Moorland Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $600 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Ambra | 20-35 years of age | Experience level: first safari
AMAZING
Everything was carefully organised, kind and helpful people, a truly beautiful and exciting tour. Impeccable organization. Seriousness and professionalism.
US
Email Leslie | 20-35 years of age | Experience level: first safari
Amazing safari that blew my mind
This Safari was my first Safari, so I was very nervous and had basic expectations, but they went above and beyond on everything. From our chef Rashid to our driver Soleil, they really made sure our group was well fed, and did everything possible for us to see any and all animals.
Both Omar and Nassar communicated greatly and answered all my questions quickly. They truly took care of the entire trip, which made it very, very easy and nice.
Truly surpassed my expectations and I can’t wait to book again. Thanks again to the entire team for a trip I’ll never forget
CN
Email Howie | 20-35 years of age | Experience level: first safari
Last minute hotel change and no refund for hotel difference
The night before our tour after receiving our full payment, agency informed us of the hotels for our tour, two-thirds of which were different from the hotels we had initially confirmed. The point is that when we booked our trip more than three months ago, agency clearly wrote the hotels to be stayed at and broke down our total cost into each individual item, including the hotel cost of $3,210. Therefore, it is reasonable for us to know the actual cost of the changed hotels and ask for a refund of the difference, if any. However, when we asked agency to provide the relevant invoice, agency only provided an invoice for one hotel and then never responded again.
They never explained the reason for the hotel change. We had booked and paid a deposit more than three months in advance, but never received notice until the night before our trip. One of the hotels that was in the nature reserve was replaced with one in a town, so we had to spend an extra half day on transportation instead of game-driving. Most importantly, when we wanted to know the actual cost of the hotel, they responded with ignorance and silence.
KW
Email Steven Davey | 50-65 years of age | Experience level: 2-5 safaris
Individually catered trips
The tour was excellent with the price being cheaper than others we considered. Communication was sporadic at times but, and it’s a big but, ALL issues and adaptations to the trip were taking into consideration and solutions were always found.
We had an extremely packed itinerary over the space of 6 days! (From diving in Zanzibar to safaris in the Serengeti and Ngorongoro crater). All was organised professionally, with pick ups/drop offs and hotels etc exactly how we’d expected. The only downside was we needed a holiday to get over this one!