Reviews

Sort By: Date Most Helpful Rating 51-60 of 117 Reviews
Tony Patey   –  
United Kingdom UK
Visited: August 2022 Reviewed: Sep 11, 2022

Email Tony Patey  |  50-65 years of age  |  Experience level: first safari

More like a 24/7 online concierge than a tour operator!
5/5

We were very lucky to deal with Sandra Nicol at Traipsing. She gave us a detailed list of available lodges and was very knowledgeable with her recommendations. When our initial trip was postponed due to covid Sandra was amazing in securing the booking at Tau Lodge at the original price and rearranging for August 22.

Sandra provides a Whattsapp number and quickly became our go to person in all elements of our holiday planning. She fielded questions on everything from weather to currency, air travel, restaurants and activities and much more. I was amazed that she would reply within minutes at any time of day or evening, including weekends. She clearly has a personal satisfaction in providing top class customer service and went way above what we reasonably expected from a tour operator. She was more like a personal concierge, and this was invaluable as we planned our own itinery (apart from safari) and it’s always great to get the inside track from a local on the best things to do in an area.

We ended up booking car hire and several excursions through Traipsing, which simplified matters for us and secured cheaper rates than we could have got ourselves.

The quality and service at the safari lodge was incredible and throughout our stay Sandra took a personal interest in ensuring our experience was going well.

I can’t thank Traipsing and Sandra enough for ensuring we had the holiday of a life time.

Alessandro Pires de Camargo   –  
Brazil BR
Visited: August 2022 Reviewed: Aug 30, 2022

Email Alessandro Pires de Camargo  |  35-50 years of age  |  Experience level: first safari

Reliable, quick in communication, great prices, great lodge recommendation
5/5

Traipsing Africa supported us in all steps during our decision about the safari.

They sent us some lodges options, fitting our restriction on days and budget, and for each option they delivered a well detailed document including all about the safari, what to expect in lodges and a schedule day-by-day, which was perfectly accomplished during the safari. (including a user-friendly map to the lodge, better than the standad suggested by GMaps).

They really undestood our needs!

All comunications was by e-mail, with fast and complete responses.

I really recommend Traipsing Africa's Safaris and Tours for all the suppport, easy to deal and been a reliable company which delived everithing what was promised in the booking

Jon Peters   –  
United States US
Visited: June 2022 Reviewed: Jul 21, 2022

Email Jon Peters  |  50-65 years of age  |  Experience level: over 5 safaris

Traipsing Africa delivered an awesome Sabi Sands experience
5/5

Traipsing Africa was able to work with us and found a resort on the Sabi Sands that was in our price range, but much exceeded our expectations. Sandra booked us at Umkumbe safari lodge and the service, food, and game drives were excellent. There were no problems at all, with the booking and payment, as well as the safari itself - everything went smoothly. You can trust these folks will come through for you on your own safari!

Colin C.   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 21, 2022

Email Colin C.  |  35-50 years of age  |  Experience level: first safari

Highly customer focussed, brilliant knowledge, great attention to detail, excellent communication!
5/5

It's been a pleasure dealing with Sandra from start to finish - She understood exactly what we were looking for and went out of her way to ensure that the options she brought us were in line with our expectations.

When it came to value for money, having spoken to some other tour operators and compared the packages, it was clear that Traipsing Africa were able to provide high quality options at a very reasonable prices.

The communication from Sandra and the team was brilliant from start to finish, they are extremely customer focussed and this comes across in everything that they do... I would highly recommend and will happily be using them again for our next trip - 5 Stars.

Martin Klippel   –  
Germany DE
Visited: July 2022 Reviewed: Jul 14, 2022

Email Martin Klippel  |  50-65 years of age  |  Experience level: first safari

Reliable with an excellent Service
5/5

We booked a trip to Sabi Sands Elephant Plains Lodge via Traipsing Africa’s Safaris. I can totally recommend the operator and Sandra as our contact person is offering an outstanding service . Questions via what’s app where answered within minutes. Thanks a lot Sandra.

Manuela   –  
Switzerland CH
Visited: April 2022 Reviewed: May 9, 2022

Email Manuela  |  35-50 years of age  |  Experience level: first safari

She meet our safari needs and was always available to help us planning
5/5

We were looking for a safari in Sabi Sands and Sandra made us several offers. We decided for the one in the Elephant Plains lodge. Since we arrived ourselves, she created us a map how to get there (which is not possible by using Google maps only), she was always helpful during the planning. Apart from seeing the big 5 we had lots of other amazing wildlife encounters. The suite was absolutely beautiful and the food delicious.

Ebru Ertem   –  
United Kingdom UK
Visited: March 2022 Reviewed: Apr 28, 2022

Email Ebru Ertem  |  20-35 years of age  |  Experience level: first safari

Absolutely Fabulous!
5/5

I'm so glad I booked with Traipsing. Sandra was fabulous - she responded to all my enquiries on rates and transfers timely, offered options. Once we booked she followed up with information about covid restrictions and changes and also checked in on us via whatsapp and was even helpful in arranging a spare adaptor when we had forgotten ours! she dealt with everything to ensure we had a smooth journey and experience.

The transfer operators they work with are very professional too and had even packed us a snack box for the 2hour transfer.

Would definitely recommend and be using them again when we return to South Africa in the future.

Lance Charles   –  
United States US
Visited: April 2022 Reviewed: Apr 28, 2022

Email Lance Charles  |  20-35 years of age  |  Experience level: first safari

Safari Planning Done Right
5/5

My wife and I are glad we decided to trust this company with handling the logistics of planning a safari experience. We stayed in the Black Rhino Reserve area of Pilanesburg National park at the Tambuti Lodge for 5 days/4 nights as part of a larger 2 week trip to South Africa. In one straightforward booking process, private transfers from and to JNB airport and the lodge were organized, the stay itself booked, and covid testing required to return home to the U.S was scheduled. It was a pleasure working with our agent Sandra who checked in on us throughout our trip to ensure things were going smoothly. We will use them again when we next need to plan a safari in Africa.

Francesca   –  
United Kingdom UK
Visited: April 2022 Reviewed: Apr 27, 2022

Email Francesca  |  20-35 years of age  |  Experience level: first safari

Excellent customer service and support.
5/5

The customer service I received from Sandra has been impeccable. From the moment we first made contact when we were just planning our trip she has made everything so easy. Recommending where to stay and what to do whilst we were there etc. The little insider tips and suggestions really helped. Sandra has stayed in constant contact throughout covid with updates and local news. I will definitely book again with them.

Steffen Keils   –  
Germany DE
Visited: March 2022 Reviewed: Mar 21, 2022

Email Steffen Keils  |  20-35 years of age  |  Experience level: first safari

Very good safaris and food
5/5

The accommodation and the food were good.
Many animals were seen on the safaris.

(automatic translation from German)

Average User Rating
5.0/5
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