is very genuine and WILL deliver whatever you request. He must be incredibly busy so give him time to respond and just follow up if you are unclear about anything. Julius also sorted out transfers to and from the airports, John our driver was on time, well mannered and was very helpful. I would definitely use Julius again if I’m lucky enough to go back to Kenya.

Watson   –  
United Kingdom UK
Visited: October 2024 Reviewed: Nov 19, 2024

Email Watson  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Watson and not that of SafariBookings.
Still waiting a refund for money paid out due to park fees not being paid and a cancelled flight
1/5

I've held off from writing this review as I'd hoped that the owner would do the right thing and refund us the money that he owes us but unforuantley after 3 weeks despite promises we have not recieved anything. It's a long list of issues below but basically, we paid out for the park fees that should already have been paid as part of the holiday. We also have not recieved a refund for a flight that did not happen. I have found other reviews around Septemebr/October time saying the same thing. Around $2,000 owed.

We booked our holiday and safari using JT Safaris as we had used him 20 years ago and since then our parents had also booked tours through him. All those times, everything was fine. This holiday was a special treat for us and not something that we can afford normally so we really wanted it to go smoothly and hoped by using the same company it would.

Looking back, the communication was poor and I had to chase for the confirmations of bookings etc but I convinced myself that was OK. I wish I hadn't.

The holiday started OK with a lovely hotel but the next morning we found out that the flight to the Mara had been cancelled. No reason given and we had to drive. OK these things can happen and we were assured that we would recieve a refund the flight.

We then got to the lodge but it wasn't the one we'd booked. The driver assured us this was an upgrade so that was good right? Yes, it was lovely but it wasn't what we'd booked. I'd purposely booked tented accommodation as we wanted our daugther to experience 'glamping' in the wild.

Then on the second day of safari, the driver told us we had a problem. The money for the park entrance fee hadn't been given to him and because it was a holiday the money couldn't be transferred. He had managed to get us through the gate so far as he knew people but he couldn't guarentee that for the next day. We were really upset and didn't know what to do, we couldn't come all this way and miss out because of a mistake with money transfer. Again looking back we should have pushed back harder but stupidly we agreed to pay the fee. The guide was adamant that JT Safaris would honour the payment, do not worry, we were told. Again it was stressful and not something that we wanted on our minds. £1500 on top of the holiday isn't something that we can easily pay out.

After the safari, we flew to the coast. Again paperwork was missing and we only got it just before our flight, again stressful.

We then arrived at our beach hotel. It looked lovely but then we were taken to the basic rooms at the back of the complex. During the booking of the holiday, I'd been told that I needed to pay early to guarentee a beach view which I'd done as we wanted the better room.
We managed to get the room changed but the hotel was adament that the original room was the one booked and that we couldn't have a sea view as they were booked early. I got no clear answer as to whether a booking error, whether the seaview room had never been booked or if the hotel made a mistake.

We went to the offices at Diani and being far too nice for our own good, we believed the apologies and confirmations that the money would be transfered for the flights and the park fees. We contacted JT Safaris several times for updates and each time there was an excuse or they had to go to the bank in person etc etc. We have since tried multiple times to ask for a refund but again keep being told, it is on its way or the bank has said it will be with us. Still nothing.

Don't get caught out the same way.

Carola   –  
Germany DE
Visited: October 2024 Reviewed: Oct 31, 2024

Email Carola  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Carola and not that of SafariBookings.
Unpaid and changed Lodges
1/5

I would not book JT Safaris again. Almost the whole safari was paid in advance and I had a confimation for all Camps and Lodges we were planning to stay. But when we arrived in Mombasa the first information we got was that we will not stay at Salt Lick Lodge but had to switch to another camp.
"Ok, that might happen in Kenia" we thought. But then, after four days of safari we came to Kibo camp in Amboseli and the booked rooms had not been paid for.
I phoned JT Safaris but nothing happened. It was really, really frustrating, especially if you are all dusty and a bit exhausted from the trip...
It took hours and in the end our guide paid the rooms, that we already paid for in advance.

Finally we made sure, that he got the money back - but without him - I am sure - we would have paid twice without any chance of getting our money back.

Sabrine   –  
Netherlands NL
Visited: September 2024 Reviewed: Sep 20, 2024

Email Sabrine  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Sabrine and not that of SafariBookings.
Nightmare safari
1/5

Stay away from JT Safaris!! Despite glowing reviews, we believe were scammed by Julius, which ruined our family’s safari trip to Kenya and Tanzania for my parents’ 65th birthdays.

We booked the trip nine months in advance and paid 50% upfront, with the remainder due six weeks before departure. Everything seemed well-organized, and our driver, George, welcomed us at the airport. The first few days went smoothly, but things quickly went downhill on my mom’s birthday, only the fourth day of our trip.

The prepaid hot air balloon ride—my mom’s birthday gift—had not been paid. Julius claimed there was an issue with the bank transfer not reaching the accommodation in time. Because it was Sunday, he asked us to pay the $1,800 USD by credit card so that we wouldn’t lose our reservation, promising an immediate refund when the banks opened on Monday. Since there was no reason so far to doubt him, we followed Julius's suggestion.

The next day, we found out the Maasai Mara park fees (another $800 USD) were also unpaid. Julius related this to the same bank transfer issue and again promised to resolve it.

Right before crossing the border to Tanzania, our driver showed us a signed copy of the bank transfer on his phone that Julius had asked him to show us. The exchange to our new Tanzanian driver went smoothly, so we felt relieved and hoped we could continue our trip without further issues.

During lunch, we discussed our Tanzanian itinerary with our new driver and immediately noticed his concerned expression. He was upfront with us, revealing that his version of the itinerary listed different accommodations than what we had booked. While the accommodations were good, they were not the ones we had booked and were significantly cheaper than those we had paid Julius for.

Throughout the trip, we had to constantly chase Julius for answers, which put a lot of negative energy, stress, and pressure on our family trip. Julius never communicated proactively, always offering promises and excuses, but never actual solutions. Given the positive reviews, we were shocked and deeply disappointed by the entire experience.

Unsurprisingly, we are still waiting for the $2.800 USD refund from Julius.

In short, Julius scammed us. JT Safaris is not to be trusted anymore. We truly cannot believe all the 5 star reviews after the experience we just had! Stay away!

Disclaimer

  • All corporate and/or tour info is provided by Julius Tact Safaris, not SafariBookings