Reviews

Average User Rating
3.9/5

Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 2
  • 1 star 4

Sort By: Date Most Helpful Rating 1-10 of 21 Reviews
Miroslav Adam   –  
Czech Republic CZ
Visited: December 2018 Reviewed: Oct 15, 2019

Email Miroslav Adam  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Miroslav Adam and not that of SafariBookings.
The operator didn't return app. 1000 USD to refund not received service
1/5

Arranged itinerary was not followed at all. The company didn't refund money for different accommodation and mainly for prepaid balloon safari. It means that the tour operator has stolen approximately 1000 USD what I had to pay in advance.

Caleb   –  
Kenya KE
Visited: February 2020 Reviewed: Feb 6, 2020

Email Caleb  |  35-50 years of age  |  Experience level: first safari

Quality Safari Service
5/5

We booked the 3-Day Masai Mara safari package that was the most popular in Kenya. The single thing we enjoyed most was the quality service. Bon Voyage Kenya Safaris offers varied in terms of the additional/extra activities at Masai Mara and Lake Naivasha boat ride. Good food at Enkorok Mara Camp and a ride in only 6-passager group jeep. The Jeep was new with a lovely driver, Mr. Steve who showed us the wildlife in Masai Mara. There’s no doubt that you’ll find this company one of the best safari companies in Kenya. Strongly recommend.

John   –  
Kenya KE
Visited: January 2020 Reviewed: Feb 7, 2020

Email John  |  35-50 years of age  |  Experience level: first safari

Unforgettable 3 Days Kenya Safari
5/5

Unforgettable 3 days Kenya safari for our group. They took good care of every detail to ensure that our group of 5 people got the best Kenya safari experience with our small budget. The Masai Mara JEEP Tour and accommodation at AA Lodge were amazing. Though we experienced heavy rainfall in Masai Mara on our travel date. The jeep safari was second-to-none. I recommend the use of Bon Voyage Safaris company, your wildlife adventure in Kenya trip is guaranteed and will find value for your money.

David   –  
Kenya KE
Visited: July 2020 Reviewed: Jul 21, 2020

Email David  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Safari Experience
5/5

Amazing Kenya safari experience! We had so much fun and game drives in Masai Mara, the diligent team at Bon Voyage Kenya Safaris customized our 3 Days Masai Mara Safari as per our budget and requirement. A truly professional safari tour company!

Alexey   –  
United States US
Visited: November 2021 Reviewed: Nov 21, 2021

Email Alexey  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Alexey and not that of SafariBookings.
Avoid at all costs
2/5

The one (and only) good part of the safari was the driver Charles. He was incredibly knowledgeable, charismatic, talented wildlife spotter, and a safe driver.

Everything else about the safari was a scam - one lie after another. I was told we'd have 4 nights of lodges, but ended up with 1 night in a lodge and the rest in cheap camps/hotels. I was told the lodges were closed, but I called the lodge and confirmed they were open. I was told we couldn't visit a lake due to the weather forecast, but the forecast was perfect. The other tour members were told that we were skipping the lake because I didn't want to go there (outright lies). The itinerary was changed multiple times before we departed, with many destinations removed. To top it off, the owner told me he would meet me at the end of the tour to refund me, and unsurprisingly he never showed up.

Avoid this tour company at all costs. It's not worth ruining your Kenya experience.

David k   –  
United States US
Visited: December 2021 Reviewed: May 8, 2022

Email David k  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of David k and not that of SafariBookings.
Avoid at all costs
2/5

As the previous reviewer said Charles was the highlight of the trip Define itinerary was not followed hotels were canceled at the last minute balloon trip was canceled at the last minute for no reason which I actually rebooked at 10 o’clock at night as it was a surprise for the family on my own and paid for it

We were scammed with our covert test supposed to come to Our hotel intensive and do the test paid an extra thousand dollars for this And they never showed up and told us they were going to take the Antigen test it was taken three days prior at the border coming into Tanzania and turn it into a PCR test which is medically impossible

I don’t know who they paid off at the border to get us through but I know it was illegal

I have it in writing in a credit memo that they were supposed to come and give me cash the night we left but never showed It’s been four months since we left and back-and-forth they were supposed to send me a wire transfer but it never came and now they are ghosting me

Avoid them at all costs

David K   –  
United States US
Visited: December 2021 Reviewed: May 8, 2022

Email David K

The review below is the personal opinion of David K and not that of SafariBookings.
Horrible - thieves and scammers - stay away at all costs
1/5

Charles was the highlight of the trip itinerary was not followed, hotels were canceled at the last minute and rebooked with lower quality, balloon trip was canceled at the last minute for no reason which I actually rebooked at 10 o’clock at night as it was a surprise for the family on my own and paid for it even though it had been pre paid

We were scammed with our covid test, they were supposed to come to Our hotel in Tanzania and do the test, we paid an extra thousand dollars for this And they never showed up and told us they were going to take the Antigen test it was taken three days prior at the border coming into Tanzania and turn it into a PCR test which is medically impossible

I don’t know who they paid off at the border to get us through but I know it was illegal. They took our passports, made us wait at a restaurant for 3 hours and then came back with the passports stamped and ready to go across

I have it in writing in a credit memo that they were supposed to come and give me cash ($2900)the night we left but never showed It’s been four months since we left and back-and-forth they were supposed to send me a wire transfer but it never came and now they are ghosting me.

Avoid them at all costs. Any positive reviews must be written by them or their friends

Faith   –  
Kenya KE
Visited: August 2022 Reviewed: Apr 4, 2023

Email Faith  |  20-35 years of age  |  Experience level: first safari

Amazing safari
4/5

I loved the safari, hospitable staffs,it was also my first time seeing wildebeest movement. I was soooo excited. The food is a ten over ten. Book this agency for your safaris.

MV   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 22, 2024

Email MV

The review below is the personal opinion of MV and not that of SafariBookings.
Terrible!!
1/5

DO NOT ruin your Safari! and I suggest anyone considering using this company DO NOT PAY A DEPOSIT. From the initial planning stages, to the final day of our trip we came across issues. They changed the lodge for a tent the same day we arrived.

While all the other guests were able to enjoy early morning and afternoon games(obviously using different companies) we spent our days driving long distances from one place to another and ended up doing only one & half day safari instead three(we paid for 3 days).
On the first day our driver picked us from the hotel at 9:30 am, we drove until 5pm, and we were told there would not be any safari for the first day. whole afternoon was wasted!Is it because the agent want to save the money for entry fees and parking fees for the first day?however, we were charged for 36h Masai Mara safari we barely did 12h.
The same things also happened in the final day. We drove in a lost place in Amboseli, no other companies were in the place we were!!!coincidence?!? We drove in circles for more than 2h without explanation!!
Poorly organised! Picnic food was not provided day 2 and 3.

I never left a negative comment, But this time, I have no reason to be positive since our holiday have been ruined by this company.
I would not recommend using this company to plan your safari, USE SOMEONE ELSE!!!!

Edwin   –  
Kenya KE
Visited: January 2024 Reviewed: Feb 21, 2024

Email Edwin  |  20-35 years of age  |  Experience level: first safari

So kind and hospitable,with high sense of professional ism
5/5

AMAZING SAFARI "BEST IN THE WORLD!!!!
My six Day Safari to Maasai Mara and Serengeti with Bon Voyage was quite amazing I really enjoyed since it was my first time I was so excited to see the wild beast crossing the Mara river . I recommend Bon voyage Safaris Kenya . Make your bookings everything is cheap starting from food to Contemporary and luxurious accomodation.

Average User Rating
3.9/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 2
  • 1 star 4
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