Royal Tiger Tours and Safaris
- Located In:
- Size:
- 50-100 employees (Founded in 2013)
- Member Of:
- TATO, TANAPA & BRELA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $195 to $750 per person per day (USD, excl. int'l flights)
Reviews
SE
Email Kristina | 50-65 years of age | Experience level: first safari
Value for the money but late change of the first lodge.
We booked the safari online and I had a very good communication with John about all my questions before we came to Tanzania. We had the 4 day safari (3 nights) in Tarangire, Serengeti and last day in the Ngorongoro crater. The safari guide was very experienced and we got to see so many different animals including the big 5! So I will really say we got value for the money.
The first thing that lower our rating is that the first night lodge was changed one day before the safari started but later when we arrived to the lodge it was changed again to a third one that we had not heard about before. The lodge was nice but not what we booked and paid for. The second thing that lower the rate was the standard of the safari jeep. There was not seatbelt on all chairs and no head rests. Which we really missed on the bumpy gravel roads during the safari. We were compensated by John when our flight changed in the last minute to another airport and another time and he arranged the transfer without any extra cost.
It was not possible to pay the safari with card but John helped us to go to a bank for cash withdrawal.
Great safari
We booked the mid range 2 day safari package (Tarangire and Ngorongoro) and it cost $800pp. This was my first time booking a safari and I didn’t even know where to start! I found this company through safari bookings, an online safari finder company, which helped. I was in regular communication via email with John, which also helped out my mind at ease. We paid $800 via card using pesapal and also had to pay 5% surcharge taking the total to $840, we paid the remaining $800 in cash when we arrived. Our arrival flight was changed to an earlier time and John was able to arrange a driver to come and pick us up from Arusha airport.
Day 0- we stayed at Green mountain hotel, which is a 3 star hotel; I’ve written a separate review for this. John met us at the hotel and gave us a briefing about the plan for the safari, including start times; we also paid him the remaining $800 and were introduced to our driver, Frank.
Day 1- after breakfast we met Frank at reception and started our 2hr drive to Tarangire. The jeep had a cooler, which was stocked with water (we had an allowance of 3L/day per person, which was fine as I usually drink around 2L/day). Frank kept us informed of things/pointed things out to us during the journey to Tarangire. Animals we saw during our safari: zebras, lions, pumbas, antelopes, elephants, buffaloes, giraffe, baboons, a leopard was spotted by someone but we didn’t actually see it. We then stopped off at the picnic site to have our packed lunch and it was delicious, especially the samosa and chicken! After lunch we continued the safari for a few more hours and saw more animals. After the safari we stopped off at a local shop where we were able to browse and buy souvenirs if we wanted; I bought some earrings and an Africa wooden plaque….they are open to haggling but don’t take the micky!
We were then taken to our 2nd night accommodation, Fig tree lodge, where we had dinner. I have written a separate review for this. When we originally booked our safari package, it was for marera valley lodge but after we had paid the deposit John emailed to say the accommodation was fully booked and that he will book country lodge instead, which I agreed. However when we arrived at the first hotel John told us that he had booked fig tree lodge instead, which he said was very similar to marera valley (I’ll have to take his word but from the research I had done online, marera valley and country lodge seemed to be much better so I was a bit disappointed as fig tree definitely felt more budget than mid-range).
Day 2- Ngorongoro- very early start, 5am breakfast and left the lodge at 5.30am and arrived at Ngorongoro around 7.30am. Animals we saw- bush buffaloes, zebra, wildebeest, jackal, lions, rhino and a leopard! After our game drive we stopped off at the crater viewing place to take some pics then we headed out of the park and had our prepared lunch at a local shop/restaurant. The lunch was rice, chicken and vegetables and it was YUMMY! After lunch we headed back to Arusha airport.
This was my first safari and all in all it was a great experience. John was helpful with the initial booking and questions and Frank was helpful for his knowledge during our safari. I would use this company again but I would definitely opt for a more luxury accommodation next time and ask for confirmation that the advertised accommodation is available before paying the deposit. Or perhaps I will arrange my own accommodation and use them for the game drives as this is the part I most enjoyed.
FR
Email Djamel | 35-50 years of age | Experience level: 2-5 safaris
welcoming, well organized, professional
The welcome and presentation of the safari by John and Abraham was of quality. Everything was well organized with constant attention to ensuring that everything went well. The guides Isidore and Pascal were very nice and the safari magnificent. A very professional agency !
Email Alex | 20-35 years of age | Experience level: first safari
An unforgettable and amazing experience!
We had a lovely time on safari, exploring the Serengeti, Ngorongoro Crater and Tarangire National Park. We were lucky and saw the big 5, including lots of other animals! Our driver was knowledgeable and friendly, and so was John, who we booked with.
One small negative was miscommunication with our driver, who suggested some other activities we could partake in, such as visiting the Maasai and having walking tour through a local village. Unfortunately we were quoted the wrong price for the Maasai, and then we were unaware of the cost of the walking tour (other people in our safari enquired and so we went along with it). We felt both were expensive and had we known the full details, we probably would not have chosen to do them. Our driver apologised and offered to make up the rest of the payment for the walking tour.
We would say just be clear on expectations and prices.
Apart from this, we would wholeheartedly recommend going on safari with this company, who were very friendly and made sure we were satisfied.
Reply from Royal Tiger Tours and Safaris
Posted on Oct 1, 2019Dear Alex
We thank you so much for getting time to write a review. Thank you for trusting and choosing us for your Safari.
We highly also appriciate for your support on our team and your genorosity and great momment we hard together, we are missing you already.
Your are welcome again to visit us soon, Also we On behalf of the small misunderstanding with my driver Hezron am please though he please and sot with you and when it happen in Safari and the driver charged you as a office we put them in displice meeting and also gives refund to our clients, i promise that we also work in such kindness.
Again we real appriciated for doing your safari with you and your other three friends and we are expecting you again soon as you told me on Whatsapp.
Your Sincerely
John
24/7 Customers Supports
Asante sana Rafiki
ES
Email Rita | 35-50 years of age | Experience level: first safari
Very good experience
I had a pleasant state in the Safari. The guide and the chef were excelent. Very good experinece.
IE
Email Margo and les | 50-65 years of age | Experience level: first safari
The safari was well órganised and would recommend Frank our driver and the cook provided great food
The safari tour was well órganised and the guide Frank was superb. He made it a great experience and his k owledge was excellent and was very patient. The safari lived up to our expectations and we got to see so many wonderful sights. Saw the migration and lots of animals. The camping was an experience though we didn't expect such wild animals to be prowling around our tents but we survived. Overall the whole safari was well run and punctual. The food provided was very good compliments to the cook