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Stefan   –  
Germany DE
Visited: September 2024 Reviewed: Sep 16, 2024

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The review below is the personal opinion of Stefan and not that of SafariBookings.
Not a legitimate company !!! - Nairobi Parklands Police Station proved
1/5

We believe that Bon Voyage Safaris is a fraudulent company that offers regular tours to four famous National parks in Kenya. They lure people in by offering a luxurious stay at the well-known Mara Serena Lodge in the Maasai Mara as part of the itinerary. They then increase the deposit from 50% to 75%, claiming that all hotels and itinerary have been confirmed. However, upon arrival in Kenya, all accommodations are changed to extremely poor quality hotels. They falsely claim to be working on behalf of the government to extort park fees and service charges from customers without providing any receipts.
Despite customers' objections, they constantly change the itinerary and accommodations. For example, they may charge customers $600 for a three-day pass to Maasai Mara National Park but only allow entry once, continuing to scam money from customers. The overall experience is extremely poor.
When customers try to report this company to the authorities, the police discover that the company's address (The Urban Queen Properties,S.K offices suit B5 on Google) and phone number are fake. The company does not exist. The Nairobi police called each and every one of them, but none of them exists. These telephone numbers are +254 114 192199, +254 797 922062, +254 105 167866. Alle this information is proved by Nairobi Parklands Police Station.
It is important to warn everyone not to choose this fraudulent company.

Average User Rating
3.9/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 2
  • 1 star 4
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